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Step One Bamboo Trunk (Shorter)

Step One Bamboo Trunk (Shorter)

4.7 from 1,497 reviews

Reviews

2.4

39 reviews
5
(6)
4
(2)
3
(9)
2
(6)
1
(16)
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Marty

Marty

  • 2 reviews

Extremely comfortable but they have started to fray after a couple of months

published

Extremely comfortable but they have started to fray after a couple of months. Love wearing these and have a couple of pairs. Only one pair has this issue but didn't expect to have this issue.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised

Not all that great.

published

I found these to be quite expensive and not living up to the hype that seems to be around.
They aren't as comfy as they make out, the material actually feels hotter to wear than standard cotton trunks.
I shall not buy a second pair.

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
1 comment
Step One
Taliah B.Step One
KeithAU

KeithAUSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Not as good as made out

published

I purchased one pair as I was sceptical about them and felt they were rather expensive, but decided to give the benefit of the doubt. I put them on the day I received them, and noticed the legs DO ride up. I find them no better than any other Trunks I have purchased.

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
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They’re OK. Are they worth £17?

published

They arrived super quickly and I genuinely couldn’t wait to try them on because of all the positive reviews and great marketing claims. However, when I did my wife couldn’t contain herself as they’re see through from behind, which left me feeling a bit disappointed. I certainly won’t be squatting in them in public like the adverts! Not worth £17 a pair in my opinion.

Product Quality
Sizing True to size
Product Appearance Not as advertised
2 comments
Step One
Greg T.Step One
Craig
Craig

Thanks for your reply. I did follow the sizing guide. Perhaps I needed the large... I already had them replaced with the boxer type to see if they were any better and they weren’t. Sadly, I now have two pairs that I won’t wear.

Jay

JayGreater Melbourne (Metropolitan), VIC

  • 2 reviews

They do ride up

published

I find that they do ride up i brought them thinking they wouldn't. For that and only that im not satisfied. Everything else gets a tick though, not sure if i have thick enough legs which i think i do.

Sizing Slightly large
Product Appearance Not as advertised

The best 2bwear

published

Definitely better then all the other crap
u buy in the shop will be getting more so comfrey da wear and they say wat they say it stop the scruff so i hope they last

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Larry

LarryMetropolitan Adelaide, SA

. Not that impressed

published

Internal part of leg mis-shapen, and they ride up, don't stay down, and I have only worn my 4 pairs 2 times. Not that impressed for the price, and the advert is misleading

Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
Justin

JustinQueensland

Worst underwear I have ever had :(

published

I’ve bought 20 pairs, they are great at first you think oh wow you have bought the best underwear’s ever, only after a few washes they return to any normal pair, extremely disappointed for what you pay. I even received 20 replacement pairs they do the exact same thing. I struggle everyday to wear these because how much money I did spend on them.

You are better off buying $5 underwear’s because in the end they will do the same job for a lot less :(
Really disappointed to have lost so much

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
2 comments
Step One
Greg T.Step One
Justin
Justin
Rachel

RachelPerth, WA

Size is all wrong

published

Ordered by measuring waist on husband and son and used size chart. Trunks are too small, for husband and son. So looks like son will get to keep dads new trunks and will have to order L for hubby (who is slight in size). Annoying. Please suggest buyers go up a size Step Up!!

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
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Lisa

LisaMetropolitan Adelaide, SA

  • 3 reviews
  • 2 likes

Poor quality and poor customer service.

published

1st pack were good quality. 2nd pack were poor quality with waist bands that crumpled up after washing.
My complaint requested an email for follow up, which was never responded to.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
1 comment
Step One
Elise C.Step One
Gary S.

Gary S.Illawarra, NSW

  • 2 reviews

Fits well

published

Used code for cheaper underwear only to be told that the code wasn't available for my order lost a customer. Cant trust anyone who doesn't honour their word bye stepone

Product Quality
Return Claim MadeYes
Sizing True to size
Product Appearance Not as advertised

Not happy

published

Not happy with these at all! They still ride up and I have to constantly adjust them. May as well stick with my bonds. False advertising for me! Dont bother!

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
Brett

BrettSouth East Queensland, QLD

Worst underwear

published

Worst underwear I’ve bought not worth the money elastic stretched and creased,fibres coming out and got a rash several times when wearing then completes department didn’t want to hear about treat you like an idiot

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised

After sales support has been poor

published

I purchased 7 pairs and was very happy for first 6 months but then stated to wash all our cloth in hot water due COVID-19. 3 pairs got ruined in the wash so I sent an email to ask if that is normal, so wouldn't ruin the remaining pair. I followed up after 2 weeks, but no one has bothered to respond.

Product Quality
Return Claim MadeNo
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
Simon

SimonDunlop 2615, ACT

A giant crock of..

published

As soon as I put these so-called no ride up underwear on, and moved my legs, they moved 3cm up my legs, and kept riding up with every step I took. I want to cut them into a thousand pieces, but I can't afford to throw away my money any more than I already have. I'll have to put up with this sh!t, and wait for the blessed day when I can afford to replace them....

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
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Sam

SamPilbara, WA

No customer service

published

Hi, I am severely disappointed. I ordered almost a month ago, and still haven’t received my order, but have sent emails, and messages to this fb account and no one ever gets back to me. There is no phone number, so unsure how to get in contact with you?
Hopefully you will see this review and get back to me.

Thanks

Product Quality
Return Claim MadeNo
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
Damo

DamoSydney, NSW

  • 24 reviews
  • 11 likes

Not worth the purchase price for claims made on the product.

published
Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
narkle

narkleGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Waste of money

published

The waist band folds and stays that way and the material is so thin they last only a month or so. Bamboo underwear by ‘Boody’ and much more practical and durable.

Product Quality
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised

Found them to be uncomfortable

published

Found the elastic up top seems to bunch up/roll. and they don't breath as well as i thought. i seem to be going to my bonds, uniqlo, Kenji trunks instead of these. bit disappointed.

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
Jay

JaySouth East Queensland, QLD

Issues with the waist band being too tight and doubling over

published

A family member purchased a pair for me due to the slick advertising. While the product was very comfortable, breathable etc I have found that the garment isn't (for me) really true to sizing. The elastic waist band tends to double over and not sit well. Annoying. Anyway, Step One seems to have great customer service and the ability to exchange or refund.

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
Page 1 of 2
See all Step One Bamboo Underwear reviews

Questions & Answers

stan

stanasked

Bamboo Trunk (Shorter)

how do I select different colors in the 15 pack ????

1 answer
Step One
Taliah B.Step One

Hey Stan,
Simply select the colour and size you’re after, add to cart and repeat the process on the other colours you wish to have. If you want several of the same colour you can select the number in the QTY on the left.
Thanks,
Taliah

stan

stanasked

Bamboo Trunk (Shorter)

hi how do I order different colours in the 15 pack

1 answer
John Davis
John Davis

Hi Stan, I don’t know for sure but I would imagine that you select your size, then pick your quantity and colour required then add to basket until you have the desired amount. I suspect the ‘pack of 15’ is just an amount for discount and not necessarily a physical pack...

Garry W.

Garry W.asked

Bamboo Trunk (Shorter)

It is not clear to me how to mix and match various colours in same size?

1 answer
Step One
Taliah B.Step One

Hey Garry,

Simply add the colour and size you require to your cart and repeat with each colour you’re after.

Thanks,
Taliah

Get an answer from our members and Step One representatives

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