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Step One Bamboo Trunk (Shorter)

Step One Bamboo Trunk (Shorter)

4.7 from 3,208 reviews · View Statistics
Listing monitored by Step One

Reviews

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Fantastic customer service and so easy to order and communicate with. Thanks Step One my boys love your products!

published

Super easy to navigate, view and order. High quality product and wonderful customer support. Very friendly and helpful with returns

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Stephen A.
Stephen A.Greater Melbourne (Outer), VIC
  • 5 reviews
  • 2 likes

Excellent Customer Service

published

I ordered seven pairs for fathers day and the elastic on one of the pairs started to come away after only one wash. So a quick email to their customer service team and a couple of pictures and they are sending me out a replacement pair. Will definitely be recommending it to friends and family.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised

GREAT customer service and a great product

published

First saw an ad for these on Facebook and ordered a size large. When they arrived they looked like a small medium. Emailed customer service and ordered a 2XL and they fit brilliantly. No more sweaty parts and that really a heat rash!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Kale
KaleGoldfields, WA

Awesome

published

Wish I’d bought them sooner, most comfy undies ever, quick postage and great customer service after ordering the wrong size

Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Donna G.
Donna G.Greater Melbourne (Metropolitan), VIC

Best boxers ever

published

My son and partner love these boxers trunks and said they would not wear anything else but the bamboo boxers.

Product Quality
5/5
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Anthony S.
Anthony S.Greater Melbourne (Outer), VIC

Problems fixed easily

published

I had a small problem with 1 pair it was handled quickly with minimal fuss very happy with outcome Fantastic result.

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Matt
MattSydney, NSW

Best Undies I’ve Tried and Exceptional Customer Service

published

Love the trunks. The first thing I noticed when opening the package was the quality of the product. They feel great and the waistband is thick and sturdy which I rate highly. When you put them on, they stay where they are and can barely feel them.

One pair had some of the elastic fray around the pouch after a couple of washes. Nothing major and they would still have worked fine but I sent the team a message on Facebook and within 5 minutes I had a replacement pair on the way. I was very impressed with the friendly and helpful after sales service I received and will absolutely be back for more.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Sam G.
Sam G.South East Queensland, QLD

Can’t live without them!

published

Best boxers ever! Auspost lost my delivery but stepone sent another batch out free of charge. Will definitely orders again!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Kevin
KevinSydney, NSW

The best undies I’ve ever had! When you work in Darwin Weipa anywhere you sweat YA can’t beet them , yar boys live em

published

Great undies tried different brands these are the best that I’ve had ! Even bought a pair for my partner and her sister and they love em

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Bought for Hubby - Fantastic

published

Bought 4 pairs of medium for my hubby. Underestimated how much weight he had put on! Exchanged for large as promised no problem - His bum looks great! Fabulous service & product.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Glenn
GlennRichmond-Tweed, NSW
  • 2 reviews

Replacement product after issue very fast response

published

Had an issue with stitches on a pair of previous purchase, emailed them with issue, supply photos of issues and fast response free replacement product.very fast no fuss issue sorted

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised

Feels like I’m wearing nothing

published

Feels like you are wearing nothing!
Had to return my first pair as they were a bit tight, but the whole process was easy.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Underwear Shops & Brands

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Cohen G.
Cohen G.Wide Bay-Burnett, QLD

This is a serious life changer!

published

First of props to step one who quickly sent me replacement pairs as they were way too tight. Replacements were shipped instantly.

Now to the real bizz these are serious game changers for me I work in retail (super market) and we all know how much walking happens in there ;) I walk to and from work ~2.5km each way and I have suffered 0 chafing or rubbing since having these I would post pictures off my inner thighs but ya know rules and stuff anyways they seriously work and stop the chafing altogether. I’ll be ordering another 3 pairs to fully keep me step owning every day of every week! ⭐️⭐️⭐️⭐️⭐️

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Dale H.
Dale H.Victoria

Great product and great service

published

I love the product - they are so comfortable. Had a small issue with a pair and they were immediately replaced

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised

Comfortable beds

published

They're pretty comfortable when you buy a pair they say guarantee to they will give you one as well but they never did false advertising on the TV they say guaranteed buy 1 get 1 free that's what they were opened but the pants are pretty comfortable not bad just don't believe in the message guarantee 1. When you buy 1 I'll give you false advertising

Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised
Step One
Theresa N.Step One
Page 1 of 5
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Questions & Answers

Janet W.
Janet W.asked
Bamboo Trunk (Shorter)

Do you do bigger sizes

1 answer
Step One
Theresa N.Step One

Hey Janet! We currently cater for sizes 2XS - 6XL.

Ivan P.
Ivan P.asked
Bamboo Trunk (Shorter)

Why don’t you answer all questions asked?

No answers
Kylie S
Kylie Sasked
Bamboo Trunk (Shorter)

My partner has several pairs of Step One trunks and is always looking out for the next design to be released. He has legs on the skinnier size and takes a size M but finds the legs keep riding up. Should he be buying a smaller size or the boxer brief instead?

1 answer
Step One
Theresa N.Step One

Hey Kylie, they definitely shouldn't be doing that! You're right, it might be a sizing issue... please jump on our site so we can organise another size or style for free, under our First Pair Guarantee :) https://stepone.life/pages/claim-fpg

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Step One Bamboo Trunk (Shorter)

Details

Compare both Step One Bamboo Underwear
CategoryUnderwear Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Compare both Step One Bamboo Underwear
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