Not a true fit
Not what I expected. I used their size guide but it was not right for me plus the leg length does ride up
these are perfect I can't live without it
I'm seven years old and I'm your youngest customer. I like your website and my mum brought these for me. They are so comfortable and are the best underwear I've ever worn.
Trunks are still quite long
Cannot fault the service or how soft and comfortable the fabric is but I still found the trunks quite long and thought at first I had been sent the wrong ones. Its just personal choice at the end of the day
- Bamboo Trunk (Shorter)
Feel great - I'm a 34" waist so bought first 4 pairs in size L and were a little big. Then I went for another 2 pairs in M to try the smaller size, they were too small! First Pair Guarantee - Step One swapped out my M for a L and gave me another FREE size L, legends. And the process was super easy and incredibly fast, responded to emails almost instantly, great service Step One keep it up! Recommended to family back in England and the lads at work.
Great pants but very expensive, don’t know if I will be buying any more think they should be sold at about half the price.
Very comfy. Almost like not wearing anything at all. Very happy so far. Will definitely be buying more. I started with one pair now have 5. I will slowly be buying more.
- Bamboo Trunk (Shorter)
Cannot Recommend - Expensive & Uncomfortable
After reading numerous positive reviews of this product, I recently purchased a pair of Step-One trunks in 'Juicy Plums' colour. (Order #515301) I was initially impressed by Step-One's site and their claims about the bamboo material the they were made from.
Unfortunately, as I only purchased one pair as a trial, and of course they're now in a worn condition, I can no longer return them and/or get a refund. This is of concern to me, particularly as at $29 these trunks are very expensive compared with the cotton Jockey trunks I usually buy for...half that price. I'm also concerned that no mention is made of the Step-One's bamboo production process; are the toxic chemicals sodium hydroxide and carbon disulphide, which have been linked to serious health problems, used in this product? From a wearer's perspective, I was also disappointed. The waist band tends to roll over at your abdomen (and no, I don't have a beer gut LOL); the fabric has a "slimy" feel, unlike the softness of cotton; it feels as though you're wearing pantyhose (I imagine); the so-called comfort pouch tends to let the family jewels bang around; the fabric itself is very thin; and after repeated sitting/standing movements, the legs gradually sneak up your thighs. I used Step-One's sizing guide, which 'seems' appropriate, and purchased the 2XL size for my 112cm waist. I can only think that their sizing charts are overly generous, as I now believe that the Extra Large would've been a better fit, and possibly negate the leg creep.
Purchased the briefs that were a bit long and a size too big for me - but very comfy. Contacted customer services and the response was efficient and excellent. Within a few minutes of emailing I have an exchange sorted for the shorter ones and a smaller size. Top notch.
- Bamboo Trunk (Shorter)
No Support, Post takes too long, wrapping in a black garbage bag kind of look,
Fact one: takes a very long time to receive them, Fact 2: international sizes : XXL is in fact a medium size not a XXL size as in Australia, as example: China Made international Sizes: didn't return and pay more money, gave them to my 14 year old.
Where have these been all my life so comfortable and will never ever buy another pair of normal boxers again
Brilliant website and will definitely buy more step ones and recommend to friends and family as the step ones are so comfortable and great value for money and very quick postage too
Feels like I forgot my shreddies...
It took me a few pairs to get the size right, but once I had it instantly felt great. Step Ones really do feel like you’re not wearing anything and the pouch works a treat, my usual five minute stock check is a thing of the past. The material feels smooth and comfortable and I love the colours, but there is no way I’ll order ‘Hello Sailor’...
The customer service is fantastic too, my first pair went to a previous address but once this was highlighted another pair were dispatched and with me within a couple of days. I think I’ve ordered five tim...
Its all just advertising. They are standard undies
They are noting more than basic underwear. Make something dearer & run a good advertising campaign & they will come. Not even worth sending back as the post cost makes that not worth worrying about. Don't get sucked into the hype. You buying their TV ads & that's a fact
Overpriced and not nice to wear
At first I was impressed with how they felt, that’s where it ended. The legs rolled up throughout the day, the waist band kept folding over. And worst of all, kept getting wedgies all day. Thank god I only purchased one to start with. I have now reverted back to my old ones.
Therefore I can not recommend these at all
Great colours, great feel, partners loves them
Great item that feels amazing. So simple to order & use ‘First pair’ guarantee. Great customer service staff, thanks. Looks fantastic on & will be back for more. Dads day is nearly here!!
Givin them a second chance!
I bought 2 pairs n found them to keep slipping down waist so ordered smaller pair n hope same don’t happen? Apart from that found them to b comfortable so fingers crossed
They do ride up
I find that they do ride up i brought them thinking they wouldn't. For that and only that im not satisfied. Everything else gets a tick though, not sure if i have thick enough legs which i think i do.
- Bamboo Trunk (Shorter)
Waistband is very, very uncomfortable.
I’m a big fan of the product. Thank you to StepOne replacing my first pair, exchanging from ‘medium’ to ‘large’.
I have my waist measurements correct. I have 5 pairs now at “large”, but the waistband on this underwear is extremely tight, continually folds & is uncomfortable. The waistband is like a resistance band at the gym - it’s ridiculously constrictive, not anything remotely comfortable around the waist.
They do ride up, but not a great deal. That’s to be expected, I guess. The material and colours/ appearance is terrific.
I am disappointed as I’ve tried two size options now, have 5 pairs but still not satisfied. I’d love to keep buying these, but I can’t because of the sizing complexities & waistband issues.
A guarantee that is genuine
I ordered 2XL but when I put them on they were clearly too big.
Under the "1st pair satisfaction" guarantee system the company changed them with absolutely NO FUSS!
The new ones are a perfect fit, the Gentleman's Vegetables drop straight into the pouch with no fiddling around............ didn't ride up all day.
Ordering more today.
Ordered an initial pair (trunk shorter) size was posted as large,when arrived I could hardly get them on, was small/medium at best,e mailed to complain heard back nothing,good at one liners poor customer service.
So comfortable. Thrown all my others out. Could do with more colours. No more riding up and feeling uncomfortable. Wish i bought them sooner. Delivery was very quick considering the current situation
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|Category||Underwear Shops & Brands|
|Mens / Womens Clothing||Mens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
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