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Step One Bamboo Men's Trunk (Shorter)

Step One Bamboo Men's Trunk (Shorter)

4.7 from 3,672 reviews · View Statistics
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Phenomenal

published

Amazing customer support, amazing products. they are a staple in my life. thank you step one for bringing this product to me

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Game changers

published

These are by far the best undies around. Unrivalled. And the customer service is second to none. I am now converted. Thrown every other pair I own out. Nothing competes.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Nancy Jeffs
Nancy JeffsSouth East Queensland, QLD

Complementing the customer service I received. Amazing.

published

Very happy with customer service I received. I had purchased wrong size within I week and 4 days had the right size in my possession. Thank you very much.

Incentivised Review No
Return Claim MadeYes
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Game changing underwear

published

Store is easy to use, I was in touch with one of the team members and they where very helpful and kind, I certainly will be a returning customer

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
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Jana
JanaSydney, NSW

Really comfortable and lightweight to wear all day

published

Really satisfied with the product. All day wear was really comfortable. Great response from the customer service team. Great wear!

Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Step One
Jodie C.Step One
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Cassie
CassieDarwin, NT

This company is awesome

published

My boyfriend is very impressed with the jocks but I ordered one size too small. They are hard to get on as they are too small but he could tell once they are on that they are really good quality. The customer service is awesome. They respond to emails so fast and sent replacements only 2 days after I posted the unopened package back. Having a good product is only half of it. The other half is customer service. This company has both covered. I don't normally write reviews but these guys deserve my time to say how great they are.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Brilliant product and customer service!

published
Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Step One
Jodie C.Step One
Similar opinion? Write a review on ProductReview.com.au!

Customer service

published

Had a complaint about an item
Customer services contacted
Gave me various options
But all now sorted and delighted
With attitude and attention to detail on my complaint

Excellent back up service
Well done

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Step One
Jodie C.Step One
Similar opinion? Write a review on ProductReview.com.au!

Most comfortable undies I’ve ever worn

published

Took a while to be able to return because it was hard to find a return address but after that it was all good and quick

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Underwear Shops & Brands

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Great Customer Service

published

Fantastic customer service! Speedy communication and faulty pair of trunks replaced. Great peace of mind dealing with professionals and a spot on product. Highly recommend!

Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Great comfortable underwear

published

comfortable underwear. accurate sizing, good order process and good customer service helping resolve my having ordered one pair in the wrong size.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Can’t believe the quality

published

Fantastic customer service, terrific product, swift response from the company about they’re first pair guarantee. Everything settled and a new pair send within 2 quick emails

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Underwear Shops & Brands

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Peter
PeterGreater Melbourne (Outer), VIC

Customer service excellence.

published

As a long time customer and having purchased numerous large size trunks, I encountered an issue regarding the size of a purchased pair that did not fit correctly. The customer service to resolve this issue was exceptional and very satisfying. I remain as a loyal customer and have purchased a pair since as I love the quality of the trunk products. A minor blip on the monitor but resolved in a most efficient manner. Well done Step One. Much appreciated. Regards: Peter.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Jay
JaySydney, NSW
  • 2 reviews

Great underwear and get customer service

published

Great range, feel great on, highly satisfied, easy to use website. customer service is fast, friendly and very helpful. Highly recommended

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Great product

published

This is my second purchase so happy with the product. Very comfortable, wash well and dry so much faster than the old ones. I did have a problem with stitching on one pair in the first order. I contacted by email had a quick response, sent photos and it was sorted with no problem. Can recommend this product.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 9
See all Step One Bamboo Men's Underwear reviews

Questions & Answers

Louise
Louiseasked
Bamboo Trunk (Shorter)

My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you

2 answers
Step One
Chay A.Step One

Hi Louise,

It looks like he's between sizes, so we recommend XL size in the longer style (Boxers+ fly). Here's the size guide for your reference https://stepone.life/pages/sizing-chart

Thanks,
Step One Support

Louise
Louise

Sorry a little late replying so I went elsewhere. Thank you though.

GillianB
GillianBasked
Bamboo Trunk (Shorter)

I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.

1 answer
Neb-Maat-Re
Neb-Maat-Re

This is a 3rd party review site. You should try contacting Step Ones directly through their web site.

David G.
David G.asked
Bamboo Trunk (Shorter)

Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?

1 answer
Neb-Maat-Re
Neb-Maat-Re

This is a 3rd party review site. You should try contacting Step Ones directly through their web site.

See all Step One Bamboo Men's Trunk (Shorter) questions

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Step One Bamboo Men's Trunk (Shorter)

Details

Compare both Step One Bamboo Men's Underwear
CategoryUnderwear Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Compare both Step One Bamboo Men's Underwear
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