Revolution in underwear for men
Have been reluctant to use trunks for years. But these are amazingly comfortable. Revolutionary for me! Easy to navigate store and don’t worry if you get the wrong size. The first pair guarantee takes all the worry away. Prompt communication via web site. Highly recommended.
Excellent product & excellent customer service
I was impressed with the trunks as immediately there was no more chaffing or riding up of the legs but they just felt a little bit baggy, a quick message to customer service & using their first order guarantee they shipped a smaller pair out without any hesitation!
Excellent all round
- Bamboo Trunk (Shorter)
Amazing - I love it
Easy to navigate website and find what I wanted
Very satisfied notwithstanding that my first color choice was not available on this occasion
Very happy - I will be back!
So comfortable another order on the way
Easy to navigate purchase and once received and ‘tried out’ my son was over the moon with the comfort. Said he’d seen these advertised and was curious to try them out - hence a new order on the way.
I am really pleased with the quality and comfort I purchased some more I found it quite easy to navigate through the store and will definitely purchase again thanks
My sons love this!
Perfect, comfortable. They won't wear any other brand anymore. Very easy to order, received it quickly. Very satisfied with the range. Excellent quality.
- Bamboo Trunk (Shorter)
StepOne Support Team Sid and Mel AWESOME!
Assistance was extremely outstanding
Product felt good, wrong size, can’t wait for my new ones to arrive
Once the right size comes I am sure they will be awesome
Great, but we haven't got sizing right and my husband needs a fly.
Very helpful and look great, but 86 year old hubby wanted a fly, so I bought him 2XL which weren't too bad around his waist but "floppy" around the bits that count......and his legs too loose. If you could bring out a fly one with smaller in the legs. Service is par excellence. thanks you
I have just bought another 4 pair of step ones for hubby. The first pair was too big but with the first pair gaurantee it was easy to get the correct size. He loves the fit and the feel of them, says they are very, very comfortable. After sales service was outstanding; our order came very quickly. Very happy with step ones!
Exceeded my expectations
Was sceptical at first but had to try them for myself.
Exceeded my expectations.
Outstanding customer service.
Will definitely be purchasing more.
Amazing customer service
What can I say, this company’s customer service is phenomenal. I ordered a pair for my husband for Christmas to try the brand in his usual size, however he found them to be too small. I contacted customer service at 11.40pm on Christmas Day night, never expecting to get a response for days. My query was answered immediately and resolved in a matter of minutes. I am truly blown away! Absolutely brilliant
Ultra comfortable underwear and awesome customer service!
I bought the trunks for my son and he says they are SO comfortable, it's incredible! They were a little on the big side and so I contacted support - who promptly sent me a link to reorder a pair one size smaller, absolutely free of charge! And it was boxing day! Awesome, fast customer service - very happy customers :)
Absolutely great Undies
These undies are great, they are very comfy and give you a sexy feeling. They are so easy to order, with a range of styles and colours.
Well done Brad.
So good, wouldn’t buy anything else
At first I had the wrong size but I knew just from trying them on they were something. I ordered another 4 pairs before sending the old ones back. Great product great customer service
these are perfect I can't live without it
I'm seven years old and I'm your youngest customer. I like your website and my mum brought these for me. They are so comfortable and are the best underwear I've ever worn.
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|Category||Underwear Shops & Brands|
|Mens / Womens Clothing||Mens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
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