Reviewer Photos & Videos
Seriously great undies.
Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!
Very disappointed! I purchased them about 4 weeks ago in preparation for summer hoping to avoid CHAFE a bit better. First warmer day and I can barley walk it's that bad. I'm not a big man just active with work and these are no better than the cheapo underwear you get from any shop.
I must say in 33 years ive never heard my old man being so happy with a pair of undies.
I had purchased 2 from our first order for a trial run and then recently another order for 15 pairs to get the great special price.
He's now got enough to last a life time :)
He says that they are the most comfortable undies he's ever worn, no creeping up legs and not having to keep repositioning the valuables.
He even went on a mans weekend and as men do up early in there jocks noticed someone else wearing "Step Ones"
So begins another conversation about the best undies out there.
Great product "Step One"
It's ok but not worth the hype
I purchased 2 pairs to trial , one boxer brief and one trunk.
I would never again buy the boxer brief as it rides up like everything else. But then again I do admit I got slim legs, maybe for bigger guys this would suit.
The briefs are comfortable. The material is great, very slight ride up. The only thing is needs to harder material to support the "package" section.
Don’t trust sizing chart or employee knowledge
Had issues with sizes. The chart on the website is not accurate. Now they have my money they won’t take back some pairs I e opened to check quality and if they were they right colour. I have emailed several times but can’t get a response to the issues I raised over the sizing concerns. It’s a very long winded story that has led me to this review but the company is not helpful at all when it comes to customer service, their first pair guarantee is just smoke and mirrors. I have been left with hundreds of dollars of underwear that is useless due ...to the sizing problems September 26th 2019 Update: Won’t even reply to me about complaint I have left a review before and apparently the owner of the company was going to review my complaint and now they won’t even reply to my emails. So over it. The underwear is great but if you have a problem and need help from the company don’t expect any help!!!
Doesn’t deliver on promises
Ok Firstly they ride up. Secondly the band around the top keeps folding In Half making for an uncomfortable experience. Thirdly they don’t support your junk as advertised.
On a plus side they are well made
- Bamboo Boxer Brief (Longer)
- Verified customer
For the price you pay and all the promises in the ads we are really disappointed, my partner is still experiencing chafing.
Also moisture is not wicked away.
Postage took a while and updates for tracking were seriously slow.
Save your money folks and just buy your regular jocks.
Bad qualitity but apparently comfy
Bought hubbie a few pairs 12 months ago & they already have holes in them , he says they are comfy but at this price I won’t buy again he can be uncomfortable in cheaper cotton undies.
- Bamboo Trunk (Shorter)
- Verified customer
You owe me 14 bucks!
Ok, so I went to your store through your email ad where it said 7 pairs @ $18.00 ea. Got to the site and it said 7 pairs for $20.00 ea. I like them so much, I still bought them, but you owe me 14 bucks! Cheers, Michael
Comfy butt.... Still ride up
Comfy and good fabric, although it does take an age to dry, so if doing an activity while where you sweat, take a clean pair to put on, cos they stay damp. The so called never ride up on the long trunks doesn't work, they still ride up and I find myself forever pulling the legs down. Very let down, or rather bunched up. Sadly I bought several pairs living in hope. Won't be buying more.
Comfortable but the elastic waist continually folds over! Different sizes makes no difference
Very comfortable fabric but elastic waistband folds over continually and choosing a different size make absolutely no difference it’s just too flimsy or too wide and size changes won’t make any difference
August 5th 2019 Update: Waistband folds over continually
Staff here will continually tell you everything is a sizing issue ! It makes no difference what size you have the waistband continually folds over making it uncomfortable . It’s either too wide or to flimsy ! This is the only issue that needs to be sorted and then maybe the claim of most comfortable underwear will be true ! I’ve been refunded and sizes exchanged but this won’t change my rating as the product has not changed !
Great marketing but doped the ball
Marketing wise these guys have nailed it. However when it comes to the actual product, for me NO not comfy at all, like wearing a pair of poor quality cycling shorts without the chamois and no support for the package. Found myself constantly re-adjusting all the time. This my have to do with the fact i am an between size guy and opted for the size up + had to go the Brief due to being a cyclist and having largish upper legs. Worst of all and the main reason for the 1 star is "shipping". 7 days after the item shipped i contacted One-Step to only...get a reply "MATE" "LEGEND" wait a few more days! few days later and after i gave them some stick over the freight (7 days Melb-Syd) they followed up and agreed to send again. BUT sent slow mail and 4 day later i received. Basically you have a customer trying your product for the first time and it takes 2 weeks to get the product. then off course the blame is on the postage company. Guys you choose to use and only pay pittance for freight, unfortunately this is the result. Sorry guys not for me!
- Bamboo Trunk (Shorter)
- Verified customer
Don't last very long.
Don't last very long. It doesn't take long for holes to appear and the fabric comes apart from the waist band. Would not purchase again. Would not recommend ever again
Not all they’re hyped up to be.
They are comfortable, but they still ride up. Especially when sitting in the car which is when it’s most frustrating. The cookouts I wanted weren’t available when choosing, even though they are advertised everywhere. Shipping took ages too.
New Briefs are second to none
Answer 1 - Was pretty easy to navigate the store
Answer 2 - Surprised that there wasn't more to offer (IE in colour) as well, I had thought you offered jock straps as well?
Answer 3 - Quality of product - Second to none
I have tried the new briefs in several environments (IE working out, sports, formal wear and everyday wear) I find that they live up to their reputation and are a great start to a new generation of Briefs
Great prefect comfortable
Thought I’d try 1 pair first and they were great. Have gone on to buy another 4 pair and will buy more. I’m very satisfied with my purchase and the fit is amazing.
Damn these undies are comfy
Easy to buy and a great range to choose from. Very satisfied overall with this product.feels like you are wearing nothing at all. I have just ordered 7 more pairs
Not a longer leg at all.
These are sold as a longer length. Well
compared to the trunks they probably are but not longer than existing boxers I have. Please have a rethink and make them longer. Sorry
Not doing it for me - Not for the guy with a belly
I was super excited to get the stepone underwear after seeing the ads, I ordered 5 pair straight up. They are a nice material and do feel nice when you first pull them on.. but i have a belly (6ft 90kgs) the band almost instantly rolls down and doubles up causing extra tightness around the waist, and because the band slips down so does the pouch or crutch of the pants so im still adjusting myself still and therefore they dont do what they promise. I think if the band was lower, or the distance between the band and the crutch was shorter so that the band stayed below the belly line they would work.. So im disappointed.
- Bamboo Boxer Brief (Longer)
- Verified customer
False advertising: Briefs ride up worse than almost any other pair of briefs I've ever tried on!
Having footy legs (thicker thighs) I have often lived with briefs uncomfortably riding up so I was quite excited when I first discovered Step One with their amazing promises of briefs which don't ride up at all!
The first pair I ordered were a bit tight so I contacted them to have a replacement pair sent out, this process was amazingly easy. A few quick Facebook messages between myself and the Step One page and they sent me out a new size.
When the new size arrived they were initially really comfy but not long after I put them on they started t...
Briefs still ride up, ads were a lie
Saw all the ads online of how comfortable these briefs were and that they would not ride up which I have problems with, so decided to purchase 2 pairs of trunks initially with hopes they would be the pair I was looking for. The trunks rode up instantly and continued to irritate me so I contacted their customer service and they were really helpful and allowed me to try their boxer briefs instead and hold onto my second pair which I did. These were a little better but they also rode up like all my other underwear and loosened up really quickly af...ter a couple washes and now ride up even worse than before. This underwear was not for me and did not live up to all the reviews, they rode up and poor material which loosens after a couple washes, however step ones customer service was great and they received a 2nd star for that.
Questions & Answers
Frequently Asked Questions about Step One Bamboo Underwear
How much are they?
|Buy 1||$29 ea|
|Buy 4||$25 ea|
|Buy 7||$22 ea|
|Buy 15||$17 ea|
How do I get different colours when ordering more than one pair?
Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.
What sizes do Step One underwear come in?
|Size||Waist (cm)||Waist (in)|
|2XS (Size 4/8)||52 - 57 cm||21 - 22 in|
|XS (Size 8/12)||62 - 67 cm||24 - 26 in|
|Small||71 - 76 cm||28 - 30 in|
|Medium||81 - 86 cm||32 - 34 in|
|Large||90 - 95 cm||36 - 38 in|
|Extra Large||100 - 105 cm||40 - 42 in|
|2XL||109 - 114 cm||43 - 45 in|
|3XL||119 - 124 cm||47 - 49 in|
|4XL||128 - 133 cm||50 - 52 in|
|5XL||137 - 142 cm||54 - 56 in|
|6XL||146 - 151 cm||57 - 59 in|
Latest Consumer Questions
Can you define thinner and thicker legs. Does it means skinny people for thinner and regular for thicker.
Hi when will I be able to get light blue and pink in size 2xl
Hey Pedro, as of this very moment, we still have the Fairy Floss available in 2XL in both Boxer Briefs and Trunks, but neither in the JellyFish. Once all sizes have been sold out of both Fairy Floss and Jelly Fish we will not be restocking as they are both limited edition colours, hope you understand.
Hi just put an order in ref no 304159. Can you please change one of the grey pair to candy floss
Step One sets out to makes men’s bamboo underwear with simple aims in mind: to be really comfy, to remove the ‘permanent front wedgie,’ and to fit well, all for a fair price.
With an impressive 4.7 star rating from almost 4,000 reviews, this bamboo underwear succeeds. Many happy men reported that their new underwear was exceptionally comfortable, that it fit them well, and that there was no riding up or chafing.
According to Step One, thanks goes to the bamboo fabric, which breathes well and wicks away moisture away to ‘keep you dry and comfortable all day.’ Step One credits the underwear's good fit to a 3D contoured pouch with elastic stitching, which supports the crotch area and stretches to fit.
Step One is an ethical company with BSCI certification, and they use organically grown and FSC certified bamboo.
|Category||Underwear Shops & Brands||Underwear Shops & Brands|
|Mens / Womens Clothing||Mens||Mens|
|Labels Sold||Own Label||Own Label|
|Buy Now, Pay Later Options||None||None|
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