- Bamboo Trunk (Shorter)
- Verified customer
Cannot Recommend - Expensive & Uncomfortable
After reading numerous positive reviews of this product, I recently purchased a pair of Step-One trunks in 'Juicy Plums' colour. (Order #515301) I was initially impressed by Step-One's site and their claims about the bamboo material the they were made from.
Unfortunately, as I only purchased one pair as a trial, and of course they're now in a worn condition, I can no longer return them and/or get a refund. This is of concern to me, particularly as at $29 these trunks are very expensive compared with the cotton Jockey trunks I usually buy for...half that price. I'm also concerned that no mention is made of the Step-One's bamboo production process; are the toxic chemicals sodium hydroxide and carbon disulphide, which have been linked to serious health problems, used in this product? From a wearer's perspective, I was also disappointed. The waist band tends to roll over at your abdomen (and no, I don't have a beer gut LOL); the fabric has a "slimy" feel, unlike the softness of cotton; it feels as though you're wearing pantyhose (I imagine); the so-called comfort pouch tends to let the family jewels bang around; the fabric itself is very thin; and after repeated sitting/standing movements, the legs gradually sneak up your thighs. I used Step-One's sizing guide, which 'seems' appropriate, and purchased the 2XL size for my 112cm waist. I can only think that their sizing charts are overly generous, as I now believe that the Extra Large would've been a better fit, and possibly negate the leg creep.
Purchased the briefs that were a bit long and a size too big for me - but very comfy. Contacted customer services and the response was efficient and excellent. Within a few minutes of emailing I have an exchange sorted for the shorter ones and a smaller size. Top notch.
Where have these been all my life so comfortable and will never ever buy another pair of normal boxers again
Brilliant website and will definitely buy more step ones and recommend to friends and family as the step ones are so comfortable and great value for money and very quick postage too
Feels like I forgot my shreddies...
It took me a few pairs to get the size right, but once I had it instantly felt great. Step Ones really do feel like you’re not wearing anything and the pouch works a treat, my usual five minute stock check is a thing of the past. The material feels smooth and comfortable and I love the colours, but there is no way I’ll order ‘Hello Sailor’...
The customer service is fantastic too, my first pair went to a previous address but once this was highlighted another pair were dispatched and with me within a couple of days. I think I’ve ordered five tim...
Its all just advertising. They are standard undies
They are noting more than basic underwear. Make something dearer & run a good advertising campaign & they will come. Not even worth sending back as the post cost makes that not worth worrying about. Don't get sucked into the hype. You buying their TV ads & that's a fact
Best underwear ever. No chaffing, comfortable. No roll up,
Pricing is a bit expensive. But still worth the purchase. No regrets, looking forward to buying more very addictive. Love the colour range.
Overpriced and not nice to wear
At first I was impressed with how they felt, that’s where it ended. The legs rolled up throughout the day, the waist band kept folding over. And worst of all, kept getting wedgies all day. Thank god I only purchased one to start with. I have now reverted back to my old ones.
Therefore I can not recommend these at all
Great colours, great feel, partners loves them
Great item that feels amazing. So simple to order & use ‘First pair’ guarantee. Great customer service staff, thanks. Looks fantastic on & will be back for more. Dads day is nearly here!!
Givin them a second chance!
I bought 2 pairs n found them to keep slipping down waist so ordered smaller pair n hope same don’t happen? Apart from that found them to b comfortable so fingers crossed
They do ride up
I find that they do ride up i brought them thinking they wouldn't. For that and only that im not satisfied. Everything else gets a tick though, not sure if i have thick enough legs which i think i do.
A guarantee that is genuine
I ordered 2XL but when I put them on they were clearly too big.
Under the "1st pair satisfaction" guarantee system the company changed them with absolutely NO FUSS!
The new ones are a perfect fit, the Gentleman's Vegetables drop straight into the pouch with no fiddling around............ didn't ride up all day.
Ordering more today.
So comfortable. Thrown all my others out. Could do with more colours. No more riding up and feeling uncomfortable. Wish i bought them sooner. Delivery was very quick considering the current situation
Best undies ever
My daughter Anna P got me onto StepOne after she met an employee of StepOne on a flight. I have to say they are the most comfortable undies I have ever had. You actually feel naked under them. They feel food and look pretty good too. I got seven pair and would never buy anything else.
Where have these undies been all my life !!! Goddam ...They are just the best, chuck out the rest !!
Comfort plus ...I do a lot of walking, hiking and running and they are comfortable and supportable. Keepa me dry and half the time you don’t even think your wearing any.
I bought 1 pair to try it out and i couldn't believe how good they feel, i own 5more now... even the customer service team is very helpful and there to answer my concern
The product is amazing and super comfortable. And the service matches the product quality!
Super easy to find and choose products. Super satisfied with the product itself and the service i’ve received whilst exchanging sizes has been really good! Highly recommend the product and highly rate the service!
MATT - CUSTOMER SERVICE
I bought 4 x short trunks in medium as my husband is a size 87. He sweats ALOT in our line of work so thought these would be good for him. Alas, these ones do ride up, so I was straight on to customer service to see if something could be done. I emailed them around 8pm at night, thinking I won’t hear from someone till the next day.....well I was shocked when Matt replied literally within 10mins saying he can post out a small size for my husband to try! Just want to do a shout out to Matt for exceptional customer service, thank you so much!
Sizing needs to be better. I picked my waist size, which fits me perfect, but around the leg and pouch area is loose. I find myself adjusting them all day. I won't buy them again. Too expensive for what they claim to work but doesn't .
good but overpriced
comfortable enough, but stupidly expensive. The first pair l bought were the size l usually get in other clothes (xl) but they're just a bit too big. So now l'm waiting on a couple of size L
Waste of money
The waist band folds and stays that way and the material is so thin they last only a month or so. Bamboo underwear by ‘Boody’ and much more practical and durable.
Questions & Answers
how do i know my size
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