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1. they're pieces of crap that are somehow being sold for $30
2. the whole, "anti ride up" is crap. they ride up.
3. wore them once and the seams around the little "cut before washing' tag just started to unravel. like as if they did even give enough of a crap to backstitch when they were sewing them.
4. The 'First Fit Guarantee isn't as great as they advertise it to be. first of all, you only get one chance to try out another size/style (which I mean I get because it's not like shipping is actually free) but its not just a matter of filling ou...
Easy to find items and order, tho the range is rather small for choice of colours, the item is ok reduces sweat but always rides up and needs adjustment so not as good as they state
Hi Alex,
Thanks for the review and we're sorry about the ride-up problems. Our homepage states 3 variants: boxers for thicker thighs, trunk for thinner legs, and boxer + fly longer length, suited to ...
Read morethicker legs. But, we understand that buying anything online can be hard with sizing ... so not sure if you’ve read, but we have a full 30-day First Pair Guarantee (FPG) for you. If you'd like to swap for a different size, let us know and we'll send you out a different size or style. If that still doesn't work, you'll get a full refund on that first pair.Thanks for reply but I choose the right one at medium if I go small my lads will be too tight but I can always try small and see and I guess they can be replaced for a medium if needed.
Alex
Great fit
But they continue ride up your leg when sitting
Think twice before buying a waste of $220 cheers
Hey Bob,
Sorry that they still ride up. It could be a style/size issue. Please fill out this form and our CS team will find a solution for you - https://stepone.life/pages/warranty-first-pair-guarantee...
Read more Regards, ChayCall me on [Number Removed]
Thanks
- 2 reviews
The waist band folds and stays that way and the material is so thin they last only a month or so. Bamboo underwear by ‘Boody’ and much more practical and durable.
Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
- 3 reviews
I purchased my 1st pair to try them. They stretched and sagged after two wears and became extremely uncomfortable.
Washed once by hand. Worn them three times. Panel have stretched, Elastic in legs useless and waist band rolls over making it uncomfortable. Typical Chinese Manufacture all materials too light and poor quality. Having said that I am going to give them the benefit of the doubt and I have ordered a smaller pair. I would strongly suggest that you up the quality of your materials if you want to stay in the market because at the moment I feel that they are in the same range as Target $3 pair. Sorry to write this, part of me is disappointing and part of me wants to see you succeed. PS your site does not seem to offer the choice of multiple colors under one purchase.
Hey David,
Really appreciate the feedback. We really do our pride ourselves on quality and the materials and trimmings we use are certainly not on the cheap side when it comes to manufacturing option...
Thanks Greg. I hope they work out as I like your attitude and approach to resupplying the market with a quality product
Cheers
Questions & Answers
My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you
Hi Louise,
It looks like he's between sizes, so we recommend XL size in the longer style (Boxers+ fly). Here's the size guide for your reference https://stepone.life/pages/sizing-chart...
Read more Thanks, Step One SupportSorry a little late replying so I went elsewhere. Thank you though.
I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
Get an answer from our members and Step One representatives
Details
Category | Underwear Shops & Brands |
---|---|
Mens / Womens Clothing | Mens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | None |
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Hi Luke,
We appreciate the feedback. So sorry that it didn't meet expectations but good call on going with the Boxer as it should do the trick for the ride up. As for the process, it is something tha...
Read moret's always being improved upon and we hope to provide a better experience in future transactions. Do let us know how the replacement pair goes.