- Sign in
- Write a review
DippaGippsland, VIC
Exceeded my expectations
WOW!!Outstanding product.
Was sceptical at first but had to try them for myself.
Exceeded my expectations.
Outstanding customer service.
Will definitely be purchasing more.
Similar opinion? Write a review on ProductReview.com.au!
Kerry J.Victoria
They are great BUT this is false advertising they are not on sale
Great but sad they are made in China this is the price all year round they are not on sale false advertising
Similar opinion? Write a review on ProductReview.com.au!
Small!
Ordered my normal size and these are small? Tried them walking and normal wearing but they rode up and were so uncomfortable.
1 comment
Similar opinion? Write a review on ProductReview.com.au!
Find out how Step One Bamboo Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
Chris McTernanSouth-Eastern Region, NSW
Absolutely great Undies
These undies are great, they are very comfy and give you a sexy feeling. They are so easy to order, with a range of styles and colours.
Well done Brad.
Similar opinion? Write a review on ProductReview.com.au!
Not a true fit
Not what I expected. I used their size guide but it was not right for me plus the leg length does ride up
2 comments
Taliah B.Step One
Hey Adrian,
Sorry to hear that. We offer a First Pair Guarantee so you're able to try another size and possibly the boxer brief style if you like, for free!
Please follow this link so we can help find you the perfect pair!... Read more
How do I find my order no?
Similar opinion? Write a review on ProductReview.com.au!
these are perfect I can't live without it
I'm seven years old and I'm your youngest customer. I like your website and my mum brought these for me. They are so comfortable and are the best underwear I've ever worn.
Charlie Holley
Similar opinion? Write a review on ProductReview.com.au!
Great pants
Great pants but very expensive, don’t know if I will be buying any more think they should be sold at about half the price.
Similar opinion? Write a review on ProductReview.com.au!
Gus34Geelong
Great fit
Very comfy. Almost like not wearing anything at all. Very happy so far. Will definitely be buying more. I started with one pair now have 5. I will slowly be buying more.
Similar opinion? Write a review on ProductReview.com.au!
MorwellMichael2Victoria
- 3 reviews
- 1 like
- Bamboo Trunk (Shorter)
- Verified customer
Cannot Recommend - Expensive & Uncomfortable
After reading numerous positive reviews of this product, I recently purchased a pair of Step-One trunks in 'Juicy Plums' colour. (Order #515301) I was initially impressed by Step-One's site and their claims about the bamboo material the they were made from.
Unfortunately, as I only purchased one pair as a trial, and of course they're now in a worn condition, I can no longer return them and/or get a refund. This is of concern to me, particularly as at $29 these trunks are very expensive compared with the cotton Jockey trunks I usually buy for...Read more
half that price. I'm also concerned that no mention is made of the Step-One's bamboo production process; are the toxic chemicals sodium hydroxide and carbon disulphide, which have been linked to serious health problems, used in this product? From a wearer's perspective, I was also disappointed. The waist band tends to roll over at your abdomen (and no, I don't have a beer gut LOL); the fabric has a "slimy" feel, unlike the softness of cotton; it feels as though you're wearing pantyhose (I imagine); the so-called comfort pouch tends to let the family jewels bang around; the fabric itself is very thin; and after repeated sitting/standing movements, the legs gradually sneak up your thighs. I used Step-One's sizing guide, which 'seems' appropriate, and purchased the 2XL size for my 112cm waist. I can only think that their sizing charts are overly generous, as I now believe that the Extra Large would've been a better fit, and possibly negate the leg creep.3 comments
Taliah B.Step One
Hey mate,
Sorry to hear that your Step Ones didn’t work out for you.
Regarding your refund, you only purchased on the 4th of October meaning you still qualify for a refund under our First Pair Guaran... Read more
Thank you for your timely and informative response Taliah. Much appreciated. I'll be happy to follow your link in order to claim a refund, rather than receive a smaller second pair. I'm also glad, d... Read more
espite my own issues, that your company is doing the right thing from an ecological standpoint by not utilising toxic chemicals. It's also pleasing that so many other blokes are wearing the Step-Ones, and supporting an Aussie company. Thanks again, and kind regards,Taliah B.Step One
No worries at all, glad I could help.
Thanks,
Taliah
Similar opinion? Write a review on ProductReview.com.au!
Find out how Step One Bamboo Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
Where have these been all my life so comfortable and will never ever buy another pair of normal boxers again
Brilliant website and will definitely buy more step ones and recommend to friends and family as the step ones are so comfortable and great value for money and very quick postage too
Similar opinion? Write a review on ProductReview.com.au!
Feels like I forgot my shreddies...
It took me a few pairs to get the size right, but once I had it instantly felt great. Step Ones really do feel like you’re not wearing anything and the pouch works a treat, my usual five minute stock check is a thing of the past. The material feels smooth and comfortable and I love the colours, but there is no way I’ll order ‘Hello Sailor’...
The customer service is fantastic too, my first pair went to a previous address but once this was highlighted another pair were dispatched and with me within a couple of days. I think I’ve ordered five tim...Read more
Similar opinion? Write a review on ProductReview.com.au!
Shane burgess Greater Melbourne (Outer), VIC
Perfect
Best underwear ever. No chaffing, comfortable. No roll up,
Pricing is a bit expensive. But still worth the purchase. No regrets, looking forward to buying more very addictive. Love the colour range.
Similar opinion? Write a review on ProductReview.com.au!
Overpriced and not nice to wear
At first I was impressed with how they felt, that’s where it ended. The legs rolled up throughout the day, the waist band kept folding over. And worst of all, kept getting wedgies all day. Thank god I only purchased one to start with. I have now reverted back to my old ones.
Therefore I can not recommend these at all
1 comment
Taliah B.Step One
Hey David,
Sorry to hear they didn’t workout for you. If it’s still under 30 days since your purchase, please feel free to follow this link as you’ll be covered for a refund on one pair under our First Pair Guarantee. ... Read more
AUS website: https://stepone.life/pages/claim-fpg UK website: https://uk.stepone.life/pages/claim-fpg Thanks, TaliahSimilar opinion? Write a review on ProductReview.com.au!
KellSouth East Queensland, QLD
- 2 reviews
Great colours, great feel, partners loves them
Great item that feels amazing. So simple to order & use ‘First pair’ guarantee. Great customer service staff, thanks. Looks fantastic on & will be back for more. Dads day is nearly here!!
Similar opinion? Write a review on ProductReview.com.au!
Givin them a second chance!
I bought 2 pairs n found them to keep slipping down waist so ordered smaller pair n hope same don’t happen? Apart from that found them to b comfortable so fingers crossed
Similar opinion? Write a review on ProductReview.com.au!
Find out how Step One Bamboo Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
Lindsay PSouth East Queensland, QLD
Best undies ever
My daughter Anna P got me onto StepOne after she met an employee of StepOne on a flight. I have to say they are the most comfortable undies I have ever had. You actually feel naked under them. They feel food and look pretty good too. I got seven pair and would never buy anything else.
Similar opinion? Write a review on ProductReview.com.au!
‘H’Hobart, TAS
- 2 reviews
Where have these undies been all my life !!! Goddam ...They are just the best, chuck out the rest !!
Comfort plus ...I do a lot of walking, hiking and running and they are comfortable and supportable. Keepa me dry and half the time you don’t even think your wearing any.
Similar opinion? Write a review on ProductReview.com.au!
Overall best
I bought 1 pair to try it out and i couldn't believe how good they feel, i own 5more now... even the customer service team is very helpful and there to answer my concern
Overall best
Similar opinion? Write a review on ProductReview.com.au!
leaneySouthern and Hills, SA
- 2 reviews
- 1 like
Unlikely to buy any more. Three times the price of my normal trunks but no better.
The site and ordering was simple. The size guide was inaccurate for me and I should have ordered at least one size larger. I can see their potential but being undersize left me less than impressed. The fabric is very soft and you hardly know you’re wearing them.
Similar opinion? Write a review on ProductReview.com.au!
NickSydney, NSW
The product is amazing and super comfortable. And the service matches the product quality!
Super easy to find and choose products. Super satisfied with the product itself and the service i’ve received whilst exchanging sizes has been really good! Highly recommend the product and highly rate the service!
Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Brian Websterasked
How do i order 4 Colours trunks blue red green black, XL ? How much will it be ?
No answers
Gary F.asked
what size is large in inches please , i am normally 34/36 inch
No answers
James M.asked
Can you you tell me the waist size in inches for a size Medium?
No answers
Details
Category | Underwear Shops & Brands |
---|---|
Mens / Womens Clothing | Mens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | None |
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Taliah B.Step One
Hey Daz,
uest a refund! Please follow this link so we can help you out. https://stepone.life/pages/claim-fpgSorry to hear that they weren’t a perfect fit. This is why we offer a First Pair Guarantee so if your first size isn’t right we can send you an alternative size to try for free or you can req... Read more