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Step One Bamboo Trunk (Shorter)

Step One Bamboo Trunk (Shorter)

4.7 from 3,315 reviews · View Statistics
Listing monitored by Step One

Reviews

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Got wrong size and color and wouldnt exchange. Product was not used however they were not interested in fixing issue.

published

Not satisfied. Seems easy to find several colors however product runs really small so keep this in mind. Never got to try the product.

Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
Step One
Chay A.Step One
Hackett450
Hackett450
  • 3 reviews
  • 2 likes

Not exactly a free pair guarantee!

published
Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised

Poor sizing

published

Ordered an initial pair (trunk shorter) size was posted as large,when arrived I could hardly get them on, was small/medium at best,e mailed to complain heard back nothing,good at one liners poor customer service.

Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Step One
Greg T.Step One

Poor Customer After Sale Service

published

Brought 4 pair of trunks costing quite a few $. When one pair tore after only one wash and wear i tried to get a replacement pair. Given the cost of this product u'd figure it wouldn't be too much to ask.....how wrong i was. Sent three emails to Step One over a 3 week period asking for a replace pair but have heard nothing back.....obviously "good customer after sale service" is not a priority for this company.....Buyer Beware

December 17th 2019 Update: Not Worth the $

Waste of $. Brought 4 pair, two developed holes in the material under the waist band after only a few wears. The product is not worth the cost, better value with other products.

Incentivised Review No
Return Claim MadeYes
Sizing True to size
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Questions & Answers

ShellyB
ShellyBasked
Bamboo Trunk (Shorter)

Do any of these come with a fly? partner is quite slim but likes a fly

2 answers
Step One
Chay A.Step One

Hi Shelly! The ones with fly are only available in the longer version. He can try a pair and he’s covered under our First Pair Guarantee. Love them or they’re free!!

ShellyB
ShellyB

Thank you.

Joan
Joanasked
Bamboo Trunk (Shorter)

My son is in size 97 in his undies,would he be in large in step one.

1 answer
Step One
Chay A.Step One

Hey Joan!

The size chart suggests that he should go for the XL. Here's the link: https://stepone.life/pages/sizing-chart

Cheers,
Chay

Abdo
Abdoasked
Bamboo Trunk (Shorter)

I’m trying to order the new blue bottles but it keeps showing the smashed avocado picture. I’m afraid to order because I don’t want to get the wrong one. Is it just the picture which is wrong ??

No answers
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Step One Bamboo Trunk (Shorter)

Details

Compare both Step One Bamboo Underwear
CategoryUnderwear Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Compare both Step One Bamboo Underwear
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