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Step One Bamboo Trunk (Shorter)

Step One Bamboo Trunk (Shorter) (page 2 of 3)

4.6 from 1,582 reviews · View Statistics

Reviews

2.4

43 reviews
5
(6)
4
(2)
3
(11)
2
(7)
1
(17)
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Damo

DamoSydney, NSW

  • 24 reviews
  • 11 likes

Not worth the purchase price for claims made on the product.

published
Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
narkle

narkleGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Waste of money

published

The waist band folds and stays that way and the material is so thin they last only a month or so. Bamboo underwear by ‘Boody’ and much more practical and durable.

Product Quality
Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised

Found them to be uncomfortable

published

Found the elastic up top seems to bunch up/roll. and they don't breath as well as i thought. i seem to be going to my bonds, uniqlo, Kenji trunks instead of these. bit disappointed.

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
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Jay

JaySouth East Queensland, QLD

Issues with the waist band being too tight and doubling over

published

A family member purchased a pair for me due to the slick advertising. While the product was very comfortable, breathable etc I have found that the garment isn't (for me) really true to sizing. The elastic waist band tends to double over and not sit well. Annoying. Anyway, Step One seems to have great customer service and the ability to exchange or refund.

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
David Caddy

David Caddy

  • 2 reviews

I purchased my 1st pair to try them. They stretched and sagged after two wears and became extremely uncomfortable.

published

Washed once by hand. Worn them three times. Panel have stretched, Elastic in legs useless and waist band rolls over making it uncomfortable. Typical Chinese Manufacture all materials too light and poor quality. Having said that I am going to give them the benefit of the doubt and I have ordered a smaller pair. I would strongly suggest that you up the quality of your materials if you want to stay in the market because at the moment I feel that they are in the same range as Target $3 pair. Sorry to write this, part of me is disappointing and part of me wants to see you succeed. PS your site does not seem to offer the choice of multiple colors under one purchase.

Return Claim MadeNo
Sizing Slightly large
Product Appearance Not as advertised
2 comments
Step One
Greg T.Step One
David Caddy
David Caddy

Thanks Greg. I hope they work out as I like your attitude and approach to resupplying the market with a quality product
Cheers

Jack

JackGreater Melbourne (Outer), VIC

  • 2 reviews

Maybe I got the wrong size but I found these very uncomfortable, as soon as I started moving they rode up

published

Dissapointed with the claims about being the comfiest underwear, I've always struggled to find something even remotely comfy and unfortunately the pair I got weren't even close to being it

Product Quality
Sizing Slightly small
Product Appearance Not as advertised
2 comments
Step One
Greg T.Step One
Jack
Jack

I have just ordered a different size in the longer trunk to see if they are any better

Ordered Almost 2 months ago ... Still No Delivery & No Compensation for Inconvenience!

published

I ordered these almost 2 months ago, they were supposed to arrive in 10-15 business days. I have been in touch with your customer service and they claim there was an attempted delivery however I have absolutely no proof of this 'attempt'. I have been waiting almost 2 months now for my delivery and STEPONE has provided nothing to compensate for all the inconvenience surrounding this purchase - Next time I definitely won't bother.

Return Claim MadeNo
Product Appearance Not as advertised
joe k

joe kGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Be Careful Big People

published

I am a big person and my waist size is 120cm. According to the size chart i am at the upper end of the 2X. The underware feels good,however because when big people sit down the stomach expands.and the waistband works as a tourniquet and is extremely tight. I sent an e-mail to the company asking them if they had a 3X trunk. I also sent an e mail explaining the problem for big people and that I felt that the waistband did not expand enough.
This was more than a week ago and no reply from the company.So much for the satisfaction policy?

Product Quality
Return Claim MadeNo
Sizing Very small
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One

I was offered support and comfort, all I received was thin fabric undies offering no support.

published

The cheapest underwear if ever seen, and for your price that's ridiculous. They offered no support, I purchased them for support while riding sports bikes, very disappointed in the product.

Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
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Not as good as they make out but still comfortable

published

I actually believed the hype and ordered 7 pairs as my first order.
I have large legs and these underpants are not tight enough on my legs to prevent ride up, in fact even putting on long pants pushed them up the legs, where as the lycra ones I use to prevent chaffing do not.
Other than that the material does feel really nice and soft. But if your expecting the "never ride up" and "never have to adjust again" is simply not true. They are actually a bit annoying like that
I wont be going back to buy more, but wont slam them down either.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One

CHAFE

published

Very disappointed! I purchased them about 4 weeks ago in preparation for summer hoping to avoid CHAFE a bit better. First warmer day and I can barley walk it's that bad. I'm not a big man just active with work and these are no better than the cheapo underwear you get from any shop.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
Joanne

Joanne

  • 2 reviews

Happy Hubby

published

I must say in 33 years ive never heard my old man being so happy with a pair of undies.
I had purchased 2 from our first order for a trial run and then recently another order for 15 pairs to get the great special price.
He's now got enough to last a life time :)
He says that they are the most comfortable undies he's ever worn, no creeping up legs and not having to keep repositioning the valuables.
He even went on a mans weekend and as men do up early in there jocks noticed someone else wearing "Step Ones"
So begins another conversation about the best undies out there.
Great product "Step One"

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
1 comment
Step One
Dave N.Step One

LOL. Thank you so much, Joanne! A Step One men's club sounds awesome! Glad that they found the One. errrr, Step One, rather. :)

Doesn’t deliver on promises

published

Ok Firstly they ride up. Secondly the band around the top keeps folding In Half making for an uncomfortable experience. Thirdly they don’t support your junk as advertised.
On a plus side they are well made

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
Sarah

SarahCentral West, NSW

Bad qualitity but apparently comfy

published

Bought hubbie a few pairs 12 months ago & they already have holes in them , he says they are comfy but at this price I won’t buy again he can be uncomfortable in cheaper cotton undies.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
2 comments
Step One
Greg T.Step One
Sarah
Sarah

Unfortunately no, purchased on 21/5/2018 & always cold wash & line dry.

Ado x

Ado xMid North Coast, NSW

  • 2 reviews
  • 1 like

You owe me 14 bucks!

published

Ok, so I went to your store through your email ad where it said 7 pairs @ $18.00 ea. Got to the site and it said 7 pairs for $20.00 ea. I like them so much, I still bought them, but you owe me 14 bucks! Cheers, Michael

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
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Pedro

PedroFar North Queensland, QLD

  • 4 reviews
  • 1 like

Comfortable but the elastic waist continually folds over! Different sizes makes no difference

published

Very comfortable fabric but elastic waistband folds over continually and choosing a different size make absolutely no difference it’s just too flimsy or too wide and size changes won’t make any difference

August 5th 2019 Update: Waistband folds over continually

Staff here will continually tell you everything is a sizing issue ! It makes no difference what size you have the waistband continually folds over making it uncomfortable . It’s either too wide or to flimsy ! This is the only issue that needs to be sorted and then maybe the claim of most comfortable underwear will be true ! I’ve been refunded and sizes exchanged but this won’t change my rating as the product has not changed !

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
Sunny T.

Sunny T.Greater Melbourne (Outer), VIC

Piece is rubbish

published

Piece of rubbish. They advertise saying it is the most comfortable piece of underwear. I bought 15 pieces after seeing good reviews on their website. I realised very soon that they are fake reviews and these underwears are the total waste of money. Now after using them for nearly 6 months I have dumped all of them in the bin. They are the most uncomfortable piece of cloth on my body. All day I had to push them out otherwise they were just folding up near the crouch area. So disappointed. Never using this company again.

Product Quality
Return Claim MadeNo
Sizing Slightly small
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One
Davinia

DaviniaLaunceston, TAS

  • 5 reviews
  • 2 likes

Don't last very long.

published

Don't last very long. It doesn't take long for holes to appear and the fabric comes apart from the waist band. Would not purchase again. Would not recommend ever again

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
1 comment
Step One
Greg T.Step One

Hey Davina,
So sorry about that, clearly a bad apple. We offer a full 12 month warranty. Please email us so we can send out replacements.
Kind regards
Greg

Jeff H

Jeff HSouthwest, VIC

Great prefect comfortable

published

Thought I’d try 1 pair first and they were great. Have gone on to buy another 4 pair and will buy more. I’m very satisfied with my purchase and the fit is amazing.

Product Quality
Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
Gavin reynolds

Gavin reynoldsRichmond-Tweed, NSW

Damn these undies are comfy

published

Easy to buy and a great range to choose from. Very satisfied overall with this product.feels like you are wearing nothing at all. I have just ordered 7 more pairs

Return Claim MadeNo
Sizing True to size
Product Appearance Not as advertised
1 comment
Step One
Dave M.Step One

Thanks for the kind words, mate. Glad to hear the product and the service worked for you. So pleased to be in a life-changing business! :)

Page 2 of 3
See all Step One Bamboo Underwear reviews

Questions & Answers

Jer

Jerasked

Bamboo Trunk (Shorter)

What they like under leggings for running in?

1 answer
Jan
Jan

Perfect

john B

john Basked

Bamboo Trunk (Shorter)

how do i know my size?

2 answers
percy
percy

Get a suitable tape measure to measure your waist in inches or centimeters,. The almost guarantees the garment will sit on your waist

Step One
Taliah B.Step One

Hey John,
Here is a link to our size chart.
https://stepone.life/pages/sizing-chart
Thanks,
Taliah

Gary S.

Gary S.asked

Bamboo Trunk (Shorter)

Do you have a size graph to show waist sizes in inches? Thankyou

1 answer
Step One
Taliah B.Step One

Get an answer from our members and Step One representatives

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