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Step One Bamboo Trunk (Shorter)

Step One Bamboo Trunk (Shorter)

4.7 from 3,512 reviews · View Statistics
Listing monitored by Step One

Reviews

3.2
6 reviews
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Got wrong size and color and wouldnt exchange. Product was not used however they were not interested in fixing issue.

published

Not satisfied. Seems easy to find several colors however product runs really small so keep this in mind. Never got to try the product.

Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance Not as advertised
Step One
Chay A.Step One

GREAT customer service and a great product

published

First saw an ad for these on Facebook and ordered a size large. When they arrived they looked like a small medium. Emailed customer service and ordered a 2XL and they fit brilliantly. No more sweaty parts and that really a heat rash!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised

Amazing customer service

published

What can I say, this company’s customer service is phenomenal. I ordered a pair for my husband for Christmas to try the brand in his usual size, however he found them to be too small. I contacted customer service at 11.40pm on Christmas Day night, never expecting to get a response for days. My query was answered immediately and resolved in a matter of minutes. I am truly blown away! Absolutely brilliant

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
M.S.
M.S.Sydney, NSW
  • 4 reviews
  • 3 likes

Waistband is very, very uncomfortable.

published

I’m a big fan of the product. Thank you to StepOne replacing my first pair, exchanging from ‘medium’ to ‘large’.

I have my waist measurements correct. I have 5 pairs now at “large”, but the waistband on this underwear is extremely tight, continually folds & is uncomfortable. The waistband is like a resistance band at the gym - it’s ridiculously constrictive, not anything remotely comfortable around the waist.

They do ride up, but not a great deal. That’s to be expected, I guess. The material and colours/ appearance is terrific.

I am disappointed as I’ve tried two size options now, have 5 pairs but still not satisfied. I’d love to keep buying these, but I can’t because of the sizing complexities & waistband issues.

Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Step One
Greg T.Step One
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Poor sizing

published

Ordered an initial pair (trunk shorter) size was posted as large,when arrived I could hardly get them on, was small/medium at best,e mailed to complain heard back nothing,good at one liners poor customer service.

Incentivised Review No
Return Claim MadeYes
Sizing Very small
Product Appearance As advertised
Step One
Greg T.Step One
See all Step One Bamboo Underwear reviews

Questions & Answers

GillianB
GillianBasked
Bamboo Trunk (Shorter)

I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.

No answers
David G.
David G.asked
Bamboo Trunk (Shorter)

Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?

No answers
Gill
Gillasked
Bamboo Trunk (Shorter)

Do you do 3xl in shorter?

No answers
See all Step One Bamboo Trunk (Shorter) questions

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Step One Bamboo Trunk (Shorter)

Details

Compare both Step One Bamboo Underwear
CategoryUnderwear Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Compare both Step One Bamboo Underwear
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