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Step One Bamboo Trunk (Shorter)

Step One Bamboo Trunk (Shorter)

4.7 from 2,317 reviews · View Statistics

Reviews

5.0

8 reviews
4
(0)
3
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2
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1
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Douglas Gill

Douglas Gill South East Queensland, QLD

StepOne Support Team Sid and Mel AWESOME!

published

Assistance was extremely outstanding
Product felt good, wrong size, can’t wait for my new ones to arrive
Once the right size comes I am sure they will be awesome

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Product AppearanceAs advertised
Joffa

JoffaGreater Melbourne (Outer), VIC

  • 3 reviews
  • 3 likes

Fantastic Undies!

published

I have just bought another 4 pair of step ones for hubby. The first pair was too big but with the first pair gaurantee it was easy to get the correct size. He loves the fit and the feel of them, says they are very, very comfortable. After sales service was outstanding; our order came very quickly. Very happy with step ones!

Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Product AppearanceAs advertised
Trish

TrishPerth, WA

Ultra comfortable underwear and awesome customer service!

published

I bought the trunks for my son and he says they are SO comfortable, it's incredible! They were a little on the big side and so I contacted support - who promptly sent me a link to reorder a pair one size smaller, absolutely free of charge! And it was boxing day! Awesome, fast customer service - very happy customers :)

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Product AppearanceAs advertised
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Ryan Flavel

Ryan Flavel Murray Mallee, SA

So good, wouldn’t buy anything else

published

At first I had the wrong size but I knew just from trying them on they were something. I ordered another 4 pairs before sending the old ones back. Great product great customer service

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Product AppearanceAs advertised

Great service

published

Purchased the briefs that were a bit long and a size too big for me - but very comfy. Contacted customer services and the response was efficient and excellent. Within a few minutes of emailing I have an exchange sorted for the shorter ones and a smaller size. Top notch.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Product AppearanceAs advertised

A guarantee that is genuine

published

I ordered 2XL but when I put them on they were clearly too big.
Under the "1st pair satisfaction" guarantee system the company changed them with absolutely NO FUSS!
The new ones are a perfect fit, the Gentleman's Vegetables drop straight into the pouch with no fiddling around............ didn't ride up all day.
Ordering more today.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Product AppearanceAs advertised
Kirsty S.

Kirsty S.South East Queensland, QLD

MATT - CUSTOMER SERVICE

published

I bought 4 x short trunks in medium as my husband is a size 87. He sweats ALOT in our line of work so thought these would be good for him. Alas, these ones do ride up, so I was straight on to customer service to see if something could be done. I emailed them around 8pm at night, thinking I won’t hear from someone till the next day.....well I was shocked when Matt replied literally within 10mins saying he can post out a small size for my husband to try! Just want to do a shout out to Matt for exceptional customer service, thank you so much!

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Product AppearanceAs advertised
Marie

MarieSydney, NSW

Excellent service

published

My partner loves them! ‘Finally something that doesn’t squeeze and pull his balls’ :)
Apart from that, the service was smooth and easy! I accidentally ordered large instead of medium. So I asked if I could exchange them. It was no problem for StepOne to do so and they sent me a correct size in a tickle. Amazing! Thank you so much!

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingSlightly large
Product AppearanceAs advertised
See all Step One Bamboo Underwear reviews

Questions & Answers

Shirley T.

Shirley T.asked

Bamboo Trunk (Shorter)

Why do you only go up to 2 XL in trunks. I want 3XL

No answers
Mark M.

Mark M.asked

Bamboo Trunk (Shorter)

Are these available in black?

No answers
Dave P.

Dave P.asked

Bamboo Trunk (Shorter)

When are you getting your green ones back in stock?

No answers

Get an answer from our members and Step One representatives

Details

Compare both Step One Bamboo Underwear
CategoryUnderwear Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Compare both Step One Bamboo Underwear

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