Reviewer Photos & Videos
Amazing customer service!
I ordered the wrong size for my partner, and when asking for an exchange I spoke with Jordy who was super helpful! My exchange resulted in me keeping the pair I'd opened, and my full order replaced with the correct sizing. Never exchanged a product because I always thought it would be too much hassle but this was too easy! thanks again Jordy.
They are very comfortable to wear. but when you have to go to the toilet you have to get undressed to go for a wee so unfortunately I will not be buying any more.
These things are great!
I've had a skin problem in my groin for years which conventional medicine has failed to improve. After trying any number of different types of underwear, to no effect, the problem seems to have disappeared after I started using Step One. Thank you. Yes they are pricey, but they are also very comfortable.
Very comfortable underwear!
After many years of suffering with underwear that rides up and rubs, I thought I would give the trunks a go. I can honestly say that they are the most comfortable and supportive underpants that I have ever worn. The only down side is the price! I would still recommend them,
Most Comfortable Underwear I've had
Love them. Comfiest undies I've ever worn, fit like a glove, don't ride up, and you can barely tell you're wearing them. Good choice of colours, and although they are a bit pricy, I still highly recommend :)
customer service was nice enough to send me a size up as i needed a bigger size than usual. but stil these trunks have the tightest waistband and it always feels like im being suffocated and im not even large. my legs always feel sweaty and wet when wearing this i simply cannot wear them. the leg on the shorter trunk is so long that it is annoying. it should be way shorter. again customer service was great y sending me extra pairs but nope. cant wear them
Not Australian Made.
Good undies but- weasel words. “Designed in Australia”, Not made in Australia. Made in china. I was sucked in. My fault but such a pity not made in australia for the price.
Ordered a pair found excellent so hove ordered 4 more pairs cheers
Would recommend these to everyone they are so comfortable and fit like a glove and also like the choice of colures apart from the white not suited to that colour
Order two pairs a month ago very happy just ordered another four prs today they done what they said stopped the rubbing of which I do get severe rashes better than any medication
- Bamboo Trunk (Shorter)
- Verified customer
Not exactly a free pair guarantee!
I live up in the North West of WA where it can get extremely hot and humid, making sweating a normal thing. I bought these due to all the media hype to try them out and found they were no different to another brand I had been wearing for over 10 years at a cheaper price. If anything these rode up even more to make them even more uncomfortable. I then wanted to return them and they said to try a different style or size, to which there were mixed messages but in the end I wouldn't get the new pair to trial for free then. After cancelling the orde...r for the new trial set and returning the other pairs I bought (at my own cost as well), I have ended up with a "free" ($10 in postage is not free is it??) pair that I will not wear. Don't let the hype and the media drag you in, I find these to be an expensive option to something that is basically the same as I have been wearing for over 10 years.
Incredible Product & Customer Service
I bought my husband 7 pairs of the trunks to try out. He loves them! No more chaffe or legs that ride up. Previous jocks we have bought would lose the stretch of the cotton legs. 1 of our pairs got a hole in them - emailed customer service about it, to see if it's a common wear and tear issue. Was assured it isn't! Within an hour, they had emailed multiple times with me, and organised a replacement pair to be sent out to us, on a Sunday!! Cannot fault the product and especially can not fault customer service.
Decent but not what I was hoping for.
The good and the bad
-They look nice
-The material is quality
-They are breathable.
-They come in compostable packaging
-They do roll up extremely easily, always having to pull them down especially when doing physical activity or at work.
-They're slippery which credit where it's due feels good on the skin but boy you better hope your pants are TIGHT because
-Step One is very expensive! I thought it would be worth paying, but I just got underwear that I can only handle wearing from time to time....
Bought 4 pairs, need to buy some more. They are the most comfortable underwear I have ever worn. You certainly notice the difference. I would like them to be a bit cheaper though.
Fabulous! Husband loves them.
These totally live up to the hype! Husband loves them so much that we now have every colour. Awesome choice of colours rather than the std black, white, grey. Fast delivery and good customer service. Highly recommend.
Wonderful product, only have one complaint..
Very comfy and well made the colours are great too. I bought them mainly because of the environmental considerations, but the compostable packaging is negated by posting it in a plastic bag..
Good as gold!
Bought a pair as a test for my husband. I have bamboo underwear, and it is the best. So I thought he should try it. Received the boxers and had a "fashion parade". I have to say, my man, who is now 82, looks as good as the blokes advertising them on TV. But more importantly, he loves the comfort of them. We both had a win here, he looks great in them, and they are comfortable.
Partner absolutely loves these. Will definitely be ordering more. They are, exactly as described (: (Look really good on him)
Happiest customer ever. Postage was quick and packaging is biodegradable, which I like.
Partner Absolutely Loves Them!
My partner says there the best trunks he's ever worn, no ride ups, zero sweat and so soft. They have done what they said they will do. Also great sizing. Plus they look good on him. Going to buy him more
Not true to advertising. Uncomfortable.
Underwear advertising that they won’t ride up causing wedgies.personally I have never experienced so many in one day. Two stars because they are light and breathable at least, but uncomfortable.
Got the pair of step ones I brought for my boyfriend and he loves them says they fell great and so soft might have to get more great product .nice
Questions & Answers
What they like under leggings for running in?
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