1 photo
Stegbar

Stegbar

VIC, NSW, QLD, etc...
3.9 from 1,275 reviews · View Statistics
Listing monitored by Stegbar

Reviews

3.8
17 reviews
  • Customer Service
    3.6 (17)
  • Timeliness
    3.7 (13)
  • Job Satisfaction
    3.9 (10)
  • Rates and Fees
    3.4 (10)
  • Product Quality
    3.8 (14)
  • Return Claim MadeYes (17) · No
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
SBM
SBMSydney, NSW

Check your warranty

published
Customer Service
1/5
Timeliness
1/5
Rates and Fees
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Store Locationphone call to Stegbar Lansvale customer service
Peter H.
Peter H.South East Queensland, QLD
  • 2 reviews

Worst experience ever!!!!

published

I recently had Stegbar in to fit new wardrobe doors in my nursery. I can honestly say this is the worst installation job I’ve ever seen bar none. Not only was a mess left (couldn’t even bother cleaning glass), the bottom rails weren’t even glued and lifts straight up, other bits weren’t glued or fitted properly. Seriously a horrible job overall and would NEVER recommend Stegbar to anyone or buy anything off these muppets again. You have been warned!!!!!

  • Thumbnail
  • Thumbnail
  • Thumbnail
Customer Service
1/5
Timeliness
1/5
Job Satisfaction
1/5
Rates and Fees
1/5
Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
Stegbar
Alexis P.Stegbar

Other Home Renovators

 
 

0.0
(1,234)

Buyer Beware!

published

I would advise anyone thinking of using this company to think twice ... don’t believe what you are told. They are very good at not telling you what you need to know ... and when you call them to try resolve issues do not expect service .. this is a dodgy company and if you are dealing with [name removed] be doubly careful .. she is good at not telling you what you need to know. This [name removed] by the way is the same person who pushes you to give her a good review for doing an ordinary job. I would never use this company again .

Customer Service
1/5
Timeliness
3/5
Job Satisfaction
1/5
Rates and Fees
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Store LocationRowville (crooks)
Stegbar
Alexis P.Stegbar
Savanna
SavannaSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Great to deal with.

published

Always punctual for every job I’ve asked to be quoted on, nothing is ever too much trouble at all and they get the job done quickly and smoothly from start to finish.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationBundall
Stegbar
Alexis P.Stegbar
Home Renovators

Find out how Stegbar compares to other Home Renovators

Know better, choose better.

Compare all
Hels
HelsGreater Melbourne (Outer), VIC
  • 5 reviews
  • 1 like

Excellent Customer Service! Staff should be congratulated and teach others

published
Customer Service
5/5
Timeliness
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Store Locationthrough our builder as the measurements were incorrect the first time.
Stegbar
Alexis P.Stegbar

Excellent Service for the Sales Team, Thank you

published

Dealings with Adel has been a pleasure. Her knowledge of industry requirements has provided us with options for our project, consisting of 40 Apartments.
It was nice to actually deal with someone who follows up on calls and actually listens to potential clients requirements.
Thank you Adel

Customer Service
5/5
Rates and Fees
4/5
Incentivised Review No
Return Claim MadeYes
Stegbar
Alexis P.Stegbar

Splash back Install

published

Andrew and Steven installed splash back at my place without any issues. They are neat and clean. They are super quick too. Well done job by both of them. Very satisfied with work.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationVic , Rowville
Stegbar
Alexis P.Stegbar
Geoff
GeoffCentral Highlands and Goldfields, VIC

Mirror replacement

published

Andrew and Steven from Stegbar Rowville replaced a mirror that was held onto a tiled wall with silastic. I had no idea how they were going to get the old mirror off the wall but they assured me that it would come off in one piece. It didn't, but the replacement job was perfect. No mess, no damage to the tiles and all cleaned up. The installers were very professional in their approach to this job witch was very pleasing to see.
Thanks

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationAirport West, VIC
Stegbar
Alexis P.Stegbar

Other Home Renovators

 
 

0.0
(1,234)
Simonds Home client
Simonds Home clientGreater Melbourne (Outer), VIC

A solution to a problem mirror was offered by Andrew and Steven and the work was carried out promptly and efficiently.

published

Professional attitude and knowledgeable about the product and workmanship. Unfortunately the first mirror put in by another workman had a flaw that could not be rectified other than full replacement. It is disappointing that the mirror was put in place as it created a complicated situation for finding a solution to inserting another mirror.

Customer Service
2/5
Timeliness
2/5
Job Satisfaction
2/5
Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Store LocationMelbourne... this customer service review is in regard to the initial work carried out. Timeframe to respond by the company was weeks
Stegbar
Alexis P.Stegbar
Home Renovators

Find out how Stegbar compares to other Home Renovators

Know better, choose better.

Compare all
Helen S.
Helen S.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Excellent Customer Service

published

We have come to expect professional customer service and high quality products from Stegbar, so this is our 'go to' supplier for doors, windows and shower screens. Stegbar recently installed a frameless, self cleaning shower screen. Their after sales customer service was exceptional. Thank you to Manny from Rowville Showerscreens for the high quality installation and for attention to detail. Thank you to each of the Stegbar team - from initial quotation and measure to the final installation. We found each of the team very professional and efficient.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
4/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationAirport West / Rowville Victoria
Stegbar
Alexis P.Stegbar
Chara
CharaGreater Melbourne (Metropolitan), VIC

Great customers service with Jake

published

Fantastic experience and service with Sale representative Jake Lazar from Rowville Stegbar. They are very effectively and responsibly. The wardrobes & kitchen & splashback’s quality are great. Highly recommended. If you wondering what’s colour to be ordering, you are talking to right person.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
3/5
Product Quality
5/5
Return Claim MadeYes
Store LocationRowville
Stegbar
Alexis P.Stegbar
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Other Home Renovators

 
 

0.0
(1,234)
AmyS
AmySGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Excellent customer service and experienced technicians

published

Andrew and Steven were did a fantastic job of removing the old mirror and replacing it with the new one in my powder room. Andrew rang ahead and gave me the time of when they will reach my place and when they arrived punctually, the were polite and very professional, cleaned up after themselves and even gave me tips on how to keep the glass looking new and streak free (metho and paper towels).

From office staff to technician, the Stegbar team has been professional and customer focused - Leanne from Customer service keeping me updated on progress of orders so I could expect an ETA of the works as this was a defect fix that was being arrange through my builder. Thank you to the team as they made a lengthy and frustrating process tolerable.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Store Locationvia builder of a new house
Stegbar
Alexis P.Stegbar
Home Renovators

Find out how Stegbar compares to other Home Renovators

Know better, choose better.

Compare all

Very satisfied

published

After originally having problems with the rollers on my wardrobe doors Stegbar were wonderful and replaced the doors and tracks and they now work beautifully. Very grateful for the fantastic customer service.

Customer Service
5/5
Timeliness
5/5
Job Satisfaction
5/5
Rates and Fees
5/5
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Store LocationRowville
Stegbar
Alexis P.Stegbar
Arjun
ArjunGreater Melbourne (Metropolitan), VIC

Very helpful

published

I have dealt with Leigh Hamilton from stegbar Rowville for all our wardrobes and shower screens for the past 4 years across a number of projects, I have always found him to be very helpful and accommodating to assist in tight deadlines. Leigh and Daniel who is our installer make sure we don’t need to follow jobs up and ensure everything always runs to schedule. Thank you both for all your hard work

Customer Service
5/5
Product Quality
5/5
Return Claim MadeYes
Store LocationRowvill
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Builder
BuilderHobart, TAS

Terrible

published

We are builders in Tasmania that have used Stegbar products over 3-4 projects. On every single case we had nothing but problems. The Stegbar quality system is atrocious. Windows damaged, flyscreens damaged. Take months & months to address & still waiting after 10 months or so. They are terrible!

Customer Service
1/5
Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Store LocationTasmania

Questions & Answers

Daddycr
Daddycrasked
Stegbar

What failure frequency are people getting from Stegbar double glazed (IGU) windows & doors?
I've had roughly 50% of the glass fail (condensation between the panes) & replaced so far in a 6 year old house?

No answers
Andrew
Andrew asked
Stegbar

Have two sliding doors on top level of home and every time we have a severe storm, water seeps through to the ceiling on lower level causing damaged to ceiling & furniture. Have checked all weep holes & tracks. All are ok. Have had trade people in to see what the problem is but again no answer. I have siliconed all around the doors including floor but again same problem.The doors are Stegbar about 8 years old.

No answers
Patrick. R
Patrick. Rasked
Stegbar NSW

Do you have a maintenance team that can rectify hard to open & close sliding doors, it was a new build we moved into Christmas 2 yrs ago. I live in Penrith nsw. Thank you

No answers
See all Stegbar questions

Get an answer from our members and Stegbar representatives

Stegbar

Details

Compare all 24 Stegbar
CategoryPhysical Shops and Home RenovatorsPhysical Shops and Home RenovatorsPhysical Shops and Home RenovatorsPhysical Shops and Home Renovators
Compare all 24 Stegbar
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.