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Step One Bamboo Underwear (page 5 of 7)
Boxer Brief (Longer), Trunk (Shorter)Reviewer Photos & Videos
Seriously great undies.
Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!
govyn j.Sydney, NSW
Great product but customer service outstanding thks matt
Had slight problem with one pair of long leg boxers
Sorted by Matt straight away, fast and very professional and on a Sunday night
Great company to deal with in these trying times
Jeremy C.Sydney, NSW
False advertising. Terrible product.
I honestly don't understand all the high ratings? They specify that the underwear does not ride up yet I bought 4 pairs and they all do..... false advertisement. Very expensive for what they are also. Won't consider them again.
1 comment
Good, but expensive
Good fitting boxers, even at $25 a pair with multi buy it still expensive. About $8 a pair too expensive!! I have now purchased 8 pairs and i am very happy with them
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aaronMetropolitan Adelaide, SA
their sizing recommendations are wrong
their site suggests getting one size larger.
even going one size larger is not big enough unless theyre ment to be so tight you cant breathe. i bought the long and short ones as i didn't know which would br better. but they're both uncomfortable.
1 comment
Greg T.Step One
Hey Aaron,
Hey, thanks for getting in touch. Sorry that Step One didn't work out for you, we do offer a 30-day First Pair guarantee - so given you have tried both sizes and they don't work for you, ...
Read morewe will offer you a full refund on both pairs (the 2nd was sent out for free) Please email us on info@stepone.life and we will sort it out for you.KC H.South East Queensland, QLD
I want a refund
So my first pair for blue boxers were good, I then order 4 pairs of the same but black colour. They are a completely different material all plasticy and too tight!
I feel ripped off as the first pair were good and then I bite and buy 4 pairs only for them to be trash
Really disappointed!
1 comment
Greg T.Step One
Hey KC,
We haven't changed suppliers or fabric so strange you are having this issue. We do offer a 12-month warranty, so please email us with some more info to info@stepone.life and we will have a look for you.
Thanks
Greg
narkleGreater Melbourne (Metropolitan), VIC
- 2 reviews
Waste of money
The waist band folds and stays that way and the material is so thin they last only a month or so. Bamboo underwear by ‘Boody’ and much more practical and durable.
RobPerth, WA
Really wanted these to be great, but they just aren’t.
Really disappointed in this underwear. I purchased 7 pairs and was so excited to get them but after 2 days I’m getting worse chaffing than before and sitting in a pool of sweat, the opposite to what’s advertised. The pouch at the front is too small for all your bits and pieces and you end up with your balls sitting directly on the lycra strip which is uncomfortable as hell and having the elastic band cutting across your old fella cutting off circulation. Then when sitting down, the pouch doesn’t contain anything but the top of your groin while ...
Read moreeverything that matters is grinding up and down on lycra. Such a shame as the bamboo part of the underwear feels great and I can totally see how these could be really comfortable, just very poorly designed. Plus the return policy is terrible, can’t return or get a refund if you’ve opened the packet. I don’t know about you but when I get new clothes I take them out of the pack, fold them up and put them in the drawer ready to wear when needed. Super disappointed, feel like I’ve thrown $150 down the drain :(4 comments
Greg T.Step One
Hey Rob,
Hey, thanks for getting in touch and taking the time to leave a review. ...
Read more What you have described above seems a sizing issue. We understand buying anything online can be hard with sizing so not sure if you have read, but we have a full 30-day First Pair Guarantee (FPG), love them, or they're free. If it's a sizing issue and you'd like to swap for a different size, that is also covered under our FPG so just let us know and well send you out a different size or style, and if that still doesn't work, you'll get a full refund on your first pair. Please let shoot us an email so we can see if its a sizing problem, or if you'd just like a refund. Thanks, GregThanks for your reply Greg. Unfortunately due to your returns policy about opened packaging I don’t think I’d be eligible for a refund on all 7 pairs? And a refund on one pair is honestly more hassle ...
Read morethen it’s worth. I buy XL underwear for every other brand I’ve bought and never had a sizing issue before, so I doubt that is the case. If that is the case, then there’s an issue of the underwear not being true to size. I appreciate your quick response, if your company are willing to offer a refund on all 7 pairs that would be great, please let me know! If not I’ll just be gifting them to a friend and copping the loss.Greg T.Step One
Hey Rob,
Thanks for your response and sorry to say but we can't accept opened pairs as returns. We can't resell them to someone else as I'm sure you would not want to receive underwear that someone e...
Underpants expertSydney, NSW
Elastic curls like a rope around waist quickly.
The undies are super comfortable but with all pairs the elastic curls up like a rope so just end up going back to other brands that don’t do this. That’s the only draw back and if they got rid of the rope strangling and better elastic they quirk be perfect. Hope this helps you guys with product development.
Ian from AlbanyGreat Southern, WA
- 2 reviews
Great work, but please you need to make them for the larger gentry i.e. Aussie big guys?
Great advertisements and I am looking at purchasing many once the size range increases - PLEASE.
There is a HUGE market awaiting your manufacturing side and the quality is there so its "add a bit" and a new world awaits!
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NikGippsland, VIC
- 4 reviews
- 1 like
Regrettable purchase
Absolute waste of money. I normally wear cotton boxers and thought I'd try the Step One product after the flood of adverts. Way too uncomfortable. Ridiculously tight around the groin and an odd "wet" feeling all the time. Gave them a couple of days and just couldn't do it any more. The first pair free is misleading because, if you need to return them for a refund, they must be unopened. Bit hard to do if you practice reasonable personal hygiene and change every day. Ended up binning them. Quite dissatisfied with the purchase.
3 comments
Greg T.Step One
Hey Nik,
Sorry to hear.
You definitely don't need to return your first pair at all. We would never sell worn underwear. If you purchased them in a pack of 4, then you do need to return the 3 unopened pairs. ...
Problem is though Greg, it seems to me to be impossible to make a judgement after one day.
Greg T.Step One
Hey Nik,
You have 30 days to make your mind up!
Are you still in the 30 day guarantee period?
Greg
JackGreater Melbourne (Outer), VIC
- 2 reviews
Once again step one I found even the longer boxer briefs in a larger size rode up straight away and were uncomfortable
Let down again, I would try the longer briefs in a medium instead of large but I feel it would be a waste of money, not sure why I'm having no luck with these
2 comments
Greg T.Step One
Hey Jack
Appreciate your comments. If you've tried both styles, then we are more than happy to give you a full refund on your first pair. Obviously you keep both pairs we've sent you.
Sorry it hasn't worked out!
Best, Greg
Thank you
EagleNew South Wales
Size is not correct.
I ordered these boxer undies some time ago well before the sizing chart came out.
The XL size I ordered are to small compared with the TRADIES I buy. Had the size chart been out at that time it would have been a better experience.
Had a faulty item. One quick email and the team at step one has sent me a replacement great customer service 2nd to none
Had a faulty item . One email and the team at step one have sent me a replacement. Fantastic customer service second to none .
I find the breifs do what they say no chaiff comfertable
Unfortunately not satisfied.
Bought these 2 months ago for partner and already elastic waist rolls down and 2 chaffing episodes. With larger thighs my partner was hopeful. Quick delivery but product doesn't last. Waist band starting to Frey. Poor quality. Stick to Kmart. Cheap and last same amount of time.
3 comments
Greg T.Step One
Thanks for your review.
The freying of the waistband is definitely not a normal occurrence, have you put them in the wash with a zipper or velcro as it looks like something has torn at the band.
If y...
I have already emailed weeks ago and been forgotten about
Greg T.Step One
Can you please resend that email now to info@stepone.life and I'll check for it now. Really sorry about this.
Greg
A flattering package
Hey just got my 4 trunks and two shorter pairs ; was excited about your claims. Yes they are comfortable and very support; even in hot day I was worried about Lycra being sweaty, but today 40 degrees and still comfortable.
I gave them the; are they comfortable to sleep in test; normally a little freer in bed wear. Id say yes!
What has disappointed me about your product;
Firstly I only bought plum and purple was more dull in person; seemed more vibrant online; perhaps a more vibrant purple would improve their beauty!
And while, yes they d...
1 comment
Greg T.Step One
Hey Mike,
Appreciate your review.
I'll take note on the website colours and ask the team to review them. ...
Find out how Step One Bamboo Underwear compares to other Underwear Shops & Brands
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NickNew South Wales
Good for a few wears but they shrink
Were good when I first got them. After a few washes they a little bit each time until shrunk to the point I can not wear them. About 2-3 months Terrible
David Caddy
- 2 reviews
I purchased my 1st pair to try them. They stretched and sagged after two wears and became extremely uncomfortable.
Washed once by hand. Worn them three times. Panel have stretched, Elastic in legs useless and waist band rolls over making it uncomfortable. Typical Chinese Manufacture all materials too light and poor quality. Having said that I am going to give them the benefit of the doubt and I have ordered a smaller pair. I would strongly suggest that you up the quality of your materials if you want to stay in the market because at the moment I feel that they are in the same range as Target $3 pair. Sorry to write this, part of me is disappointing and part of me wants to see you succeed. PS your site does not seem to offer the choice of multiple colors under one purchase.
2 comments
Greg T.Step One
Hey David,
Really appreciate the feedback. We really do our pride ourselves on quality and the materials and trimmings we use are certainly not on the cheap side when it comes to manufacturing option...
Thanks Greg. I hope they work out as I like your attitude and approach to resupplying the market with a quality product
Cheers
These ride up like a shonky?!
Brought 4 pair they rode up so much took advice and got the longer ones (like 30mm longer) I thought thats not going to make any difference and was right they just ride up and bunch up so much its ridiculous, tried different sizes as well, tried about 10 other brands as well in my quest but all pretty average until I found Kmart alpha sports long briefs $8 and they are exceptional, someone in one of these reviews mentioned them. The step ones do feel nice when you first pug them on until you move like 30 seconds later they just ride hard
joe kGreater Melbourne (Metropolitan), VIC
- 2 reviews
- 2 likes
Be Careful Big People
I am a big person and my waist size is 120cm. According to the size chart i am at the upper end of the 2X. The underware feels good,however because when big people sit down the stomach expands.and the waistband works as a tourniquet and is extremely tight. I sent an e-mail to the company asking them if they had a 3X trunk. I also sent an e mail explaining the problem for big people and that I felt that the waistband did not expand enough.
This was more than a week ago and no reply from the company.So much for the satisfaction policy?
1 comment
Greg T.Step One
Hey Joe,
Thanks for getting touch.
We don't sell a 3XL in the Trunk style, but we do sell it in the Boxer style. ...
Danial BeinkeSouth East Queensland, QLD
as a 2nd time returning customer
sadly 1st order sizing was too big BUT I stuck with them for a few months, now with no more elastic rubbing inner leg rashes I've returned for MORE <3
Questions & Answers
Frequently Asked Questions about Step One Bamboo Underwear
How much are they?
Qty | Price |
---|---|
Buy 1 | $29 ea |
Buy 4 | $25 ea |
Buy 7 | $22 ea |
Buy 15 | $17 ea |
How do I get different colours when ordering more than one pair?
Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.
What sizes do Step One underwear come in?
Size | Waist (cm) | Waist (in) |
---|---|---|
2XS (Size 4/8) | 52 - 57 cm | 21 - 22 in |
XS (Size 8/12) | 62 - 67 cm | 24 - 26 in |
Small | 71 - 76 cm | 28 - 30 in |
Medium | 81 - 86 cm | 32 - 34 in |
Large | 90 - 95 cm | 36 - 38 in |
Extra Large | 100 - 105 cm | 40 - 42 in |
2XL | 109 - 114 cm | 43 - 45 in |
3XL | 119 - 124 cm | 47 - 49 in |
4XL | 128 - 133 cm | 50 - 52 in |
5XL | 137 - 142 cm | 54 - 56 in |
6XL | 146 - 151 cm | 57 - 59 in |
Latest Consumer Questions
IanBasked
Do you do these with a fly
No answers
anthony s.asked
when will you be getting trunks in white
No answers
Dhirajlal Shahasked
When will 2xl in white boxer shorts be in stock again and do they shrink in wash
No answers
Details
Step One sets out to makes men’s bamboo underwear with simple aims in mind: to be really comfy, to remove the ‘permanent front wedgie,’ and to fit well, all for a fair price.
With an impressive 4.7 star rating from almost 4,000 reviews, this bamboo underwear succeeds. Many happy men reported that their new underwear was exceptionally comfortable, that it fit them well, and that there was no riding up or chafing.
According to Step One, thanks goes to the bamboo fabric, which breathes well and wicks away moisture away to ‘keep you dry and comfortable all day.’ Step One credits the underwear's good fit to a 3D contoured pouch with elastic stitching, which supports the crotch area and stretches to fit.
Step One is an ethical company with BSCI certification, and they use organically grown and FSC certified bamboo.
Category | Underwear Shops & Brands | Underwear Shops & Brands |
---|---|---|
Mens / Womens Clothing | Mens | Mens |
Labels Sold | Own Label | Own Label |
Buy Now, Pay Later Options | None | None |
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Greg T.Step One
Hey Jeremy,
Thanks for getting in touch. ...
Read more We understand buying anything online can be hard with sizing so not sure if you have read, but we have a full 30-day First Pair Guarantee (FPG), love them, or they're free. If it's a sizing issue and you'd like to swap for a different size, that is also covered under our FPG so just let us know and well send you out a different size or style, and if that still doesn't work, you'll get a full refund on your first pair. Please let shoot us an email so we can see if its a sizing problem, or if you'd just like a refund. Thanks, Greg