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Stegbar VIC, Rowville

Stegbar VIC, Rowville (page 2 of 10)

4.7 from 352 reviews · View Statistics
Listing monitored by Stegbar

Reviews

  • Customer Service
    5.0 (262)
  • Timeliness
    4.8 (226)
  • Job Satisfaction
    4.9 (158)
  • Rates and Fees
    4.6 (196)
  • Product Quality
    4.9 (205)
  • Return Claim MadeYes · No (270)
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Daniel
DanielGippsland, VIC

Great Service & Easy to deal with

published

I had put in a request on the Thursday and Jake came out on the Friday to measure up the shower screen and walk in robe and has been very helpful to deal with! Made the choice to go with Stegbar pretty easy!

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville Vic
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Awesome Service

published

Vanessa was super professional, responsive, very knowledgeable on stegbar products and easily answered all of my questions. Quote turnaorund was incredible. All around, super refreshing. Thank you for making it so easy.

Customer Service
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville, Vic
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Lisa H.
Lisa H.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Excellent customer service

published

Riley, the sales rep was great to deal with. He measured the windows we want replaced and provided a quote in a timely manner. Next day in fact. Dealt with stegbar before and the were very happy.

Customer Service
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville Vic
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Joanne G
Joanne GGreater Melbourne (Metropolitan), VIC
  • 2 reviews

It looks amazing

published

My new frameless shower screens look amazing. Thank you to my Installers Andrew and Jarrod who were fantastic. They were friendly, punctual, professional and took great care to make sure my new shower screens were perfect. Also thank you to Carole in head office who went above and beyond with helping organise a suitable date to fit in with my tiler and plumber. Very happy customer.

Customer Service
5/5
Job Satisfaction
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationAirport West
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David
DavidGreater Melbourne (Outer), VIC

Great work by Andrew and Jarrod installing the shower screen 100%

published

After a difficult start to the project which was not the doing of the attending staff, the works have been completed to a very high standard. Thee guys were polite, punctual and completed the installation without complications.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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D K.
D K.Greater Melbourne (Inner), VIC

Sliding Stacker door good quality good install and easy to deal with company

published

The sales staff were patient and responsive with numerous changes
We went to showroom to ensure we knew what we were getting, same sales person was helpful there and we ended up with a cheaper model which was adequate.
Final measure person was patient and knowledgeable.
Good communications for delivery originally long, then brought forward, then delayed by 1 week for a quality defect which ended up a weekend installation by person different from person who measured which made me nervous, but Installer (also a sub contractor) was very good and neat. (You are only as good as the person you send to site and Jed-Weld got this right) Well done, and thankyou.
Product: Double glazed slider stacker door, custom size.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville, Victoria
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Jess B
Jess BGreater Melbourne (Outer), VIC
  • 2 reviews

Top Quality Work

published

Love our new wardrobes, especially our walk in. It is showroom quality and exactly what we needed and always envisioned.
Our rep Harry, and our installers were professional and ever accommodating.
Could not recommend more highly!

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Glen B.
Glen B.Greater Melbourne (Outer), VIC

Excellent customer service

published

I purchased a bi-fold door from Riley and I must say the customer service has been excellent. He kept me informed in every step of the process and was very helpful.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Ashley Tappy
Ashley TappyGreater Melbourne (Inner), VIC

working with Stegbar

published

After twenty years working in the building industry finally I have found a company that gets it Trevor, Anton and their team at Stegbar have been professional to work with in suppling and installing mirror robes to a high rise apartment tower.
Their knowledge and experience both in design and service has helped to keep the project on program and l'm looking forward to working with on the next project.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
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Alistair Wood
Alistair WoodGreater Melbourne (Outer), VIC

Brilliant Service & Product

published

Chris was very helpful and was able to organise these brilliant windows within the time constraints we had!! The windows were exactly as we ordered and have added extra value to our home

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationScoresby
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Hay151
Hay151Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Highly satisfied with service

published

I was highly satisfied with the service provided by Vanessa, sales consultant. In quoting for our new window, she demonstrated an extensive knowledge of the Stegbar product which helped our decision making no end. Prompt, efficient, accurate and helpful.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
3/5
Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
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Sales Consultant Vanessa

published

I've had the pleasure of dealing with Vanessa twice now and her service and knowledge is excellent so helpful. Would recommend Stegbar products and the delightful Vanessa any day. The windows are exactly as I require. Thank you Stegbar.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville Vic
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Home Renovators

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Jesco
JescoGreater Melbourne (Metropolitan), VIC

Great service and super responsive

published

I dealt with Mary at the Rowville office to get a couple of sliding / stacking doors. Mary was extremely responsive and dealt with my enquiries quickly and professionally. Very happy so far, now just waiting for the installation itself...

Customer Service
5/5
Timeliness
4/5
Rates and Fees
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Quality Windows

published

Great quality Aluminium windows supplied for our latest project. On time, well priced and great service. We will definitely be using Stegbar for our future projects.
Would recommend to all.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville, VIC
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HLB
HLBGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 3 likes

Incredible Service

published

The customer service Vanessa provided was exceptional.
In store quotation given, with clear explanation as to the options available to us for the replacement of old rotten windows to Stegbar stacking doors/windows.
Email communication replied to quickly with additional questions answered in detail.
I look forward to the installation!

Customer Service
5/5
Rates and Fees
5/5
Incentivised Review No
Return Claim MadeNo
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Dianne
DianneGreater Melbourne (Outer), VIC

Great job

published
Customer Service
5/5
Timeliness
4/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville victoria
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Max C.
Max C.Greater Melbourne (Outer), VIC

Great service every time!

published

Dealing with Mary each time our business with Stegbar has always been smooth and reliable. Mary always puts in effort to make sure all the little details are correct which always makes for a perfect product.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Lone
LoneGreater Melbourne (Inner), VIC
  • 3 reviews
  • 7 likes

Fast & efficient

published

Trev was straight onto it.
Measuring up, answering questions, quoting & providing detailed information.
Very easy to deal with. Fast & efficient.
Great Pricing and lead time.
Straight forward
Yes yes yes

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Neville
NevilleGreater Melbourne (Outer), VIC
  • 3 reviews
  • 2 likes

Window replacements

published

We needed 3 new windows replaced due to dry rot in original 35 year old timber ones. We took a punt on Stegbar replacement windows as they had previously installed a new shower screen for us and had done a great job. We are delighted with the finished result and the service we received along the way. Thanks to Vanessa, Bruno and James.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationStegbar Rowville
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Greg L
Greg L Greater Melbourne (Outer), VIC

Great Customer Service is not dead !

published

One of the greatest customer service experiences in my life, at my age that's a big statement. Bronwyn Stegbar Rowville tracked down 2 kinds of flyscreen clips I needed urgently to install my flyscreens correctly. Above and Beyond, Good onya Bronwyn, Like chivalry, great customer service is not dead

Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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TONY C.
TONY C.Greater Melbourne (Metropolitan), VIC

Great quality shower screen at very fair price!

published
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Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowvillle
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Carpenter Dave
Carpenter DaveGreater Melbourne (Outer), VIC

Great customer service

published

Vanessa was very helpful when I was ordering doors and windows. Very quick email correspondence with changes to quote/order and made it easy to proceed with the job. Fast lead time on delivery is also a big positive. Great work Stegbar Rowville.

Customer Service
5/5
Timeliness
5/5
Rates and Fees
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville, VIC
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Shaun R.
Shaun R.Greater Melbourne (Outer), VIC

Excellent service

published

Service, advise & responsiveness was A1. Vanessa our Sales Consultant was brilliant! We had both in store & in home consults & couldn't be happier with the process thus far. Great work Vanessa!

Customer Service
5/5
Timeliness
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Greg
Greg Greater Melbourne (Outer), VIC

Mary is amazing

published

Big thanks to Mary for going above and beyond helping me with some home renovations. Thank you so much, your willingness to help and provide great service was much appreciated.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville
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Donny R.
Donny R.Greater Melbourne (Metropolitan), VIC

Perfect place for doors and windows

published

Great service Riley showed us all option and guided us through the sales process. The showroom was the best we had seen as well this helping us greatly with our decision making

Customer Service
5/5
Timeliness
4/5
Rates and Fees
4/5
Incentivised Review No
Return Claim MadeNo
Store LocationRowville Victoria
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