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Step One Bamboo Trunk (Shorter)

Step One Bamboo Trunk (Shorter)

4.7 from 1,497 reviews

Reviews

2.4

5 reviews
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M.S.

M.S.Sydney, NSW

  • 4 reviews
  • 3 likes

Waistband is very, very uncomfortable.

published

I’m a big fan of the product. Thank you to StepOne replacing my first pair, exchanging from ‘medium’ to ‘large’.

I have my waist measurements correct. I have 5 pairs now at “large”, but the waistband on this underwear is extremely tight, continually folds & is uncomfortable. The waistband is like a resistance band at the gym - it’s ridiculously constrictive, not anything remotely comfortable around the waist.

They do ride up, but not a great deal. That’s to be expected, I guess. The material and colours/ appearance is terrific.

I am disappointed as I’ve tried two size options now, have 5 pairs but still not satisfied. I’d love to keep buying these, but I can’t because of the sizing complexities & waistband issues.

Product Quality
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
1 comment
Step One
Greg T.Step One

Poor sizing

published

Ordered an initial pair (trunk shorter) size was posted as large,when arrived I could hardly get them on, was small/medium at best,e mailed to complain heard back nothing,good at one liners poor customer service.

Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
1 comment
Step One
Greg T.Step One
leaney

leaneySouthern and Hills, SA

  • 2 reviews
  • 1 like

Unlikely to buy any more. Three times the price of my normal trunks but no better.

published

The site and ordering was simple. The size guide was inaccurate for me and I should have ordered at least one size larger. I can see their potential but being undersize left me less than impressed. The fabric is very soft and you hardly know you’re wearing them.

Product Quality
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
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Greg

GregPerth, WA

  • 2 reviews

great product bad service if you return

published

I brought 1 pair to try great fit very comfy
brought 5 more size was wrong xxxx small requied 2xl sent back to nsw as they said for replacement
0n 7 /2 /2020 now 27/2/2020 nothing heard from any one trying to contact ut its just a logistic company
Bad form i think $125.00 might be gone please help

Product Quality
Return Claim MadeYes
Sizing Very small
2 comments
Step One
Greg T.Step One

Sorry Greg. Please email us your order number to info@stepone.life and we'll sort it out.
Thanks Greg

Greg
Greg

thank you looking at my order a getting back to me
i do like the product looking forward to my order

joe k

joe kGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Be Careful Big People

published

I am a big person and my waist size is 120cm. According to the size chart i am at the upper end of the 2X. The underware feels good,however because when big people sit down the stomach expands.and the waistband works as a tourniquet and is extremely tight. I sent an e-mail to the company asking them if they had a 3X trunk. I also sent an e mail explaining the problem for big people and that I felt that the waistband did not expand enough.
This was more than a week ago and no reply from the company.So much for the satisfaction policy?

Product Quality
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
See all Step One Bamboo Underwear reviews

Questions & Answers

stan

stanasked

Bamboo Trunk (Shorter)

how do I select different colors in the 15 pack ????

1 answer
Step One
Taliah B.Step One

Hey Stan,
Simply select the colour and size you’re after, add to cart and repeat the process on the other colours you wish to have. If you want several of the same colour you can select the number in the QTY on the left.
Thanks,
Taliah

stan

stanasked

Bamboo Trunk (Shorter)

hi how do I order different colours in the 15 pack

1 answer
John Davis
John Davis

Hi Stan, I don’t know for sure but I would imagine that you select your size, then pick your quantity and colour required then add to basket until you have the desired amount. I suspect the ‘pack of 15’ is just an amount for discount and not necessarily a physical pack...

Garry W.

Garry W.asked

Bamboo Trunk (Shorter)

It is not clear to me how to mix and match various colours in same size?

1 answer
Step One
Taliah B.Step One

Hey Garry,

Simply add the colour and size you require to your cart and repeat with each colour you’re after.

Thanks,
Taliah

Get an answer from our members and Step One representatives

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