Beware : Not the right size
Sizes are wrong. For Australians anyway. Maybe for skinny nation of Chinese people it would be correct. Buy large if you are medium, and medium if you are small. So on and so forth. Also it can ride up and you'll have to keep pulling it down.
The claim is that these undies don't ride up your legs, but unfortunately they do on me.
Due to this, I can't say that they're more comfortable than my other, much cheaper underwear. To be fair, they are very well made and the material is nice and soft.
I'm unlikely to purchase any more.
Good product bad customer service
The product is very soft but I think the sizing is not quite correct very close. But more importantly the replacement part of their product is not very easy.No worries, you are covered under our First Pair Agreement, however, I can give you two options at this point:
Option 1: Send a single replacement - please confirm the style, colour, and size
Option 2: A 25% off total basket code - no expiry
The code is valid for 1-time use, regardless of quantity, so if you do go with it, use it wisely :)
Please let me know which option you'd prefer.
Had to come back and buy more as the first pair were too small, hoping upping size will be better
Not for me
while i was excited with the Hype about these underwear sadly for me they do not live up to it.
i have 2 of the trunk shorter leg length ones and they are still way too long coming to my knees, i don't like my underwear to be longer than my shorts. the back also keeps pulling down and not staying above my butt crack making them feel awkward to wear.
the material is great and pouch fit is ok.
just not for me with length and waistband issues.
- Bamboo Trunk (Shorter)
Elastic is too tight for the size. Good if you like "muffin tops".
Ever noticed you can't see the waistband on models in the advertising?? It's because the elastic is too tight. I've had a pair of these in large for a while now (over the 30 day limit). I have a 36" waist and a large is waist size 36-38". I'm 6'2 and have a BMI of 24. I'm not overweight yet the size of the large trunks has very tight elastic that pulls in around your waist and accentuates any body fat to give that "muffin top" effect. I like to wear fitted clothing and so wearing these boxers makes that noticeable. I wear C.K. trunks in a size ...medium and they're nowhere near as tight! The Step Ones are however much more comfortable and much better made than the C.K. ones. They're just too tight around the waist. If I go a size up it's for a 40-42" waist and I do not have that.
Good but not great
They are comfortable, but i found them slightly too tight. Will not persuade me to move my custom from Sepratec or even M&S.
My son loves these as they’re very comfy, but they don’t last long which is a shame. Most of his now have holes in them.
My son LOVES these.They’re super comfy.I got a few in Dec ‘20 & now they have holes in them.They don’t last.
Not quite what I was expecting
Not as satisfied as I thought after reading all the reviews. Trunks material comfortable. Waist band to hard and uncomfortable
Marketing is Misleading
These perform fine for the price, but their marketing is misleading. In my experience they do ride, you do get sweaty and they do cause some discomfort. The stitching around the “men’s area” is particularly uncomfortable when lounging. Additionally, the fabric they use is quite thin. The pros are that they look nice and are better than a lot of cheap underwear. But, if you’re looking for great underwear, look elsewhere. I bought 14 pairs in November and have been wearing them everyday since.
They are okay
There ok they ride up a bit but not as bad as normal boxes a little tight for the size it suggested maybe get next size up but okay otherwise
- Bamboo Trunk (Shorter)
Waistband is very, very uncomfortable.
I’m a big fan of the product. Thank you to StepOne replacing my first pair, exchanging from ‘medium’ to ‘large’.
I have my waist measurements correct. I have 5 pairs now at “large”, but the waistband on this underwear is extremely tight, continually folds & is uncomfortable. The waistband is like a resistance band at the gym - it’s ridiculously constrictive, not anything remotely comfortable around the waist.
They do ride up, but not a great deal. That’s to be expected, I guess. The material and colours/ appearance is terrific.
I am disappointed as I’ve tried two size options now, have 5 pairs but still not satisfied. I’d love to keep buying these, but I can’t because of the sizing complexities & waistband issues.
Size is all wrong
Ordered by measuring waist on husband and son and used size chart. Trunks are too small, for husband and son. So looks like son will get to keep dads new trunks and will have to order L for hubby (who is slight in size). Annoying. Please suggest buyers go up a size Step Up!!
Unlikely to buy any more. Three times the price of my normal trunks but no better.
The site and ordering was simple. The size guide was inaccurate for me and I should have ordered at least one size larger. I can see their potential but being undersize left me less than impressed. The fabric is very soft and you hardly know you’re wearing them.
Issues with the waist band being too tight and doubling over
A family member purchased a pair for me due to the slick advertising. While the product was very comfortable, breathable etc I have found that the garment isn't (for me) really true to sizing. The elastic waist band tends to double over and not sit well. Annoying. Anyway, Step One seems to have great customer service and the ability to exchange or refund.
Questions & Answers
Why is it that we who buy trunks don’t get the option of a fly like the boxer boys do, we have to either undo our jeans or mess about trying to pull the side up to have a pee
Can you use the toilet without taking off your trousers
Thanks for getting in touch! Our Boxer Brief+Fly range can sort you out - https://stepone.life/products/boxer-brief-fly-lec?variant=39385296797768
Get an answer from our members and Step One representatives
|Category||Underwear Shops & Brands|
|Mens / Womens Clothing||Mens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||None|
Other Underwear Shops & Brands
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.