My only underwear
How many pairs of Step Ones do you need, after missing out on the Cosmos, as soon as a new colour is released I am ordering them. Step One are so easy to deal with, and the ordering takes no time. The quality is great and I enjoy wearing them each day.
GREAT customer service and a great product
First saw an ad for these on Facebook and ordered a size large. When they arrived they looked like a small medium. Emailed customer service and ordered a 2XL and they fit brilliantly. No more sweaty parts and that really a heat rash!
they are good
These are comfy as hell just find they slide down im constantly pulling them up but comfort wise top shelf
These are just amazing
My work colleagues are all NHS porters and we walk average of 5-8 miles a shift. One guy just happened to here about these bad boys so got some..He ended up with a weeks worth. Now we all have them. It stops all the rubbing and heat related sores at the top of your thighs.
I know they seem a bit pricey but just buy a few to try. I bought the Trunk shorter leg lrg, they were just a tad too loose round the thigh, emailed step one they replaced them with the right size FOC for me, can't get better service than that.
They have all different styles too..
Great Customer Service, Great Underwear!
Thanks again, Eric, you legend! I bought the wrong size, and with the help of Step One's customer service rep Eric, I was able to exchange the pair I bought for a smaller size with the "First pair guarantee". What is even better is that my enquiry was answered and worked almost immediately. It is truly a great experience had so far; I can't wait to get more pairs.
Superb customer service
These run on the small size but that wasn't a problem As the customer service team were superb quickly resolving - easiest company ever to talk to no but from - product as good as the service
Revolution in underwear for men
Have been reluctant to use trunks for years. But these are amazingly comfortable. Revolutionary for me! Easy to navigate store and don’t worry if you get the wrong size. The first pair guarantee takes all the worry away. Prompt communication via web site. Highly recommended.
Excellent product & excellent customer service
I was impressed with the trunks as immediately there was no more chaffing or riding up of the legs but they just felt a little bit baggy, a quick message to customer service & using their first order guarantee they shipped a smaller pair out without any hesitation!
Excellent all round
- Bamboo Trunk (Shorter)
Amazing - I love it
Easy to navigate website and find what I wanted
Very satisfied notwithstanding that my first color choice was not available on this occasion
Very happy - I will be back!
So comfortable another order on the way
Easy to navigate purchase and once received and ‘tried out’ my son was over the moon with the comfort. Said he’d seen these advertised and was curious to try them out - hence a new order on the way.
I am really pleased with the quality and comfort I purchased some more I found it quite easy to navigate through the store and will definitely purchase again thanks
My sons love this!
Perfect, comfortable. They won't wear any other brand anymore. Very easy to order, received it quickly. Very satisfied with the range. Excellent quality.
- Bamboo Trunk (Shorter)
StepOne Support Team Sid and Mel AWESOME!
Assistance was extremely outstanding
Product felt good, wrong size, can’t wait for my new ones to arrive
Once the right size comes I am sure they will be awesome
Great, but we haven't got sizing right and my husband needs a fly.
Very helpful and look great, but 86 year old hubby wanted a fly, so I bought him 2XL which weren't too bad around his waist but "floppy" around the bits that count......and his legs too loose. If you could bring out a fly one with smaller in the legs. Service is par excellence. thanks you
I have just bought another 4 pair of step ones for hubby. The first pair was too big but with the first pair gaurantee it was easy to get the correct size. He loves the fit and the feel of them, says they are very, very comfortable. After sales service was outstanding; our order came very quickly. Very happy with step ones!
Questions & Answers
My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you
Get an answer from our members and Step One representatives
|Category||Underwear Shops & Brands|
|Mens / Womens Clothing||Mens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
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