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Stegbar VIC, Rowville

Stegbar VIC, Rowville (page 2 of 10)

4.7 from 369 reviews · View Statistics
Listing monitored by Stegbar

Reviews

  • Customer Service
    5.0 (274)
  • Timeliness
    4.8 (238)
  • Job Satisfaction
    4.9 (168)
  • Rates and Fees
    4.6 (206)
  • Product Quality
    4.9 (216)
  • Return Claim MadeYes · No (282)
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Karen D.
Karen D.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Trevor Thomas - bloody legend!!

published

Thank you so much to Trevor for his expert quoting, assistance and measuring on our recently installed WIR's, mirrors and shower screens. We couldn't be happier with the final look.

Customer Service
5/5
Timeliness
3/5
Job Satisfaction
4/5
Rates and Fees
4/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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Fiona S.
Fiona S.Greater Melbourne (Outer), VIC

It’s amazing how in love you can be with a WIR fitout!

published

Trevor understood exactly what we wanted and made some suggestions based on what he could see currently in our wardrobe. The whole process was streamline and I am very very happy and will be recommending him to friends and family.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville, VIC
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Liza
LizaGreater Melbourne (Inner), VIC

Excellent Consultant

published

Nothing was too much for our consultant, Adel. She was friendly and very flexible with appointments. She also gave very practical answers/advice on the options we had. I highly recommend Steg bar and to ask for Adel.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville, VIC
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Kate
KateGreater Melbourne (Inner), VIC

Mirrors

published

Andrew and Scott were an absolute pleasure to deal with. Warm and easy to talk with they installed all our windows and showers into our new build. Our master mirror was particularly large and they took great care carrying though home and installing. Highly recommend.

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Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Andrea
Andrea
  • 2 reviews

Exceptional customer service for window order

published

Vanessa from the Rowville Showroom helped me order new windows. With limited knowledge about what I required she spent time explaining the products and options to me. She was incredibly professional and efficient. Each time I needed to make a change to my order (before confirmation) she promptly made updates. I was a bit nervous about making this investment and Vanessa made the process a seamless one. We are looking forward to having beautiful new windows in our house!

Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Great Customer Service

published

Venessa was exceptionally helpful and prompt in her supply of a quotation for new windows in my property - Her product knowledge and attention to detail made my job easier. Thanks Vanessa

Customer Service
5/5
Incentivised Review No
Return Claim MadeNo
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Travis Cameron
Travis CameronGippsland, VIC

Jake Lazar

published

I have found all the people involved with the screens, mirrors & robes at Stegbar Rowville to be extremely helpful, especially Jake for his prompt responses & ability to sort scheduling & other issues for me with little to no drama.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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A Crane
A CraneGreater Melbourne (Outer), VIC

Great customer service

published

Amazing customer service from Riley Zealand. As a first time renovator he was willingly to talk you through the product and explain some of the more technical things to me. The quote was sent promptly and there were no issues making some adjustments. I know I am in good hands and can’t wait to see the finish product.

Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Marty Teare Furniture
Marty Teare FurnitureGreater Melbourne (Inner), VIC

Incredible service

published

Well im not one for writing a review, however after dealing with Stegbar and Riley Zealand who has been nothing but fantastic to deal with, coming back to me quick as a flash on numerous questions on our custom windows and bi folds, incredible, i have been building and designing projects for decades and this is the first time we have used Stegbar and have been blown away at how professional this company is, nothing has been too much trouble and they have been so much help and nothing has been a problem, i wish i could give 10 stars....................well done Stegbar and well done Riley your a champ mate, thanks for all your help.

Regards

Marty Teare Design

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Rookey
RookeyGreater Melbourne (Inner), VIC

Very pleased with this product

published

Riley was very helpful. My order was processed without any bother. I am very happy with the service I received. I have no hesitation in recommending Stegbar Roseville to others.

Customer Service
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRoweville
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Rosanne
RosanneGreater Melbourne (Inner), VIC

Great Reliable Service

published

Riley was very friendly. Great service and helpful information was provided at the Rowville showroom.
Was able to put our window through as an urgent request!
Helpful, friendly, reliable service. Showroom was great!

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Quick turn around for quote/ordering

published

Worked with Riley for our bi fold doors, the whole design/quote process was done in the same day to make sure we could place the order at the earliest time.

Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Home Renovators

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Daniel
DanielGippsland, VIC

Great Service & Easy to deal with

published

I had put in a request on the Thursday and Jake came out on the Friday to measure up the shower screen and walk in robe and has been very helpful to deal with! Made the choice to go with Stegbar pretty easy!

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville Vic
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Awesome Service

published

Vanessa was super professional, responsive, very knowledgeable on stegbar products and easily answered all of my questions. Quote turnaorund was incredible. All around, super refreshing. Thank you for making it so easy.

Customer Service
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville, Vic
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Lisa H.
Lisa H.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Excellent customer service

published

Riley, the sales rep was great to deal with. He measured the windows we want replaced and provided a quote in a timely manner. Next day in fact. Dealt with stegbar before and the were very happy.

Customer Service
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville Vic
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Joanne G
Joanne GGreater Melbourne (Metropolitan), VIC
  • 2 reviews

It looks amazing

published

My new frameless shower screens look amazing. Thank you to my Installers Andrew and Jarrod who were fantastic. They were friendly, punctual, professional and took great care to make sure my new shower screens were perfect. Also thank you to Carole in head office who went above and beyond with helping organise a suitable date to fit in with my tiler and plumber. Very happy customer.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationAirport West
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David
DavidGreater Melbourne (Outer), VIC

Great work by Andrew and Jarrod installing the shower screen 100%

published

After a difficult start to the project which was not the doing of the attending staff, the works have been completed to a very high standard. Thee guys were polite, punctual and completed the installation without complications.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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D K.
D K.Greater Melbourne (Inner), VIC

Sliding Stacker door good quality good install and easy to deal with company

published

The sales staff were patient and responsive with numerous changes
We went to showroom to ensure we knew what we were getting, same sales person was helpful there and we ended up with a cheaper model which was adequate.
Final measure person was patient and knowledgeable.
Good communications for delivery originally long, then brought forward, then delayed by 1 week for a quality defect which ended up a weekend installation by person different from person who measured which made me nervous, but Installer (also a sub contractor) was very good and neat. (You are only as good as the person you send to site and Jed-Weld got this right) Well done, and thankyou.
Product: Double glazed slider stacker door, custom size.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville, Victoria
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Jess B
Jess BGreater Melbourne (Outer), VIC
  • 2 reviews

Top Quality Work

published

Love our new wardrobes, especially our walk in. It is showroom quality and exactly what we needed and always envisioned.
Our rep Harry, and our installers were professional and ever accommodating.
Could not recommend more highly!

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Glen B.
Glen B.Greater Melbourne (Outer), VIC

Excellent customer service

published

I purchased a bi-fold door from Riley and I must say the customer service has been excellent. He kept me informed in every step of the process and was very helpful.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Ashley Tappy
Ashley TappyGreater Melbourne (Inner), VIC

working with Stegbar

published

After twenty years working in the building industry finally I have found a company that gets it Trevor, Anton and their team at Stegbar have been professional to work with in suppling and installing mirror robes to a high rise apartment tower.
Their knowledge and experience both in design and service has helped to keep the project on program and l'm looking forward to working with on the next project.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Alistair Wood
Alistair WoodGreater Melbourne (Outer), VIC

Brilliant Service & Product

published

Chris was very helpful and was able to organise these brilliant windows within the time constraints we had!! The windows were exactly as we ordered and have added extra value to our home

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationScoresby
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Hay151
Hay151Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Highly satisfied with service

published

I was highly satisfied with the service provided by Vanessa, sales consultant. In quoting for our new window, she demonstrated an extensive knowledge of the Stegbar product which helped our decision making no end. Prompt, efficient, accurate and helpful.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
3/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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Sales Consultant Vanessa

published

I've had the pleasure of dealing with Vanessa twice now and her service and knowledge is excellent so helpful. Would recommend Stegbar products and the delightful Vanessa any day. The windows are exactly as I require. Thank you Stegbar.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville Vic
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Jesco
JescoGreater Melbourne (Metropolitan), VIC

Great service and super responsive

published

I dealt with Mary at the Rowville office to get a couple of sliding / stacking doors. Mary was extremely responsive and dealt with my enquiries quickly and professionally. Very happy so far, now just waiting for the installation itself...

Customer Service
5/5
Timeliness
4/5
Rates and Fees
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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