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Had to come back and buy more as the first pair were too small, hoping upping size will be better
These run on the small size but that wasn't a problem As the customer service team were superb quickly resolving - easiest company ever to talk to no but from - product as good as the service
The short legs sizes isn't correct.
A large in Short isn't a large in long leg.
I bought both and not even close.
Waist elastic is already stretched out and degrading already and so are the legs.
$61 a lot of money,could have bought 2 years worth for what I paid for these.
Hey there, we're so sorry to hear about this experience. In regards to sizing, we actually have a size chart on our website that indicates the recommended size for each waist length. You can have a lo...
Read moreok here: https://stepone.life/pages/sizing-chart :) Please keep in mind as well that we offer a 30 Day Guarantee on your first pair for either a refund or size change & also a One Year Manufacturers Warranty on all pairs.
A large is a large in short and long leg. Just Quality is rubbish.
Ordered my normal size and these are small? Tried them walking and normal wearing but they rode up and were so uncomfortable.
Hey Daz,
Sorry to hear that they weren’t a perfect fit. This is why we offer a First Pair Guarantee so if your first size isn’t right we can send you an alternative size to try for free or you can req...
Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands
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I'm seven years old and I'm your youngest customer. I like your website and my mum brought these for me. They are so comfortable and are the best underwear I've ever worn.
Charlie Holley
- 2 reviews
- 2 likes
Unlikely to buy any more. Three times the price of my normal trunks but no better.
The site and ordering was simple. The size guide was inaccurate for me and I should have ordered at least one size larger. I can see their potential but being undersize left me less than impressed. The fabric is very soft and you hardly know you’re wearing them.
Questions & Answers
My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you
Hi Louise,
It looks like he's between sizes, so we recommend XL size in the longer style (Boxers+ fly). Here's the size guide for your reference https://stepone.life/pages/sizing-chart...
Read more Thanks, Step One Support
Sorry a little late replying so I went elsewhere. Thank you though.
I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?
This is a 3rd party review site. You should try contacting Step Ones directly through their web site.
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Details
| Category | Underwear Shops & Brands |
|---|---|
| Mens / Womens Clothing | Mens |
| Labels Sold | Own Label |
| Buy Now, Pay Later Options | None |
Extra Information
Step One Bamboo Men's Trunk (Shorter) is a ProductReview.com.au Awards Winner for 2021
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Hey Leigh,
Thanks for the feedback...
Read more Let us know if the new ones don't fit well. We can send one pair under our First Pair Guarantee. You can also talk to us by email our CS team at info@stepone.life. :) Cheers, Chay