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Comfy a little small like Asian size but I found them sweaty and look old after 2 washs. Found under armour better, they fit better dont sweat have fly and are mesh 2 for $30 sometimes on Web. No sweat in summer
- 3 reviews
- 1 like
The sizing it’s a bit wrong. Oredered XL which is my correct size with my older Reebok and Tradies undies however these felt tight especially with the waist band. Feels like your wearing wet undies all day as well. Apart from that they are ok
Hi Stones1969,
Thanks for the review. We understand that buying anything online can be hard with sizing ... so not sure if you’ve read, but we have a full 30-day First Pair Guarantee (FPG) for you. I...
Read moref you'd like to swap for a different size, let us know and we'll send you out a different size or style. If that still doesn't work, you'll get a full refund on that first pair. Please get in touch here so we can sort it out for you! https://stepone.life/pages/claim-fpgAll good. Thanks
Having bought a fair few of these now i am now finding the sizes are varying even though ive bought same size all the time it seems the elastic waist band has changed. Still trying to get replacement ones after numerous email and pictures without success at the moment.
Hi John,
This is definitely not what we want to hear at all, sounds like a bad apple out of the bunch. We’ll immediately replace these for you, please email us with the Subject Line: Product Review - Size Issue, and we will solve the issue today....
Read more Sorry for the inconvenience. Kind regards, ChayI have sent them a email with size requirement and style but as per normal customer service is appalling don’t even reply
Hi John,
Sorry for the negative experience. If you could send us a message again at info@stepone.life with a subject line Product Review: Various Size we will sort it out for you....
Read more Apologies for the inconvenience this has caused you. Kind regards, Chay- 6 reviews
Sizes are wrong. For Australians anyway. Maybe for skinny nation of Chinese people it would be correct. Buy large if you are medium, and medium if you are small. So on and so forth. Also it can ride up and you'll have to keep pulling it down.
Hey Abraham, thanks for taking the time and effort out to write us this review. We're so sorry to hear you’re feeling let down by your Step Ones! The ride-up is likely being caused by a sizing issue....
Read more We offer a 30-Day First Pair Guarantee to make sure you get the right size! If you could fill out the form we’ll be able to resolve your issues: https://stepone.life/pages/warranty-first-pair-guarantee You can also check out our size guide to assist in getting the right fit: https://stepone.life/pages/sizing-chartFind out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
The claim is that these undies don't ride up your legs, but unfortunately they do on me.
Due to this, I can't say that they're more comfortable than my other, much cheaper underwear. To be fair, they are very well made and the material is nice and soft.
I'm unlikely to purchase any more.
Hi Tim,
Thanks for the feedback. The ride-up problem can be solved by going one size up. We can send a replacement pair or refund one pair under our first pair guarantee....
Read more Please follow this link and we will sort it out for you -https://stepone.life/pages/warranty-first-pair-guarantee Regards, ChayHad to come back and buy more as the first pair were too small, hoping upping size will be better
Hey Leigh,
Thanks for the feedback...
Read more Let us know if the new ones don't fit well. We can send one pair under our First Pair Guarantee. You can also talk to us by email our CS team at info@stepone.life. :) Cheers, ChayNo chafing - wrong!
No rolling up - wrong!
No more adjusting-wrong!
Only good thing about it is the quality of the material. Such a disappointment
Hey mate, so sorry to hear you are feeling let down by your Step Ones! We offer a 30-Day First Pair Guarantee for either a size change or a refund and a one-year manufacturer warranty on all pairs. If...
Read more you could fill out the form we’ll be able to resolve your issues: https://stepone.life/pages/warranty-first-pair-guaranteeFirst pair guarantee doesn't help when you buy 7 does it ?
They dont sell the nice bright colors in medium you can only get if your XXXL or XXS bit unfair have checked multi times
Only these are the medium colors but your advertisements show different colors but u can purchase theses ones have checked over 6months no change cannot get nice bright colurs in medium
Hi Katie, we have a core range of 7 colours which are available for sale at all times in all sizes. The other colours included are limited edition colours, which sell out very fast (usually within a w...
Read moreeek of the drop) as they're super special Step Ones - our customers who have subscribed to our mailing list always get notified the minute they're released.Yes i know they are limited editions and i have gone online when they have 'dropped' everytime they dont come in medium i have checked so many times in the past year and theres is none of themin limi...
Read moreted edition in medium i have had a few other people tell me the same thing u advertise what u dont have kind regards....The reviewer stated that an incentive was offered for this review
while i was excited with the Hype about these underwear sadly for me they do not live up to it.
i have 2 of the trunk shorter leg length ones and they are still way too long coming to my knees, i don't like my underwear to be longer than my shorts. the back also keeps pulling down and not staying above my butt crack making them feel awkward to wear.
the material is great and pouch fit is ok.
just not for me with length and waistband issues.
Hey Tyrone,
Thanks for the review....
Read more We're sorry they didn't work for you. Not sure if you've heard, but we offer a First Pair Guarantee. It means that you can try a pair and if for whatever reason you didn't like them, we can refund or replace them with another size. You can claim it by filling out this form - https://stepone.life/pages/claim-fpg Regards, ChayFind out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
The short legs sizes isn't correct.
A large in Short isn't a large in long leg.
I bought both and not even close.
Waist elastic is already stretched out and degrading already and so are the legs.
$61 a lot of money,could have bought 2 years worth for what I paid for these.
Hey there, we're so sorry to hear about this experience. In regards to sizing, we actually have a size chart on our website that indicates the recommended size for each waist length. You can have a lo...
Read moreok here: https://stepone.life/pages/sizing-chart :) Please keep in mind as well that we offer a 30 Day Guarantee on your first pair for either a refund or size change & also a One Year Manufacturers Warranty on all pairs.A large is a large in short and long leg. Just Quality is rubbish.
- 3 reviews
- 2 likes
Ordered large as that's my normal size but found them to tight around waist
Extra large would have been better for me
Hey Jeff, we understand that buying anything online can be hard with sizing so not sure if you’ve read, but we have a full 30-day First Pair Guarantee (FPG) - love them, or they're free. If you'd like...
Read more to swap for a different size, that’s also covered under our FPG so just let us know and we'll send you out a different size or style. If that still doesn't work, you'll get a full refund on your first pair. Please get in touch here so we can sort it out for you: https://stepone.life/pages/claim-fpgHi, thanks I would like to try a different size with the same style I had bought. I purchased the black trunk but would like the extra large size this time
Hi again Jeff, you'll need to fill out the form through the website.
- Men's Bamboo Trunk (Shorter)
- Verified
Elastic is too tight for the size. Good if you like "muffin tops".
Ever noticed you can't see the waistband on models in the advertising?? It's because the elastic is too tight. I've had a pair of these in large for a while now (over the 30 day limit). I have a 36" waist and a large is waist size 36-38". I'm 6'2 and have a BMI of 24. I'm not overweight yet the size of the large trunks has very tight elastic that pulls in around your waist and accentuates any body fat to give that "muffin top" effect. I like to wear fitted clothing and so wearing these boxers makes that noticeable. I wear C.K. trunks in a size ...
Read moremedium and they're nowhere near as tight! The Step Ones are however much more comfortable and much better made than the C.K. ones. They're just too tight around the waist. If I go a size up it's for a 40-42" waist and I do not have that.Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
Know better, choose better.
They are comfortable, but i found them slightly too tight. Will not persuade me to move my custom from Sepratec or even M&S.
Hey Steve!
If you're finding the current pair you have too tight, we'll be happy to send you out a pair in a better size for you :) This kind of issue is covered under our First Pair Guarantee so just...
Hi, Thank you for getting back. No need for second pair, I am sure that most will find them comfortable.
My son loves these as they’re very comfy, but they don’t last long which is a shame. Most of his now have holes in them.
My son LOVES these.They’re super comfy.I got a few in Dec ‘20 & now they have holes in them.They don’t last.
Hey Daniela,
Sorry to hear this. The bamboo materials are more delicate than cotton. There could be several factors for the holes. Wear and tear, washing and drying conditions could be a few. Please ...
Read morefill out this form and our CS team will check them - https://stepone.life/pages/warranty-first-pair-guaranteeThank you for sharing the link. I will get this done. Many thanks Chay
Not as satisfied as I thought after reading all the reviews. Trunks material comfortable. Waist band to hard and uncomfortable
Questions & Answers
My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you
Hi Louise,
It looks like he's between sizes, so we recommend XL size in the longer style (Boxers+ fly). Here's the size guide for your reference https://stepone.life/pages/sizing-chart...
Read more Thanks, Step One SupportSorry a little late replying so I went elsewhere. Thank you though.
I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
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Details
Category | Underwear Shops & Brands |
---|---|
Mens / Womens Clothing | Mens |
Labels Sold | Own Label |
Buy Now, Pay Later Options | None |
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Hi Shane,
Thanks for writing us a review. We're sorry they didn't work for you....
Read more We offer a 30-Day First Pair Guarantee for either a size change or a refund and a One-Year Manufacturer’s Warranty on all pairs. If you could fill out the form we’ll be able to resolve your issues: https://stepone.life/pages/warranty-first-pair-guarantee Thanks for giving us a go. Regards, Chay