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Step One Bamboo Men's Trunk (Shorter)

Step One Bamboo Men's Trunk (Shorter)

4.7 from 3,674 reviews · View Statistics
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Phenomenal

published

Amazing customer support, amazing products. they are a staple in my life. thank you step one for bringing this product to me

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Game changers

published

These are by far the best undies around. Unrivalled. And the customer service is second to none. I am now converted. Thrown every other pair I own out. Nothing competes.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Jana
JanaSydney, NSW

Really comfortable and lightweight to wear all day

published

Really satisfied with the product. All day wear was really comfortable. Great response from the customer service team. Great wear!

Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Step One
Jodie C.Step One
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Brilliant product and customer service!

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Step One
Jodie C.Step One
Similar opinion? Write a review on ProductReview.com.au!
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Customer service

published

Had a complaint about an item
Customer services contacted
Gave me various options
But all now sorted and delighted
With attitude and attention to detail on my complaint

Excellent back up service
Well done

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Step One
Jodie C.Step One
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Great Customer Service

published

Fantastic customer service! Speedy communication and faulty pair of trunks replaced. Great peace of mind dealing with professionals and a spot on product. Highly recommend!

Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Great comfortable underwear

published

comfortable underwear. accurate sizing, good order process and good customer service helping resolve my having ordered one pair in the wrong size.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Can’t believe the quality

published

Fantastic customer service, terrific product, swift response from the company about they’re first pair guarantee. Everything settled and a new pair send within 2 quick emails

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Jay
JaySydney, NSW
  • 2 reviews

Great underwear and get customer service

published

Great range, feel great on, highly satisfied, easy to use website. customer service is fast, friendly and very helpful. Highly recommended

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
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Great product

published

This is my second purchase so happy with the product. Very comfortable, wash well and dry so much faster than the old ones. I did have a problem with stitching on one pair in the first order. I contacted by email had a quick response, sent photos and it was sorted with no problem. Can recommend this product.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Best customer service

published

Ordered a couple of pairs, arrived pretty quick. Feel great to wear, had a slight issue with stitching on one pair and after a couple of emails a replacement pair were on their way within a day...thanks Cai, you were so easy to deal with! Onto my second order and definately ordering more.

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Excellent support

published

Had an issue with one pair that seemed faulty. Emailed customer support and we have a new pair on the way within a day and 2 emails. Excellent customer service and a pleasure to deal with.

Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Underwear Shops & Brands

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Very happy with product.

published

Very happy with the product, and the customer service. Had an issue with shipping. ( never got my order ). Step one responded to my email with in 10 minutes and offered a refund or replacement.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Dave Eggins
Dave EgginsHunter Region, NSW

I love them more than my dog!

published

I had been meaning to buy some of these boxers for ages and finally requested some for father's day. After wearing them only once, my new puppy decided to chew them to pieces. Argh!! I emailed in to see where I stood with the first pair guarantee, thinking I was dreaming, but got a prompt reply asking for photographic evidence and then was pumped that Step One agreed to replace them.

Best ever boxer shorts, best ever customer service! I'm buying 4 more pairs now. Thank you so much!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Very comfy with 1 problem

published

Ordered the trunk briefs, were very comfy when sitting, when walking about they became a bit uncomfortable. Emailed customer support who were excellent and have sent out another pair in a different style.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Step One
Chay A.Step One
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 6
See all Step One Bamboo Men's Underwear reviews

Questions & Answers

Louise
Louiseasked
Bamboo Trunk (Shorter)

My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you

2 answers
Step One
Chay A.Step One

Hi Louise,

It looks like he's between sizes, so we recommend XL size in the longer style (Boxers+ fly). Here's the size guide for your reference https://stepone.life/pages/sizing-chart

Thanks,
Step One Support

Louise
Louise

Sorry a little late replying so I went elsewhere. Thank you though.

GillianB
GillianBasked
Bamboo Trunk (Shorter)

I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.

1 answer
Neb-Maat-Re
Neb-Maat-Re

This is a 3rd party review site. You should try contacting Step Ones directly through their web site.

David G.
David G.asked
Bamboo Trunk (Shorter)

Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?

1 answer
Neb-Maat-Re
Neb-Maat-Re

This is a 3rd party review site. You should try contacting Step Ones directly through their web site.

See all Step One Bamboo Men's Trunk (Shorter) questions

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Step One Bamboo Men's Trunk (Shorter)

Details

Compare both Step One Bamboo Men's Underwear
CategoryUnderwear Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Compare both Step One Bamboo Men's Underwear
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