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Step One Bamboo Men's Trunk (Shorter)

Step One Bamboo Men's Trunk (Shorter)

4.7 from 3,939 reviews · View Statistics
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Peter
PeterSouth East Queensland, QLD

Total 10 out 10

published

It was user friendly and I found it quite simple to use and order the items that I needed with fast delivery

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Outstanding customer service

published

Unfortunately these trunks weren’t for my body shape. But their first pair guarantee was quickly offered a replacement or a refund without my even asking. Great customer service

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
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Great fit! True to advertising!

published

Purchases some XL trunks and they feel great! No ride-up, no chaffing, and no static when worn. It is worth mentioning that their customer service via Facebook Messenger is great as well. Responded within the hour and was able to complete my replacement without hassle.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Great Customer Service

published

They fit well around the waist, but I found that the pouch elastic was a bit loose unless I tucked it under and pulled the trunks up higher than where waistbands naturally want to sit on me. When it works, it works really well, though. The bottom part of the pouch elastic sits behind your nuts and you can crouch as low as you want and they'll still stay in place. Hoping that the size down is a better fit for me.

Customer service was quite responsive and happy to exercise the First Pair Guarantee to send out a size smaller for free, and even let me choose a different colour. Thanks!

Product Quality
4/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly large
Product Appearance As advertised
Step One
Rochell R.Step OneSend a private message
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Emma c
Emma cGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Great product and amazing customer service

published

Product was amazing - brought husband the wrong size initially and probably the quickest and most helpful customer service iv recieved

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
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Best jocks and customer service out there!

published

Been wearing these since before the tv ads, best jocks out there! Not to mention the unbelievable custer service, i emailed step one about a sizing queary at 1030pm on a Saturday and within 30 minutes had a new pair sent out to try on!!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
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Superb quality, well packaged and exceptional customer service.

published

With lots of similar ads bombarding you for similar products I tried Step One. Zero regrets, excellent quality and even better customer service.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!

Does what it says on the tin!

published

These boxers do exactly what step one say they do! Fit extremely well, do not chafe, do not ride up and the support where it`s needed is exactly what I was looking for! So much so that I`ve ordered more!
Easy to use website, even for an old technophobe like myself, plenty of choice of styles and colours ranging from the usual colours to the more flamboyant ones, of which I have ventured to buy a couple of!
The first order arrived quicker tha I thought they would, couldn`t wait to try them, they were better than I thoght they`d be! Perfect fit to size ordered (thanks to the size guide) and they`re far far superior to anything else I`ve tried in the past. Keep me comfortable all day, which everyone wants! Even the wife approves!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Andrew J.
Andrew J.
  • 2 reviews

Great Product and even better customer service

published

First time ordering and ordered the wrong size - straight away Eli dispatched another one in the next size. Couldn't be happier with the customer service and quality of the product will definitely by more in the right size!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Underwear Shops & Brands

Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands

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Customer Service

published

Got a pair of the shorter boxer briefs but didn't know there is no fly - not my style! Their customer service person actually shipped me a replacement pair WITH a fly at no charge - most appreciated!

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Great looking boxers

published

Boxers usually great quality and look and feel awesome. One pair faulty but stepone sorted replacement quickly and efficiently. Great customer service

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Bret
BretGreater Melbourne (Inner), VIC

Amazing service

published

I ordered 4 pairs of the trunks, got them, they were too small. I contacted the Step One team. True to their word, I got an email hours later telling me how the issue can be resolved. I followed the staffs helpful directions & replacement items were shipped in less than 48 hours. Step One, a pleasure to wear & deal with.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Underwear Shops & Brands

Find out how Step One Bamboo Men's Trunk (Shorter) compares to other Underwear Shops & Brands

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Ani
AniCanberra 2600, ACT

Step One-Exchange.Hubby loooves them. Is a cussy funt when it comes to what he wears....these are just the best. THANKS

published

Easy website to navigate, 200% satisfied with products, different colours & patterns & range available. Quality is abdolutely 1st rate. Will order again.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Product Appearance As advertised
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Brilliant service a brilliant produce

published

As stated in the title a great produce and the best customer service I have had for a long time.
Well done to all

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Mary
MaryHunter Region, NSW

WONDERFUL CUSTOMER SERVICE

published

My husband just loves his undies. Had a little problem with one pair. What fantastic customer service. Immediate response and within one day a replacement pair was sent. Can’t ask for anything more. Wonderful.

Product Quality
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 10
See all Step One Bamboo Underwear reviews

Questions & Answers

Louise
Louiseasked
Men's Bamboo Trunk (Shorter)

My husband is 96cm waist and 54cm around the leg. He prefers trunks but I see that the fly one says best for larger legs. Im not sure if my husband qualifies as larger legs or not or which would fit him better. 96cm waist doesn't appear on your size chart either. Any help most appreciated. Thank you

2 answers
Step One
Chay A.Step OneSend a private message
Louise
Louise

Sorry a little late replying so I went elsewhere. Thank you though.

GillianB
GillianBasked
Men's Bamboo Trunk (Shorter)

I wish to return 3 pairs of medium and change them for a pack of 4 large. How do I do this please.

1 answer
Neb-Maat-Re
Neb-Maat-Re

This is a 3rd party review site. You should try contacting Step Ones directly through their web site.

David G.
David G.asked
Men's Bamboo Trunk (Shorter)

Hi purchased on the 25-11-2021 order No #518872 hasn’t arrived yet?

1 answer
Neb-Maat-Re
Neb-Maat-Re

This is a 3rd party review site. You should try contacting Step Ones directly through their web site.

See all Step One Bamboo Men's Trunk (Shorter) questions

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Step One Bamboo Men's Trunk (Shorter)

Details

Compare all 4 Step One Bamboo Underwear
CategoryUnderwear Shops & Brands
Mens / Womens ClothingMens
Labels Sold Own Label
Buy Now, Pay Later OptionsNone
Compare all 4 Step One Bamboo Underwear
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