- Bamboo Trunk (Shorter)
Got wrong size and color and wouldnt exchange. Product was not used however they were not interested in fixing issue.
Not satisfied. Seems easy to find several colors however product runs really small so keep this in mind. Never got to try the product.
- Bamboo Trunk (Shorter)
Not exactly a free pair guarantee!
I live up in the North West of WA where it can get extremely hot and humid, making sweating a normal thing. I bought these due to all the media hype to try them out and found they were no different to another brand I had been wearing for over 10 years at a cheaper price. If anything these rode up even more to make them even more uncomfortable. I then wanted to return them and they said to try a different style or size, to which there were mixed messages but in the end I wouldn't get the new pair to trial for free then. After cancelling the orde...r for the new trial set and returning the other pairs I bought (at my own cost as well), I have ended up with a "free" ($10 in postage is not free is it??) pair that I will not wear. Don't let the hype and the media drag you in, I find these to be an expensive option to something that is basically the same as I have been wearing for over 10 years.
Ordered an initial pair (trunk shorter) size was posted as large,when arrived I could hardly get them on, was small/medium at best,e mailed to complain heard back nothing,good at one liners poor customer service.
Poor Customer After Sale Service
Brought 4 pair of trunks costing quite a few $. When one pair tore after only one wash and wear i tried to get a replacement pair. Given the cost of this product u'd figure it wouldn't be too much to ask.....how wrong i was. Sent three emails to Step One over a 3 week period asking for a replace pair but have heard nothing back.....obviously "good customer after sale service" is not a priority for this company.....Buyer Beware
December 17th 2019 Update: Not Worth the $
Waste of $. Brought 4 pair, two developed holes in the material under the waist band after only a few wears. The product is not worth the cost, better value with other products.
Find out how Step One Bamboo Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
Questions & Answers
I’m trying to order the new blue bottles but it keeps showing the smashed avocado picture. I’m afraid to order because I don’t want to get the wrong one. Is it just the picture which is wrong ??
Get an answer from our members and Step One representatives
|Category||Underwear Shops & Brands|
|Mens / Womens Clothing||Mens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
Other Underwear Shops & Brands
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.