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After a few weeks the elastic has started rolling over and they are very uncomfortable…. no one is interested in hearing it. I didn’t keep the paperwork so not able to fill in their form….so will need another way to sort it.
Great comfort but fell apart
Purchased 7 pairs without trial, within 10 months I was down to 1 pair through normal wear and tear, trunks literally fell apart, manifested by holes in the waist band but mostly through holes in the seat pan, one pair seemed a bit smaller than the rest also. Don't expect years from these but do expect super comfort, hence the reason I'm back grimacing at buying more.
They're pretty comfortable when you buy a pair they say guarantee to they will give you one as well but they never did false advertising on the TV they say guaranteed buy 1 get 1 free that's what they were opened but the pants are pretty comfortable not bad just don't believe in the message guarantee 1. When you buy 1 I'll give you false advertising
The short legs sizes isn't correct.
A large in Short isn't a large in long leg.
I bought both and not even close.
Waist elastic is already stretched out and degrading already and so are the legs.
$61 a lot of money,could have bought 2 years worth for what I paid for these.
Quality not great, comfortable while they lasted though
Threads were pulling already when they arrived, didn't last me long either, they have worn thin faster any underwear I have ever worn. They were comfortable while they lasted though.
We’re great at the start, but ...
I purchased 4 trunks , and they were fantastic at the beginning. However 4 months on , I have been severely chafing wearing this underwear , and one of the pairs has started to wear through and developing holes.
Worn out really quick
I brought step ones about 4 months ago and they are wearing thing not happy won’t buy anymore not worth the money sorry
Overpriced and not that great
Thought i would give these a try, but wont be buying anymore as they are no more comfortable than cheaper ones and just ride up probably more than cheaper ones.
Don’t wate your money
Comfy to start with but they ride up
Products are not worth the price. They're comfortable but they do ride up. Customer service staff were quick to respond when I contacted them regarding an issue with quality on 1 pair
Disappointed. Think they probably suit larger people like the fella in the ad.
First impressions were good. A bit expensive for basically pants but they were a present so I didnt pay! I found them uncomfortable. They ride up the legs when walking and pinch like wearing Y fronts. The pouch thing at the front makes your Knob stick out instead of sitting comfortably to the side like other boxers. If I was of a larger frame with massive thighs where my Knob could only point forwards then I guess the pouch would be ok, but constricting. Overall alot of hype and clever advertising but disappointing.
Ordered my normal size and these are small? Tried them walking and normal wearing but they rode up and were so uncomfortable.
Over hyped by slick marketing
- Step One claim this product does not ride up. It does indeed ride up. They are not ideal for wearing in sports or tighter jeans.
- Pilling after 3 washes. That's pretty poor quality.
- These are vastly inferior to others, for example, BONDS "X Temp" or "Active Tech" designs.
- The spam emails after your purchase are rather relentless, though you can unsubscribe.
Not True to Size
I am a true 32" waist so I bought a 4 pack of mediums as per size guide, sadly they not true to size and were very very tight, to the point were they are just not comfortable to wear. Disappointed
Comfortable but Won't Last
Customer Services Great Sent a Second Pair Quickly but Same Fault with Both Pairs After 1 Wash , Both Pairs Have Gone Bobbley , Comfy Otherwise
Good for 4 washes.
The site was easy to navigate and the range was good but I got caught up in the hype. After 4 washes bobbling on material started. (Yes,One-step,I followed the washing instructions) now rough to wear and starting to get saggy. Great on first wear but £15 a day for what they advertise comfort wise would cost £5.4k a year.
Questions & Answers
What are the machine washing instructions for StepOne?
Are the colours 'colour fast' or will their colour, stain the rest of the wash?
Can your StepOne be washed at 60 degrees celsius? I have a fungus skin infection. So I need to be able to do at least 60 degree celsius wash to kill fungus.
Hi. I am a 32" waist and a slim build at 5ft 11", would you recommend a small or medium?
Hi Jim, according to our sizing chart which you can peek at here: https://stepone.life/pages/sizing-chart - we recommend trying size Medium. Please keep in mind that we offer a First Pair Guarantee in these instances - if the first pair is too small or big, we’ll send you out a replacement size or style that would be a better fit! You can get in touch by either sending us an email to firstname.lastname@example.org for further assistance :)
when will you have pink available in large please?
Hey there, unfortunately the Fairy Floss are a limited edition colour that was released in early March, meaning that once we run out of all sizes online, we won't be restocking them (hence being limited edition). Hope you can understand!
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|Mens / Womens Clothing||Mens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
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