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Givin them a second chance!
I bought 2 pairs n found them to keep slipping down waist so ordered smaller pair n hope same don’t happen? Apart from that found them to b comfortable so fingers crossed
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JayGreater Melbourne (Metropolitan), VIC
- 2 reviews
They do ride up
I find that they do ride up i brought them thinking they wouldn't. For that and only that im not satisfied. Everything else gets a tick though, not sure if i have thick enough legs which i think i do.
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A guarantee that is genuine
I ordered 2XL but when I put them on they were clearly too big.
Under the "1st pair satisfaction" guarantee system the company changed them with absolutely NO FUSS!
The new ones are a perfect fit, the Gentleman's Vegetables drop straight into the pouch with no fiddling around............ didn't ride up all day.
Ordering more today.
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Find out how Step One Bamboo Trunk (Shorter) compares to other Underwear Shops & Brands
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brilliant.
So comfortable. Thrown all my others out. Could do with more colours. No more riding up and feeling uncomfortable. Wish i bought them sooner. Delivery was very quick considering the current situation
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Lindsay PSouth East Queensland, QLD
Best undies ever
My daughter Anna P got me onto StepOne after she met an employee of StepOne on a flight. I have to say they are the most comfortable undies I have ever had. You actually feel naked under them. They feel food and look pretty good too. I got seven pair and would never buy anything else.
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‘H’Hobart, TAS
- 2 reviews
Where have these undies been all my life !!! Goddam ...They are just the best, chuck out the rest !!
Comfort plus ...I do a lot of walking, hiking and running and they are comfortable and supportable. Keepa me dry and half the time you don’t even think your wearing any.
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Overall best
I bought 1 pair to try it out and i couldn't believe how good they feel, i own 5more now... even the customer service team is very helpful and there to answer my concern
Overall best
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NickSydney, NSW
The product is amazing and super comfortable. And the service matches the product quality!
Super easy to find and choose products. Super satisfied with the product itself and the service i’ve received whilst exchanging sizes has been really good! Highly recommend the product and highly rate the service!
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Kirsty S.South East Queensland, QLD
MATT - CUSTOMER SERVICE
I bought 4 x short trunks in medium as my husband is a size 87. He sweats ALOT in our line of work so thought these would be good for him. Alas, these ones do ride up, so I was straight on to customer service to see if something could be done. I emailed them around 8pm at night, thinking I won’t hear from someone till the next day.....well I was shocked when Matt replied literally within 10mins saying he can post out a small size for my husband to try! Just want to do a shout out to Matt for exceptional customer service, thank you so much!
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Find out how Step One Bamboo Trunk (Shorter) compares to other Underwear Shops & Brands
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RobSydney, NSW
- 2 reviews
Disappointed
Sizing needs to be better. I picked my waist size, which fits me perfect, but around the leg and pouch area is loose. I find myself adjusting them all day. I won't buy them again. Too expensive for what they claim to work but doesn't .
2 comments
I think the smaller pair will be too tight around the waist. The size I received are tight enough. I wouldn't want to fork out more money anyway. The one's I got were expensive enough.
It's no use ref... Read more
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unclehazzSouth-Eastern Region, NSW
- 2 reviews
- 1 like
good but overpriced
comfortable enough, but stupidly expensive. The first pair l bought were the size l usually get in other clothes (xl) but they're just a bit too big. So now l'm waiting on a couple of size L
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narkleGreater Melbourne (Metropolitan), VIC
- 2 reviews
Waste of money
The waist band folds and stays that way and the material is so thin they last only a month or so. Bamboo underwear by ‘Boody’ and much more practical and durable.
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Paul ClarkeSydney, NSW
- 2 reviews
- 2 likes
nice just needed 1 size down and would have been perfect
website is easy and the product is good quality and variety is good i just didn't get the right size got the xl trunk but i needed l trunk. i will know for next time
1 comment
Greg T.Step One
Hey Paul,
Hey, thanks for getting in touch. ... Read more
We have a 30-Day First Pair Guarantee. Please email on info@stepone.life and we'll send you a new size. Thanks, GregSimilar opinion? Write a review on ProductReview.com.au!
MarieSydney, NSW
Excellent service
My partner loves them! ‘Finally something that doesn’t squeeze and pull his balls’ :)
Apart from that, the service was smooth and easy! I accidentally ordered large instead of medium. So I asked if I could exchange them. It was no problem for StepOne to do so and they sent me a correct size in a tickle. Amazing! Thank you so much!
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JohntyMetropolitan Adelaide, SA
Excellent in hot weather
I had one pair of trunks bought to try them out. Adelaide's recent heat wave proved to me how much better they were in those conditions over my usual cotton trunks. Had to wash them out and dry them out every night ready for the next day. For that reason I can't help but give them a thumbs up. I also found them to be quite comfortable to wear in spite of the elastic folding over. All my current underwear does that too. No big deal.
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Find out how Step One Bamboo Trunk (Shorter) compares to other Underwear Shops & Brands
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David Caddy
- 2 reviews
I purchased my 1st pair to try them. They stretched and sagged after two wears and became extremely uncomfortable.
Washed once by hand. Worn them three times. Panel have stretched, Elastic in legs useless and waist band rolls over making it uncomfortable. Typical Chinese Manufacture all materials too light and poor quality. Having said that I am going to give them the benefit of the doubt and I have ordered a smaller pair. I would strongly suggest that you up the quality of your materials if you want to stay in the market because at the moment I feel that they are in the same range as Target $3 pair. Sorry to write this, part of me is disappointing and part of me wants to see you succeed. PS your site does not seem to offer the choice of multiple colors under one purchase.
2 comments
Greg T.Step One
Hey David,
Really appreciate the feedback. We really do our pride ourselves on quality and the materials and trimmings we use are certainly not on the cheap side when it comes to manufacturing option... Read more
Thanks Greg. I hope they work out as I like your attitude and approach to resupplying the market with a quality product
Cheers
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Macey42The Mallee, VIC
Wont wear anything else
Bought my first pair & loved them. Waiting on my next shipment to arrive. So comfortable. Keen to see how the go in the summer with 40+ temperatures. Absolutely great product!
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Every word they say is true
Most comfortable underwear ever, never want to wear normal ones again, every word they say about their product is 100% true. I Will be recommending this to every guy I know.
1 comment
Dave S.Step One
Thanks for believing in our product, Thomas! We always stay true to our ads, nothing but great comfort! :) Cheers for your awesome support!
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Larry M.Sydney, NSW
Great product.
Very easy to navigate your web site. Now that I've worked out my perfect size. They are so comfortable and fit like a glove. Looking forward to to my second delivery
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happy dudeSouth East Queensland, QLD
They are good !!
Very happy with initial purchase and went back for more as I travel a lot
Can wait to try them on long haul flights and feel the comfort !!
Thanks Peeps !!
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Questions & Answers
Shirley T.asked
Why do you only go up to 2 XL in trunks. I want 3XL
No answers
Mark M.asked
Are these available in black?
No answers
Dave P.asked
When are you getting your green ones back in stock?
No answers
Details
Category | Underwear Shops & Brands |
---|---|
Mens / Womens Clothing | Mens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | None |
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Greg T.Step One
Hey Rob,
2. Give you a refund on your first pair. Please email us on info@stepone.life so we can sort it out for you. Regards GregWe offer a 30-day First Pair Guarantee, so we can either:
1. Send you a smaller size to try ... Read more