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Step One Bamboo Men's Trunk (Shorter)

Step One Bamboo Men's Trunk (Shorter)

4.7 from 3,680 reviews · View Statistics
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Simon R
Simon RNortheast, VIC
  • 3 reviews
  • 1 like

Sizes Run Small

published

Sizing chart incorrect, took 18 days to arrive, sent one of the two pair back postage $12.55. Seriously do not bother.

Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Step One
Chay A.Step One
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Shipping is horrible, sizing doesn't make sense,

published

Never again!!!
I received the product one month later, I never experienced such thing with online purchases.
Sizing is wrong, supper tight according to their chart.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Step One
Chay A.Step One
Dusan M.
Dusan M.

I guess, i can try larger size
Same style just next size up

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Markos
MarkosSydney
  • 2 reviews
  • 2 likes

Shocking customer service

published

Absolutely shocking customer service. They are more concerned about sending daily emails trying to get you to buy product, than replying on issues. I have bought twice. First time two pairs tore in the first week. Second time they sent 3 of the wrong size. I wrote to them and they refuse to reply. Do not buy

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Step One
Jodie C.Step One
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Luke
LukePerth, WA

Not even slightly worth the hype or price

published
Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
Step One
Chay A.Step One
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Underwear Shops & Brands

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It is easy to use the site to see what size and type you are after they do have a good range of stuff on there web to

published

Very poor quality and was very small and did rid up my legs did not stop the shaving either i did say that I will never buy them again sorry

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Step One
Chay A.Step One
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Todd
ToddPerth, WA

Payment site doesn't work

published

Tried to pay for trunks and step one payment site wouldn't except debit card payment, and after 10 emails back and forward the issue still hasn't be resolved, so not buy or trying step one ever again!!!!

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
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Riding up and totally uncomfortable

published

I ordered my 1st pair of theses this week they arrived promptly and I couldn’t wait to try them. Wow what a disappointment they ride up 10 worse than any underwear I have ever owned I was constantly pulling them down and trying to get them in a position of comfort in the end I had to take them off in the back of my van at work and go commando for the rest of my shift. Sorry to write a review like this but it is the truth. I would be up for trying a different pair but i sized the ones I bought with the recommendations on your web site. I would do the mine back thing but auto fill used my old email address when ordering.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Step One
Chay A.Step One
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Bob
BobSouth East Queensland, QLD

Not good

published

Great fit
But they continue ride up your leg when sitting
Think twice before buying a waste of $220 cheers

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
Step One
Chay A.Step One
Bob
Bob

Call me on [Number Removed]
Thanks

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narkle
narkleGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Waste of money

published

The waist band folds and stays that way and the material is so thin they last only a month or so. Bamboo underwear by ‘Boody’ and much more practical and durable.

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
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Underwear Shops & Brands

Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands

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David Caddy
David Caddy
  • 3 reviews

I purchased my 1st pair to try them. They stretched and sagged after two wears and became extremely uncomfortable.

published

Washed once by hand. Worn them three times. Panel have stretched, Elastic in legs useless and waist band rolls over making it uncomfortable. Typical Chinese Manufacture all materials too light and poor quality. Having said that I am going to give them the benefit of the doubt and I have ordered a smaller pair. I would strongly suggest that you up the quality of your materials if you want to stay in the market because at the moment I feel that they are in the same range as Target $3 pair. Sorry to write this, part of me is disappointing and part of me wants to see you succeed. PS your site does not seem to offer the choice of multiple colors under one purchase.

Incentivised Review No
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
Step One
Greg T.Step One
David Caddy
David Caddy

Thanks Greg. I hope they work out as I like your attitude and approach to resupplying the market with a quality product
Cheers

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joe k
joe kGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 2 likes

Be Careful Big People

published

I am a big person and my waist size is 120cm. According to the size chart i am at the upper end of the 2X. The underware feels good,however because when big people sit down the stomach expands.and the waistband works as a tourniquet and is extremely tight. I sent an e-mail to the company asking them if they had a 3X trunk. I also sent an e mail explaining the problem for big people and that I felt that the waistband did not expand enough.
This was more than a week ago and no reply from the company.So much for the satisfaction policy?

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Step One
Greg T.Step One
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Questions & Answers

Louise
Louiseasked
Bamboo Trunk (Shorter)

My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you

2 answers
Step One
Chay A.Step One

Hi Louise,

It looks like he's between sizes, so we recommend XL size in the longer style (Boxers+ fly). Here's the size guide for your reference https://stepone.life/pages/sizing-chart

Thanks,
Step One Support

Louise
Louise

Sorry a little late replying so I went elsewhere. Thank you though.

GillianB
GillianBasked
Bamboo Trunk (Shorter)

I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.

1 answer
Neb-Maat-Re
Neb-Maat-Re

This is a 3rd party review site. You should try contacting Step Ones directly through their web site.

David G.
David G.asked
Bamboo Trunk (Shorter)

Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?

1 answer
Neb-Maat-Re
Neb-Maat-Re

This is a 3rd party review site. You should try contacting Step Ones directly through their web site.

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Step One Bamboo Men's Trunk (Shorter)

Details

Compare both Step One Bamboo Men's Underwear
CategoryUnderwear Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Compare both Step One Bamboo Men's Underwear
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