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Step One Bamboo Men's Trunk (Shorter)

Step One Bamboo Men's Trunk (Shorter)

4.7 from 3,937 reviews · View Statistics
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Blake
BlakeHunter Region, NSW

Horrible product now

published

Step ones used to be the best and all I wear, but the pairs I’ve bought in the last year have been horrible quality and sizing and not worth even half the price they’re asking frnthem

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Step One
Matt S.Step OneSend a private message
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Simon R
Simon RNortheast, VIC
  • 3 reviews
  • 1 like

Sizes Run Small

published

Sizing chart incorrect, took 18 days to arrive, sent one of the two pair back postage $12.55. Seriously do not bother.

Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Step One
Chay A.Step OneSend a private message
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Shipping is horrible, sizing doesn't make sense,

published

Never again!!!
I received the product one month later, I never experienced such thing with online purchases.
Sizing is wrong, supper tight according to their chart.

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Step One
Chay A.Step OneSend a private message
Dusan M.
Dusan M.

I guess, i can try larger size
Same style just next size up

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Markos
MarkosSydney
  • 2 reviews
  • 2 likes

Shocking customer service

published

Absolutely shocking customer service. They are more concerned about sending daily emails trying to get you to buy product, than replying on issues. I have bought twice. First time two pairs tore in the first week. Second time they sent 3 of the wrong size. I wrote to them and they refuse to reply. Do not buy

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Step One
Jodie C.Step OneSend a private message
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First purchase

published

Had to come back and buy more as the first pair were too small, hoping upping size will be better

Product Quality
3/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Step One
Chay A.Step OneSend a private message
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It is easy to use the site to see what size and type you are after they do have a good range of stuff on there web to

published

Very poor quality and was very small and did rid up my legs did not stop the shaving either i did say that I will never buy them again sorry

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Step One
Chay A.Step OneSend a private message
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Superb customer service

published

These run on the small size but that wasn't a problem As the customer service team were superb quickly resolving - easiest company ever to talk to no but from - product as good as the service

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
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Todd
ToddPerth, WA

Payment site doesn't work

published

Tried to pay for trunks and step one payment site wouldn't except debit card payment, and after 10 emails back and forward the issue still hasn't be resolved, so not buy or trying step one ever again!!!!

Product Quality
1/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
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Riding up and totally uncomfortable

published

I ordered my 1st pair of theses this week they arrived promptly and I couldn’t wait to try them. Wow what a disappointment they ride up 10 worse than any underwear I have ever owned I was constantly pulling them down and trying to get them in a position of comfort in the end I had to take them off in the back of my van at work and go commando for the rest of my shift. Sorry to write a review like this but it is the truth. I would be up for trying a different pair but i sized the ones I bought with the recommendations on your web site. I would do the mine back thing but auto fill used my old email address when ordering.

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Step One
Chay A.Step OneSend a private message
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Elite Moves
Elite MovesSydney, NSW
  • 2 reviews

XL though im a 36 inch waist and these are too tight

published

Great quality though far too small
Was going to buy 2xl though on add thesw guys are 150kg im 100kg lean fit and hard
So i went with xl
Big mistake too small

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Step One
Greg T.Step OneSend a private message
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these are perfect I can't live without it

published

I'm seven years old and I'm your youngest customer. I like your website and my mum brought these for me. They are so comfortable and are the best underwear I've ever worn.
Charlie Holley

Product Quality
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
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leaney
leaneySouthern and Hills, SA
  • 2 reviews
  • 2 likes

Unlikely to buy any more. Three times the price of my normal trunks but no better.

published

The site and ordering was simple. The size guide was inaccurate for me and I should have ordered at least one size larger. I can see their potential but being undersize left me less than impressed. The fabric is very soft and you hardly know you’re wearing them.

Product Quality
4/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
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Underwear Shops & Brands

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joe k
joe kGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 2 likes

Be Careful Big People

published

I am a big person and my waist size is 120cm. According to the size chart i am at the upper end of the 2X. The underware feels good,however because when big people sit down the stomach expands.and the waistband works as a tourniquet and is extremely tight. I sent an e-mail to the company asking them if they had a 3X trunk. I also sent an e mail explaining the problem for big people and that I felt that the waistband did not expand enough.
This was more than a week ago and no reply from the company.So much for the satisfaction policy?

Product Quality
2/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
Step One
Greg T.Step OneSend a private message
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Questions & Answers

Louise
Louiseasked
Men's Bamboo Trunk (Shorter)

My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you

2 answers
Step One
Chay A.Step OneSend a private message
Louise
Louise

Sorry a little late replying so I went elsewhere. Thank you though.

GillianB
GillianBasked
Men's Bamboo Trunk (Shorter)

I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.

1 answer
Neb-Maat-Re
Neb-Maat-Re

This is a 3rd party review site. You should try contacting Step Ones directly through their web site.

David G.
David G.asked
Men's Bamboo Trunk (Shorter)

Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?

1 answer
Neb-Maat-Re
Neb-Maat-Re

This is a 3rd party review site. You should try contacting Step Ones directly through their web site.

See all Step One Bamboo Men's Trunk (Shorter) questions

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Step One Bamboo Men's Trunk (Shorter)

Details

Compare all 4 Step One Bamboo Underwear
CategoryUnderwear Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Compare all 4 Step One Bamboo Underwear
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