Reviewer Photos & Videos
Awesome product and spectacular customer service
I came across Step One through the Facebook ads and after previous purchases from On That Ass and Oddballs, I thought I'd give this a try. Most boxers I find tend to squish and push things and after a while it tends to get a bit uncomfortable. I ordered a pair of small trunks (not a tall chap bear in mind) and they arrived within a week.
I tried them on and they were very comfortable, but I found the waistband to be a bit tight. This could be during the lockdown where one might of had a few too many takeaways etc. I did read that Step One do h...ave a First Pair Guarantee. So I contacted them and literally a few moments, not days, moments later I got a reply asking if I wanted a refund or exchange. As I felt the trunks were comfortable but just the wrong size, I asked if I could get the medium pair to which Anne, the agent was happy to oblige. Anne did ask if I was sure as they would not be able to exchange the second pair due to their Guarantee terms and conditions, which is obvious. This was fine by me and Anne confirmed the replacement was on its way. I received my medium pair today and these are fantastic. No issue whatsoever. I didn't have to send the small pair back, so maybe if I lose weight they may fit. Maybe... Step One definitely has a new customer. Top customer service. And comfy underwear. Finally! Thanks!
Best thing since sliced bread
I brought a pair to try, after 24 hours I was convinced.They are so comfy its unavailable. Life changing..i will never wear any other brand again in my life and thats a fact .....
Best underwear ever. No chaffing, comfortable. No roll up,
Pricing is a bit expensive. But still worth the purchase. No regrets, looking forward to buying more very addictive. Love the colour range.
Just got my first order, and couldn’t believe how good these really are, will order more for myself and just ordered some for my son, A+, quality is spot on, great fit
Extremely comfortable but they have started to fray after a couple of months
Extremely comfortable but they have started to fray after a couple of months. Love wearing these and have a couple of pairs. Only one pair has this issue but didn't expect to have this issue.
Found the advert on you tube and took the plunge and bought a couple of pairs. Easy as. Got my size, chose the colour and they arrived within 5 days.
I have been doing some running to beat my diabetes. Other underwear is okay but when I put the Step Ones on, the family jewels were neatly positioned in the swag bag and during the run all went well.
I found wearing them very comfortable . No Chaffing as per the advert. Washed and dried as per instructions. Will I re order , yes. Got my son interested in getting a couple of pairs.
Good quality . Am I satisfied? Honestly YES.
Best undies ever bought
Best undies ever owned, did exactly what it said on the tin!!!! Love them.
Will never buy any others again only one winner
So easy to buy on web site, a joy
Step one Is life changing
I just received these in the mail and these are life changing as I suffer from eczema and it makes my life a hell of a lot easier! The service was amazing and I would recommend it to everyone out there!
One line store very easy and simple to use. Could maybe do with a few more colour options but that’s just me. Underwear itself is Incredibly comfortable with amazing support and very soft. Also a big fan of the compostable packaging used. Get these pants you will not regret it
Have to try!
I bought 1 pair for my husband just to try and he loves them! So bought another 7 pairs and will soon be adding more! He finds them so comfortable, definitely no ride up.
Overpriced and not nice to wear
At first I was impressed with how they felt, that’s where it ended. The legs rolled up throughout the day, the waist band kept folding over. And worst of all, kept getting wedgies all day. Thank god I only purchased one to start with. I have now reverted back to my old ones.
Therefore I can not recommend these at all
first two paires and they are great to wear
quality great great ranch and colours amazing prices feel great on and buy more again great kids sixes also and bright colurs for them to be good to get some different coulours
I got a pair for my husband and he absolutely loves them! Now to order some more.
Husband loves them great quality comfort and he Said lovely and soft. Super comfort he would like me to order more . Have
Now gone on line and
Ordered more.. thank you so much
Unfortunately falling apart after one day with holes appearing in the seams
These trunks are a Great fit and comfortable, but falling apart after one day with holes appearing in the seams I would expect them to last a lot longer than just one day
Best underwear ever.
Honestly sceptical at first. First time wearing them felt like I wasn’t wearing any. I now own 8 pair. Only wish the limited edition colours were available in all sizes.
Don’t believe the hype
Was excited at first to try the underwear. Quick to arrive, I have always found bamboo doesn’t last particularly long time ( compared to many other materials ) These have poorly made and won’t last beyond a few wears, very disappointing!
Such a shame, had soo much hope for these!!! Why?!
Such a shame, had soo much hope for these. The material seems fairly good quality but on washing a few times they've went bobbley and dont look the best, the band has rolled a little. I can't deny that when worn they are so comfortable and do stop chaffing but its such shame on the wearability side. Not sure if this is just me or a faulty pair of trunks.
Dont treat people as mugs
Ordered wrong size problem, was sorted wihin 10 mins (no bull)
Even though slightly big they are what they are advertised. The most comfortable undies i have ever worn. Will be definitely be ordering more on pay day
Best ever underwear I have ever worn, so comfortable
I have had a lot of different brands of expensive underwear however Step One are by a long way the best. They are so comfortable. I now have 32 pairs of them.
My man has never been comfier
I bought some for my partner back last year before our overseas trip hoping that his chafing problem would go away while we were there. He won't wear any other undies now, he tells everyone about them, now that I'm pregnant hoping for a boy so I can buy the smaller pairs!
Questions & Answers
how do I select different colors in the 15 pack ????
Taliah B.Step One
Simply select the colour and size you’re after, add to cart and repeat the process on the other colours you wish to have. If you want several of the same colour you can select the number in the QTY on the left.
hi how do I order different colours in the 15 pack
It is not clear to me how to mix and match various colours in same size?
Taliah B.Step One
Simply add the colour and size you require to your cart and repeat with each colour you’re after.
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