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Step One Bamboo Trunk (Shorter)

Step One Bamboo Trunk (Shorter)

4.7 from 1,799 reviews · View Statistics

Reviews

3.1

9 reviews
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Brian H.

Brian H.Sydney, NSW

Refund was easy

published

They didnt fit i recommend going up a size. The refund was easy just replied to the email and it was done

Incentivised ReviewNo
Return Claim MadeYes
SizingVery small

these are perfect I can't live without it

published

I'm seven years old and I'm your youngest customer. I like your website and my mum brought these for me. They are so comfortable and are the best underwear I've ever worn.
Charlie Holley

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingVery small
Product AppearanceAs advertised

No Support, Post takes too long, wrapping in a black garbage bag kind of look,

published

Fact one: takes a very long time to receive them, Fact 2: international sizes : XXL is in fact a medium size not a XXL size as in Australia, as example: China Made international Sizes: didn't return and pay more money, gave them to my 14 year old.

Product Quality
Incentivised ReviewNo
SizingVery small
Product AppearanceNot as advertised
2 comments
Ralph
Ralph

I Don't need to be contacted, once is enough not to shop with that business again,

Step One
Taliah B.Step One
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Shane burgess

Shane burgess Greater Melbourne (Outer), VIC

Perfect

published

Best underwear ever. No chaffing, comfortable. No roll up,
Pricing is a bit expensive. But still worth the purchase. No regrets, looking forward to buying more very addictive. Love the colour range.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingVery large
Product AppearanceAs advertised
M.S.

M.S.Sydney, NSW

  • 4 reviews
  • 3 likes

Waistband is very, very uncomfortable.

published

I’m a big fan of the product. Thank you to StepOne replacing my first pair, exchanging from ‘medium’ to ‘large’.

I have my waist measurements correct. I have 5 pairs now at “large”, but the waistband on this underwear is extremely tight, continually folds & is uncomfortable. The waistband is like a resistance band at the gym - it’s ridiculously constrictive, not anything remotely comfortable around the waist.

They do ride up, but not a great deal. That’s to be expected, I guess. The material and colours/ appearance is terrific.

I am disappointed as I’ve tried two size options now, have 5 pairs but still not satisfied. I’d love to keep buying these, but I can’t because of the sizing complexities & waistband issues.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Product AppearanceAs advertised
1 comment
Step One
Greg T.Step One

Poor sizing

published

Ordered an initial pair (trunk shorter) size was posted as large,when arrived I could hardly get them on, was small/medium at best,e mailed to complain heard back nothing,good at one liners poor customer service.

Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
Product AppearanceAs advertised
1 comment
Step One
Greg T.Step One
leaney

leaneySouthern and Hills, SA

  • 2 reviews
  • 1 like

Unlikely to buy any more. Three times the price of my normal trunks but no better.

published

The site and ordering was simple. The size guide was inaccurate for me and I should have ordered at least one size larger. I can see their potential but being undersize left me less than impressed. The fabric is very soft and you hardly know you’re wearing them.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingVery small
Product AppearanceAs advertised
Greg

GregPerth, WA

  • 2 reviews

great product bad service if you return

published

I brought 1 pair to try great fit very comfy
brought 5 more size was wrong xxxx small requied 2xl sent back to nsw as they said for replacement
0n 7 /2 /2020 now 27/2/2020 nothing heard from any one trying to contact ut its just a logistic company
Bad form i think $125.00 might be gone please help

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
SizingVery small
2 comments
Step One
Greg T.Step One

Sorry Greg. Please email us your order number to info@stepone.life and we'll sort it out.
Thanks Greg

Greg
Greg

thank you looking at my order a getting back to me
i do like the product looking forward to my order

joe k

joe kGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Be Careful Big People

published

I am a big person and my waist size is 120cm. According to the size chart i am at the upper end of the 2X. The underware feels good,however because when big people sit down the stomach expands.and the waistband works as a tourniquet and is extremely tight. I sent an e-mail to the company asking them if they had a 3X trunk. I also sent an e mail explaining the problem for big people and that I felt that the waistband did not expand enough.
This was more than a week ago and no reply from the company.So much for the satisfaction policy?

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingVery small
Product AppearanceNot as advertised
1 comment
Step One
Greg T.Step One
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Questions & Answers

William W.

William W.asked

Bamboo Trunk (Shorter)

Delivery time to the UK how long did it take

No answers
Diane J.

Diane J.asked

Bamboo Trunk (Shorter)

Why carnt you buy one pair as it is saying 4 pairs to 15 pair s

1 answer
Neb-Maat-Re
Neb-Maat-Re

You can buy just one. That's just the price range for up to 4 pairs.

Graeme

Graemeasked

Bamboo Trunk (Shorter)

Do you make one with a pee hole?

No answers

Get an answer from our members and Step One representatives

Details

Compare all 2 Step One Bamboo Underwear
CategoryUnderwear Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Compare all 2 Step One Bamboo Underwear

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