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Step One Bamboo Trunk (Shorter)

Step One Bamboo Trunk (Shorter)

4.6 from 1,595 reviews · View Statistics

Reviews

2.6

7 reviews
5
(1)
4
(1)
3
(2)
2
(0)
1
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No Support, Post takes too long, wrapping in a black garbage bag kind of look,

published

Fact one: takes a very long time to receive them, Fact 2: international sizes : XXL is in fact a medium size not a XXL size as in Australia, as example: China Made international Sizes: didn't return and pay more money, gave them to my 14 year old.

Product Quality
Sizing Very small
Product Appearance Not as advertised
2 comments
Ralph
Ralph

I Don't need to be contacted, once is enough not to shop with that business again,

Step One
Taliah B.Step One
Shane burgess

Shane burgess Greater Melbourne (Outer), VIC

Perfect

published

Best underwear ever. No chaffing, comfortable. No roll up,
Pricing is a bit expensive. But still worth the purchase. No regrets, looking forward to buying more very addictive. Love the colour range.

Product Quality
Return Claim MadeNo
Sizing Very large
Product Appearance As advertised
M.S.

M.S.Sydney, NSW

  • 4 reviews
  • 3 likes

Waistband is very, very uncomfortable.

published

I’m a big fan of the product. Thank you to StepOne replacing my first pair, exchanging from ‘medium’ to ‘large’.

I have my waist measurements correct. I have 5 pairs now at “large”, but the waistband on this underwear is extremely tight, continually folds & is uncomfortable. The waistband is like a resistance band at the gym - it’s ridiculously constrictive, not anything remotely comfortable around the waist.

They do ride up, but not a great deal. That’s to be expected, I guess. The material and colours/ appearance is terrific.

I am disappointed as I’ve tried two size options now, have 5 pairs but still not satisfied. I’d love to keep buying these, but I can’t because of the sizing complexities & waistband issues.

Product Quality
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
1 comment
Step One
Greg T.Step One
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Poor sizing

published

Ordered an initial pair (trunk shorter) size was posted as large,when arrived I could hardly get them on, was small/medium at best,e mailed to complain heard back nothing,good at one liners poor customer service.

Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
1 comment
Step One
Greg T.Step One
leaney

leaneySouthern and Hills, SA

  • 2 reviews
  • 1 like

Unlikely to buy any more. Three times the price of my normal trunks but no better.

published

The site and ordering was simple. The size guide was inaccurate for me and I should have ordered at least one size larger. I can see their potential but being undersize left me less than impressed. The fabric is very soft and you hardly know you’re wearing them.

Product Quality
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Greg

GregPerth, WA

  • 2 reviews

great product bad service if you return

published

I brought 1 pair to try great fit very comfy
brought 5 more size was wrong xxxx small requied 2xl sent back to nsw as they said for replacement
0n 7 /2 /2020 now 27/2/2020 nothing heard from any one trying to contact ut its just a logistic company
Bad form i think $125.00 might be gone please help

Product Quality
Return Claim MadeYes
Sizing Very small
2 comments
Step One
Greg T.Step One

Sorry Greg. Please email us your order number to info@stepone.life and we'll sort it out.
Thanks Greg

Greg
Greg

thank you looking at my order a getting back to me
i do like the product looking forward to my order

joe k

joe kGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Be Careful Big People

published

I am a big person and my waist size is 120cm. According to the size chart i am at the upper end of the 2X. The underware feels good,however because when big people sit down the stomach expands.and the waistband works as a tourniquet and is extremely tight. I sent an e-mail to the company asking them if they had a 3X trunk. I also sent an e mail explaining the problem for big people and that I felt that the waistband did not expand enough.
This was more than a week ago and no reply from the company.So much for the satisfaction policy?

Product Quality
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
See all Step One Bamboo Underwear reviews

Questions & Answers

David F.

David F.asked

Bamboo Trunk (Shorter)

what waist size are large and Large

No answers
David

Davidasked

Bamboo Trunk (Shorter)

Hi is there an opening on the front pouch for toilet purposes. dpickup15@tiscali.co.uk

No answers
Heather M.

Heather M.asked

Bamboo Trunk (Shorter)

Hi I’d like to try 3 pairs for my husband and 2 sons. If I order them each a pair they are 2 the same and one larger. Will I be able to swap sizes of any that are wrong?

No answers

Get an answer from our members and Step One representatives

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