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Step One Bamboo Trunk (Shorter)

Step One Bamboo Trunk (Shorter) (page 3 of 5)

4.6 from 1,581 reviews · View Statistics

Reviews

4.1

100 reviews
5
(64)
4
(13)
3
(3)
2
(11)
1
(9)
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Reviewer Photos & Videos

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Customer Service

published

I received my order at the commencement of the Covid Pandemic. I was unable to collect from my office for over 6 weeks. When I finally received them, I found that I had ordered the incorrect size, probably as a result of being at home for 6 weeks.
I contacted Step One support about an exchange. Their response and efficiency in organising a replacement was second to none. Great work.

Gav

GavGreater Melbourne (Inner), VIC

NO back wheels Chaffing anymore

published

Amazing!! In my job I walk 20kms a day so STEP ONE , is the only one, I would highly recommend.
StEP ONE ! Well l can only suggest The Trunk version haven’t tried the others great product though.

Russ C.

Russ C.South East Queensland, QLD

Excellent service

published

I ordered a pair which ended up being too small, they sent me a replacement pair in a larger size before I knew it! One email and it was done!

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Such great service & understanding

published

I had an issue with sizes on a pair, but within the same day they posted another pair to me, fantastic service! Will certainly buy again & hopefully replace all my undies with Step One!

Ben

BenGreater Melbourne (Inner), VIC

  • 4 reviews
  • 1 like

Elite Product, Elite Customer Service.

published

The most comfortable underwear i have worn, i accidentally ordered a size under but it was fixed up with no fuss by their wonderful customer service team.. outstanding stuff 10/10
1

Mcd

McdAU

Most comfortable I have been in years

published

I bought one pair and they were too small but with the first pair guarantee it was no problem, this has to be one of the best companies I have dealt with. I ended up buying another fifteen pairs and I am delighted with them.

Simon

SimonDunlop 2615, ACT

A giant crock of..

published

As soon as I put these so-called no ride up underwear on, and moved my legs, they moved 3cm up my legs, and kept riding up with every step I took. I want to cut them into a thousand pieces, but I can't afford to throw away my money any more than I already have. I'll have to put up with this sh!t, and wait for the blessed day when I can afford to replace them....

1 comment
Step One
Greg T.Step One
Gary

GaryPerth, WA

Wrong size....problem solved instantly

published

Just received my first pair but unfortunately they are a bit small
After a short email to Step One a replacement pair was on the way and all within about 30 minutes...fantastic service

Frankie Baby

Frankie BabyPerth, WA

Nice fit

published

I have found the trunks to be more suitable for me , they are very comfortable to wear and different type of underwear I have not used before. The next step is to see what life I will get out of a pair of Step ones. I am impressed so far guys...

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John

JohnSouth East Queensland, QLD

Nice feeling

published

Navigating website was fine, range of products, good. Satisfied with Step one Undies except that the sizing is slightly out of wack..The company exchanged the first pair because of some stitching undoing but the return pair was slightly small Go one size up to be sure.

jan withers

jan withersAU

  • 2 reviews

Amazing product

published

My husband loves them , a little expensive but wear well and hold there shape, but a size bigger, is my tip from experience website easy , but hard to get the treasure word offer

jean

jeanGreater Melbourne (Outer), VIC

  • 3 reviews
  • 1 like

Everything they say it is... it is

published

Having seen the ads for these trunks I eventually decided to try a pair. They are light, comfortable and do everything they say they do.
If I manage to get the magic word, TAMBOOCELL, I’ll order more.

Christopher

ChristopherGreater Melbourne (Outer), VIC

Great product and customer service

published

Easiest, fastest, bestest things I’ve brought online.
We needed to exchange to bigger sizes and the whole process ran so smoothly, about as smooth as these trunks feel on your skin.
Thank u step one for a great transaction, highly recommended

thubleau2

thubleau2Hunter Region, NSW

  • 52 reviews
  • 56 likes

Does not live up to the Hype

published

I bought these thinking that they would solve the problem associated with all Chinese underwear.
Band rollover is the plague of mens underwear made from synthetic material and these are no different.
Once you wash them a few times the elastic in the band becomes buckled and crimped, you can roll it out with your fingers to flatten the band but eventually, it will roll back over.

Regardless, cotton underwear is still the ants pants because these synthetic products just can't cut it in the long term.

Just for comparison I have added another photo of cotton briefs made from cotton that I have had for over 12 months and it shows no rollover what so ever

  • +2
2 comments
Step One
Greg T.Step One
thubleau2
thubleau2
Jeff Cassar

Jeff CassarSydney Surrounds, NSW

Great Service

published

Hi everyone
I just received 2 pairs of trunk short's and found that I needed a larger size returned the pair unopened and had no problem in the larger 2 pairs being sent immediately.
Great Service

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Damo

DamoSydney, NSW

  • 24 reviews
  • 11 likes

Not worth the purchase price for claims made on the product.

published
1 comment
Step One
Greg T.Step One
AJM

AJMGreater Melbourne (Outer), VIC

Customer Service is great!

published

I recently purchased a pair of trunks for my hubby, he loved them which is great, but the size was not quite right. No Problem, Step One customer support was very understanding and offered to send out a new size without any problems. We got the correct size within a couple of days. Awesome service! Awesome product! Thanks Step One.

Greg

GregPerth, WA

  • 2 reviews

Most comfortable ever

published

Sizing can be a bit of a challenge (hint- go up one size). In saying that, exchange was dead easy and prompt. Happy to say, they are the most comfortable undies I have ever worn. Only regret is I didn’t buy more... another order heading their way.

Richard Gardner

Richard GardnerGreater Melbourne (Metropolitan), VIC

I have been wearing this type of nickers

published

I really like the underwear unfortunately the size I chose was one size to small. I need Large size
I have been wearing this type of underwear for a long time and these are the most comfortable by far.
I chose the shorter legs as I have thin legs but I will give the longer ones a go as well.
Then they will definitely deserve 5 plus stars

Stewart

StewartPerth, WA

Great customer service

published

First pair I ordered were slightly smaller than expected. But got an immediate response from the customer service team, and arranged for a new pair to be sent straight out. Really happy with the product, and 10/10 for customer service.

See all Step One Bamboo Underwear reviews

Questions & Answers

Jer

Jerasked

Bamboo Trunk (Shorter)

What they like under leggings for running in?

1 answer
Jan
Jan

Perfect

john B

john Basked

Bamboo Trunk (Shorter)

how do i know my size?

2 answers
percy
percy

Get a suitable tape measure to measure your waist in inches or centimeters,. The almost guarantees the garment will sit on your waist

Step One
Taliah B.Step One

Hey John,
Here is a link to our size chart.
https://stepone.life/pages/sizing-chart
Thanks,
Taliah

Gary S.

Gary S.asked

Bamboo Trunk (Shorter)

Do you have a size graph to show waist sizes in inches? Thankyou

1 answer
Step One
Taliah B.Step One

Get an answer from our members and Step One representatives

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