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Can't fault the product comfy is not the word. 20 years in Sloggi they are off to the bin. One point bit more fabric to handle " wet ones " would be good. Sure hope they last
Easy to find items and order, tho the range is rather small for choice of colours, the item is ok reduces sweat but always rides up and needs adjustment so not as good as they state
Thanks for reply but I choose the right one at medium if I go small my lads will be too tight but I can always try small and see and I guess they can be replaced for a medium if needed.
Alex
How many pairs of Step Ones do you need, after missing out on the Cosmos, as soon as a new colour is released I am ordering them. Step One are so easy to deal with, and the ordering takes no time. The quality is great and I enjoy wearing them each day.
Had to come back and buy more as the first pair were too small, hoping upping size will be better
Hey Leigh,
Thanks for the feedback...
Read more Let us know if the new ones don't fit well. We can send one pair under our First Pair Guarantee. You can also talk to us by email our CS team at info@stepone.life. :) Cheers, ChayFind out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
These are comfy as hell just find they slide down im constantly pulling them up but comfort wise top shelf
Hi there,
Thanks for the review. ...
Read more It could be a sizing issue. They definitely shouldn't be doing that! It might be a sizing issue... please jump on our site so we can organize another size for free, under our First Pair Guarantee :) https://stepone.life/pages/claim-fpg Cheers, ChayThese run on the small size but that wasn't a problem As the customer service team were superb quickly resolving - easiest company ever to talk to no but from - product as good as the service
Easy to navigate purchase and once received and ‘tried out’ my son was over the moon with the comfort. Said he’d seen these advertised and was curious to try them out - hence a new order on the way.
Cheers
I am really pleased with the quality and comfort I purchased some more I found it quite easy to navigate through the store and will definitely purchase again thanks
Perfect, comfortable. They won't wear any other brand anymore. Very easy to order, received it quickly. Very satisfied with the range. Excellent quality.
Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
Great, but we haven't got sizing right and my husband needs a fly.
Very helpful and look great, but 86 year old hubby wanted a fly, so I bought him 2XL which weren't too bad around his waist but "floppy" around the bits that count......and his legs too loose. If you could bring out a fly one with smaller in the legs. Service is par excellence. thanks you
- 2 reviews
Great quality though far too small
Was going to buy 2xl though on add thesw guys are 150kg im 100kg lean fit and hard
So i went with xl
Big mistake too small
Hi Elite Moves,
Thanks for the feedback. If you purchased within 30 days, you're covered under our First Pair Guarantee (FPG). It is designed to remove any concerns about sizing or product when buyin...
Read moreg online. You can fill out this form and our Customer Service Team will assist you https://uk.stepone.life/pages/claim-fpgWOW!!Outstanding product.
Was sceptical at first but had to try them for myself.
Exceeded my expectations.
Outstanding customer service.
Will definitely be purchasing more.
Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
These undies are great, they are very comfy and give you a sexy feeling. They are so easy to order, with a range of styles and colours.
Well done Brad.
Not what I expected. I used their size guide but it was not right for me plus the leg length does ride up
Hey Adrian,
Sorry to hear that. We offer a First Pair Guarantee so you're able to try another size and possibly the boxer brief style if you like, for free!
Please follow this link so we can help find you the perfect pair!...
How do I find my order no?
I'm seven years old and I'm your youngest customer. I like your website and my mum brought these for me. They are so comfortable and are the best underwear I've ever worn.
Charlie Holley
Questions & Answers
My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you
Hi Louise,
It looks like he's between sizes, so we recommend XL size in the longer style (Boxers+ fly). Here's the size guide for your reference https://stepone.life/pages/sizing-chart...
Read more Thanks, Step One SupportSorry a little late replying so I went elsewhere. Thank you though.
I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
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Details
Category | Underwear Shops & Brands |
---|---|
Mens / Womens Clothing | Mens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | None |
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Hi Alex,
Thanks for the review and we're sorry about the ride-up problems. Our homepage states 3 variants: boxers for thicker thighs, trunk for thinner legs, and boxer + fly longer length, suited to ...
Read morethicker legs. But, we understand that buying anything online can be hard with sizing ... so not sure if you’ve read, but we have a full 30-day First Pair Guarantee (FPG) for you. If you'd like to swap for a different size, let us know and we'll send you out a different size or style. If that still doesn't work, you'll get a full refund on that first pair.