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I ordered xs (my usual size) but unfortunately, they were tighter than expected. I reached out to them and they sent a size s instead with no questions asked. The product is really well made and I would 100% recommend!
Even though I accidentally got the wrong size medium instead of large they were still comfortable and I got the right size next time
Comfy a little small like Asian size but I found them sweaty and look old after 2 washs. Found under armour better, they fit better dont sweat have fly and are mesh 2 for $30 sometimes on Web. No sweat in summer
Hi Shane,
Thanks for writing us a review. We're sorry they didn't work for you....
Read more We offer a 30-Day First Pair Guarantee for either a size change or a refund and a One-Year Manufacturer’s Warranty on all pairs. If you could fill out the form we’ll be able to resolve your issues: https://stepone.life/pages/warranty-first-pair-guarantee Thanks for giving us a go. Regards, ChayFirst time buying these & they're great, great fabric, lovely colour "Trippy" & super comfy, slightly smaller fitting than my usual brand but still a great fit, all with excellent customer service, what more could you want, treat yourself to a pair you won't be disappointed.
Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
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These shorts are everything that their high class branding suggests. Superb quality ultra comfortable with an amazing silky smooth finish. Value for money and recommend. Probably best to order a size up though.
- 2 reviews
I bought large, which is my normal size. Tried them on when they arrived and they felt fine. Then I washed and dried them (dryer) and tried them again. This time they felt a little tighter around the crutch. Do they shrink? I have ordered an XL pair and will try the same process before deciding which size is right for me.
Hi!
We only recommend line drying for them. We also have a First Pair Guarantee so if you'd like to try a XL send an email to info@stepone.life and we'll process it for you....
Read more Regards, MattThanks Matt. I live in an apartment so line drying is problematic. So are you suggesting they do shrink?
Hi,
Heat can break down dyes in the clothes and cause shrinkage. Bamboo is not as durable as cotton and is more delicate....
Read more Colors last longer and clothes retain their size and shape when washed with cold water. Please don't hesitate to email us at info@stepone.life If you need further assistance. Regards, RochellVery comfy. First pair (Men's XS) were too tight so Step One said keep them and then sent a free pair in the next size up, which is really great. Good communications and prompt service.
Excellent quality and excellent customer service. Will be shopping with Step One in the future.
Excellent quality, feel super soft, quick delivery, environmentally friendly packaging. Will definitely purchase again and recommend to friends. Excellent customer service.
He likes the feel of them but they are to small he is usually is a large but maybe needs the next size up
Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
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Maria was amazing, had an issue with sizing of a pair running smaller than others and Maria resolved everything promptly!
I've never been a fan of boxer briefs, but these trunks are great. Nice length and very comfortable. I did have to go up a size to get that comfort though. My normal size just seemed to tight for my liking.
Smooth to wear gives you a manly look makes you tackle stand out ...very sexy
Would definitely buy more as I love them .... wish I ordered more now but remember the sizes a little bit small than UK size in my opinion I'm a 41 to 44 waist..3xl would be better I think but the do fit nicely anyway
Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
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Too easy to order
Too easy to size (fit a little snug, went up a size for perfect fit on hips) XS to S
Too easy to wear.
Had great customer service after receiving a order that had one sizing error. The service was excellent, emails were responded promptly and always friendly.
To John the customer service looking after my order thank you again
- 2 reviews
- Men's Bamboo Trunk (Shorter)
- Verified
First impressions are good but just started wearing them.
I did place a second order 3 days after the first. I was a little disappointed that the price had dropped 40% due to blkfry sale. Happy to take the discount but not happy to pay the hirer price 3 days earlier.
Hey Wayne,
Thanks for taking the time to give us some feedback. We love hearing from our customers. We're sorry you made your purchases prior to our Black Friday Sale. You're welcome to return any u...
Read morenworn products that were purchased prior to the sale and re-purchase at the sale price. Please send us a message at info@stepone.life if you require any further assistance and we would love to help.Questions & Answers
My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you
Hi Louise,
It looks like he's between sizes, so we recommend XL size in the longer style (Boxers+ fly). Here's the size guide for your reference https://stepone.life/pages/sizing-chart...
Read more Thanks, Step One SupportSorry a little late replying so I went elsewhere. Thank you though.
I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
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Details
Category | Underwear Shops & Brands |
---|---|
Mens / Womens Clothing | Mens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | None |
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Hi Chris,
Thanks for the review. We understand that buying anything online can be hard with sizing ... so not sure if you’ve read, but we have a full 30-day First Pair Guarantee (FPG) for you. If you...
Read more'd like to swap for a different size, let us know and we'll send you out a different size or style. If that still doesn't work, you'll get a full refund on that first pair. Please get in touch here so we can sort it out for you! https://stepone.life/pages/claim-fpg