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Men's trunks My husband loves them. He says he feels like he's not wearing anything.
I wish some of the limited edition trunks were available regularly. e.g light pink, sky blue. When will the price come? I can't afford 10 pairs at a time.
- 28 reviews
- 16 likes
Very comfortable; fit well and, as others have said, no chaffing and no ride up. The only concern so far is that the waistband is hard. Not intolerable, but not as comfortable as previous Bonds which with the soft waistband are becoming increasingly difficult to find. Time will tell how they wear, and in particular how the elastic holds out after a few washes. Early days. I had to get items replaced to get the sizing right, and commend Step One on the ease of this process. Very simple and very fast.
Hi Eingley,
Thanks for posting a review....
Read more We appreciate you taking the time to bring this to our attention. Customer satisfaction is our top priority and we’ll strive to do better. Please feel free to reach out to us via email at info@stepone.life with any further comments, concerns, or suggestions you wish to share. Regards, RochellThe material is very thin hence it's light and breathable, which feels comfortable. However, for the same reason, it may not be durable... A small hole started to form at the bottom after only 6 months and a couple more months later the hole got so big it's no longer wearable... Not sure if I'm just unlucky to have received a defective pair, but Step One has since offered a replacement.
Hi David,
Thanks for writing us a review. We're so sorry to hear about this experience. The pairs have a 12-month warranty and we're glad that a replacement has been issued for the faulty pair....
Read more We also appreciate the feedback on comfort and breathability. If you need further assistance, please don't hesitate to get in touch with us at info@stepone.life. Regards, Chay- 2 reviews
Very easy, There could be a bigger range with more patterns. I love the pattern, just didn’t like that they fell apart 7k’s into a 14klm hike
Hi Trevor C.
Thank you for writing us a review. We will definitely release more patterned/printed colours in the men's and women's range. Regarding the quality of the product, we can check it with ou...
Read morer QC team. Please send us an email with your order number and a photo of the faulty pair at info@stepone.life and we will look into it.Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
- 2 reviews
Comfortable to wear, nice fit and solves chaffing between thighs. Great pity they are made overseas though and not local
Hi Tim,
We appreciate you posting a review. Thanks for your feedback! We'd love to just make them locally but there are a lot of factors involved which would make it difficult. Should you have any ot...
Read moreher concerns, feel free to email us a info@stepone.life.I like these ,solves the problem of chaffing when the old tree trunks rub...my first pair have worn at the gusset so I am on my second pair now
Hey Craig,
Thanks for your review. We're so glad you're enjoying your Step Ones. ...
Read more We do offer a 12 month manufacturer defect warranty on all pairs Please feel free to reach out to us via email at info@stepone.life with any further comments, concerns, or suggestions you wish to share. Regards, RochellI was personally surprised how confident they really are. You know what it's like normally 'don't believe the hype' but I can honestly say they live up to the claims. The only downside is cold wash only and wash separately which with bright colours is a real pain.
Hi Chris,
Thanks for the review. We're so glad you love your pairs....
Read more We advise cold wash only because hot water can cause pilling or shrinking. Also, if you do choose to wash other items with your Step Ones, make sure they are lightweight and similar in colour to avoid fabric pilling due to abrasion with other materials like hooks, zipper, velcro, rough fabrics etc. If you have any questions, please don't hesitate to get in touch with us at info@stepone.life. Best, ChayIv have 7 or so pairs now at first i could not fault them had a pair on everyday. but the last couple pairs iv brought the quality of the stitching isn’t quite there starting to rip along the stich lines after a few weeks
Hi Jai,
Thanks for writing us a review....
Read more So sorry to hear you’re feeling let down by your Step Ones! We offer a 30-Day First Pair Guarantee for either a size change or a refund and a One-Year Manufacturer’s Warranty on all pairs. If you could fill out the form we’ll be able to resolve your issues: https://stepone.life/pages/warranty-first-pair-guarantee Best, Chay- 2 reviews
They are very comfortable, almost feels like your not wearing them but they still keep everything in place.
Buying them was easy.
The range is good but I am a very plane buyer.
Not sure of the quality yet, I've only been wearing them for one week.
Hi Peter,
Thanks for trying our brand. Please let us know how they go. Your feedback is very important to us. You can also email us at info@stepone.life....
Read more Best, ChayFind out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
Just started wearing them and prefer to the smalls I have been wearing. Need to test them in really hot weather
Easy to navigate and buy - range is huge cannot buy all colours and patterns unfortunately. Would love to buy more especially the patterns.
Hi Willy,
Thank you for posting a review. Your feedback is important....
Read more We don't usually restock limited edition colours but we'll be having more colour choices soon. We do recommend that you join our newsletter so you don't miss out on the new colours. You can email us at info@stepone.life if you need further assistance. Regards, Rochell- 18 reviews
- 12 likes
If I was just reviewing the product it would be 5 stars, my husband loves them - but as with everything it’s more than just the product it’s also about the service that goes along with it.
I ordered 4 new pairs of trunks for my husband on 14/01/22 I placed the order and a few days later I saw the womens range and thought I’d like to give them a go, so I contacted customer service and asked if I could alter and add to the order, I was advised no it was already out for processing .. all good I accepted that.
So imagine my surprise when I rece...
Read moreived the below email on the 25/01/22 - 7 days later Hi Vivienne, Good day! Unfortunately, there were some unexpected errors on our part like including more products in our inventory than what we could actually sell. We're really sorry that we were not able to include Trunk L / Vacay Camo in the shipment due to the unavailability of stocks. Please let us know if we can -Hi Vivienne,
Thanks for writing us a review....
Read more On behalf of Step One, I want to extend my sincerest apologies for the negative experience that you had with our customer service agent. At Step One, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry. If you’re open to discussing this further, please reply to the email that we will send to you in the next few hours. Your satisfaction is important to us, and we would love the opportunity to make things right. Regards, ChayOnly Step One offers proper support to the male equipment Really good for exercise. It is a go-to pair when it comes to yoga. Only thing is material is sweaty in summer.
Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
my first pair of step one trunk short ,have fitted perfectly and feel comfortable,i wanted to see this before i bought another pair,which i,ve done,very good buy
Bought the one pair to try and see what the hype was about. They are just an expensive pair of boxer shorts. They are okay to wear but so are my other pairs that I pay a fiver for. They ride up through the day. Took nearly two weeks to arrive as well
Hi I Scott,
Thank you for sharing your experience with our product....
Read more We’re sorry for the delay, we had a shipping issue which caused massive delays during the BFCM sale. However, if it’s a normal period, the package is delivered within a few days only from the dispatch date. Re ride up issue, it’s usually solved by going one size up. We can send another pair or we can refund your payment under our first pair guarantee, just email us at info@stepone.life and we will sort it out for you. Regards, ChayHi. Thanks for your reply. For your notes I never ordered during a sale period. I’ve emailed the email address above for a refund. Thank you.
I have had mine for over 12 months,, i am happy with them..however there a a few small holes appearing at the back up near the waistband.. but not on every pair..but still very wearable...and i am still smiling>>>>>>>><<<<<<<<..:):):):):)
Hi Terry,
Thanks for writing us a review. We're glad that your Step Ones are making you smile. Re holey pairs, we offer a 30-Day First Pair Guarantee for either a size change or a refund and a One-Ye...
Read morear Manufacturer’s Warranty on all pairs. If you could fill out the form we’ll be able to resolve your issues: https://stepone.life/pages/warranty-first-pair-guaranteeThans for getting back Chay..i was thinking about some more..but for the price..i like em mate..but i payed $115 for 7 pairs..now i would have to pay $168..Pensioners gotta count their pennies Mate..o...
Read morence again thanks for getting back..>>>>>>>><<<<<<<<..Thanks, mate! If ever you need any assistance placing your order, just message us and we might have something for you. You can look for me. ;)
Cheers,
Chay
Questions & Answers
My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you
Hi Louise,
It looks like he's between sizes, so we recommend XL size in the longer style (Boxers+ fly). Here's the size guide for your reference https://stepone.life/pages/sizing-chart...
Read more Thanks, Step One SupportSorry a little late replying so I went elsewhere. Thank you though.
I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
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Details
Category | Underwear Shops & Brands |
---|---|
Mens / Womens Clothing | Mens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | None |
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Hi Gayle,
Thanks for posting a review....
Read more We appreciate your feedback and we'll make sure to pass it on to the team. We often release specials and discounts, especially to subscribers of our newsletter. Customer satisfaction is our top priority and we will use the feedback to make us better. Please feel free to reach out to us via email at info@stepone.life with any further comments, concerns, or suggestions you wish to share. Regards, Rochell