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Step One Bamboo Trunk (Shorter)

Step One Bamboo Trunk (Shorter)

4.7 from 3,499 reviews · View Statistics
Listing monitored by Step One

Reviews

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Amazing all round

published

Amazing customer service and super responsive. The underwear itself we can't fault. Quality is definitely worth it. You should make some for women!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Robert
Robert
  • 2 reviews

Good product bad customer service

published
Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Step One
Chay A.Step One
Josh
JoshSydney, NSW

Great undies, even better customer service!

published

Finally bit the bullet and bought some Step Ones…
Fast shipping, super comfy undies.

Unfortunately one pair had a small hole in them on opening. I emailed the customer service team over the weekend, and within 12 hours a replacement order had been placed.

You really can’t fault their customer service.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Corey
CoreyCentral Queensland, QLD

Fantastic service and product

published

Had a small issue with a order we got the wrong size john was fantastic helped us get it all sorted and the quality of the product is amazing who new underwear was so good

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
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Danny
DannySouth East Queensland, QLD

Great customer service from Mark

published

I ordered the wrong size but was able to return unopened packet and swapped with no dramas.
Will Order more & recommend to mate.
Cheers

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised

GREAT customer service and a great product

published

First saw an ad for these on Facebook and ordered a size large. When they arrived they looked like a small medium. Emailed customer service and ordered a 2XL and they fit brilliantly. No more sweaty parts and that really a heat rash!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised

Great service

published

Hey I wanted to leave a review about this company’s impeccable service. The size was too small but Matt made it very easy to change them to a larger size. I didn’t even need to send back the original pair. They posted them straight away after great email communication. Also very happy with the comfort and quality of these jocks!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised

Fantastic quality and quick delivery

published

Good customer service , very quick to reply to any inquiries , very happy with the trunks and love the colours too

Product Quality
5/5
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
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The reviewer stated that an incentive was offered for this review

Frances
Frances North-West & West coast, TAS

Excellent customer service from Step One

published

I ordered 4 pairs of boxer trunks for my tradie husband. The quality is excellent but unfortunately I got the size wrong. I contacted Step One customer service who resolved the issue in speed time, I sent back the 3 unopened pairs & within minutes of doing that received a confirmation email with my replacement pairs already dispatched!!! I would highly recommend Step One for quality & customer service.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
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great

published

they are best under were i ever got and i am 76 ***** will beying more great site very helpfull easy to find store great range of products very happy with the quality

Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Shane.c
Shane.c Perth, WA

Excellent product- even better customer service !

published

Product was so good I had to buy more! Size I picked was a little tight, but exchanged no problem.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised

Great product

published

I have ordered a number of these and they are great...worth the price. Customer service is brilliant too. Highly recommended

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Underwear Shops & Brands

Find out how Step One Bamboo Trunk (Shorter) compares to other Underwear Shops & Brands

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What a find! Fantastic product.

published

Bought for a difficult to please husband who can find nothing to complain about, in fact he even asked for more for Christmas! Website easy to use and helpful to find the right product with a good choice of style and colour. Customer service was absolutely excellent when I inadvertantly bought the wrong size. Recommend highly.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised

Amazing customer service

published

What can I say, this company’s customer service is phenomenal. I ordered a pair for my husband for Christmas to try the brand in his usual size, however he found them to be too small. I contacted customer service at 11.40pm on Christmas Day night, never expecting to get a response for days. My query was answered immediately and resolved in a matter of minutes. I am truly blown away! Absolutely brilliant

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised

Over-extending myself

published
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Page 1 of 2
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Questions & Answers

Reg C
Reg Casked
Bamboo Trunk (Shorter)

Why is it that we who buy trunks don’t get the option of a fly like the boxer boys do, we have to either undo our jeans or mess about trying to pull the side up to have a pee

No answers
Mickler
Micklerasked
Bamboo Trunk (Shorter)

Can you use the toilet without taking off your trousers

1 answer
Step One
Jodie C.Step One

Hey Mickler,

Thanks for getting in touch! Our Boxer Brief+Fly range can sort you out - https://stepone.life/products/boxer-brief-fly-lec?variant=39385296797768

Regards,
Jodie

Jacqueline J.
Jacqueline J.asked
Bamboo Trunk (Shorter)

do you do the camouflage in the shorter trunks?

1 answer
Step One
Chay A.Step One

Yes, we do! But some of the sizes are sold out. Here's the link to our page: https://stepone.life/pages/underwear

See all Step One Bamboo Trunk (Shorter) questions

Get an answer from our members and Step One representatives

Step One Bamboo Trunk (Shorter)

Details

Compare both Step One Bamboo Underwear
CategoryUnderwear Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Compare both Step One Bamboo Underwear
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