It is easy to use the site to see what size and type you are after they do have a good range of stuff on there web to
Very poor quality and was very small and did rid up my legs did not stop the shaving either i did say that I will never buy them again sorry
Superb customer service
These run on the small size but that wasn't a problem As the customer service team were superb quickly resolving - easiest company ever to talk to no but from - product as good as the service
They are just 3 sizes too small to stop things moving, u comfortable etc, worn twice and binned them
Ordered my size, basically cut off the circulation they are that tight, worse buy ever and a scam, went in the bin
Even the short version trunks are to long.
The short version trunk are to long if you wear short shorts. (Footy shorts) or similar. The love them or first pair are free guarantee is not worth a thing. 5 pairs in the bin.. Honey Badger trunks better choice ..
The short legs sizes isn't correct.
A large in Short isn't a large in long leg.
I bought both and not even close.
Waist elastic is already stretched out and degrading already and so are the legs.
$61 a lot of money,could have bought 2 years worth for what I paid for these.
Payment site doesn't work
Tried to pay for trunks and step one payment site wouldn't except debit card payment, and after 10 emails back and forward the issue still hasn't be resolved, so not buy or trying step one ever again!!!!
- Bamboo Trunk (Shorter)
Riding up and totally uncomfortable
I ordered my 1st pair of theses this week they arrived promptly and I couldn’t wait to try them. Wow what a disappointment they ride up 10 worse than any underwear I have ever owned I was constantly pulling them down and trying to get them in a position of comfort in the end I had to take them off in the back of my van at work and go commando for the rest of my shift. Sorry to write a review like this but it is the truth. I would be up for trying a different pair but i sized the ones I bought with the recommendations on your web site. I would do the mine back thing but auto fill used my old email address when ordering.
XL though im a 36 inch waist and these are too tight
Great quality though far too small
Was going to buy 2xl though on add thesw guys are 150kg im 100kg lean fit and hard
So i went with xl
Big mistake too small
Amazing customer service
What can I say, this company’s customer service is phenomenal. I ordered a pair for my husband for Christmas to try the brand in his usual size, however he found them to be too small. I contacted customer service at 11.40pm on Christmas Day night, never expecting to get a response for days. My query was answered immediately and resolved in a matter of minutes. I am truly blown away! Absolutely brilliant
Ordered my normal size and these are small? Tried them walking and normal wearing but they rode up and were so uncomfortable.
Not True to Size
I am a true 32" waist so I bought a 4 pack of mediums as per size guide, sadly they not true to size and were very very tight, to the point were they are just not comfortable to wear. Disappointed
these are perfect I can't live without it
I'm seven years old and I'm your youngest customer. I like your website and my mum brought these for me. They are so comfortable and are the best underwear I've ever worn.
- Bamboo Trunk (Shorter)
No Support, Post takes too long, wrapping in a black garbage bag kind of look,
Fact one: takes a very long time to receive them, Fact 2: international sizes : XXL is in fact a medium size not a XXL size as in Australia, as example: China Made international Sizes: didn't return and pay more money, gave them to my 14 year old.
Best underwear ever. No chaffing, comfortable. No roll up,
Pricing is a bit expensive. But still worth the purchase. No regrets, looking forward to buying more very addictive. Love the colour range.
- Bamboo Trunk (Shorter)
Waistband is very, very uncomfortable.
I’m a big fan of the product. Thank you to StepOne replacing my first pair, exchanging from ‘medium’ to ‘large’.
I have my waist measurements correct. I have 5 pairs now at “large”, but the waistband on this underwear is extremely tight, continually folds & is uncomfortable. The waistband is like a resistance band at the gym - it’s ridiculously constrictive, not anything remotely comfortable around the waist.
They do ride up, but not a great deal. That’s to be expected, I guess. The material and colours/ appearance is terrific.
I am disappointed as I’ve tried two size options now, have 5 pairs but still not satisfied. I’d love to keep buying these, but I can’t because of the sizing complexities & waistband issues.
Questions & Answers
Why do you only release some colours for a limited time & also only in the smaller sizes when it’s clear that your customers like me would purchase more pairs when they can afford too?
Can I order different colours
Of course, just add them to your cart!
Get an answer from our members and Step One representatives
|Category||Underwear Shops & Brands|
|Mens / Womens Clothing||Mens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
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