??!
3 photos
Step One Bamboo Underwear
4.7 from 7,463 reviews · View Statistics

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail

Seriously great undies.

published

Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!

Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
Stuart

StuartGreater Melbourne (Metropolitan), VIC

Customer Service - how it should be!!!

published

I bought some Step One undies which arrived as scheduled. The only problem with was their size, I had ordered 1 size too large..... I contacted the customer service team, namely Eric and Mel, and was blown away by their speed and helpfulness in assisting me return the bought items and get exchanges for them. Nothing was too much trouble!

This is what customer service is supposed to be - Well done Step One for making the customer your first priority!

Dose what it says

published

I wish they had an opening in front only I downside I feel could be a big improvement or at least an option

Tim

TimSouth East Queensland, QLD

Made a mistake

published

I made a mistake and ordered 7 pairs of boxers in the wrong size not realising till they arrived. I then checked online their returns policy chatted to a staff member about getting them replaced, after a couple of minutes I had all the details needed. They were very prompt and helpful and before the day was out I had an email confirmation to say my new package was awaiting dispatch. Very impressed Step One thanks.

Underwear Shops & Brands

Find out how Step One Bamboo Underwear compares to other Underwear Shops & Brands

Know better, choose better.

Compare all

Great Company and Product

published

I bought the wrong size.. they replaced it instantly no questions asked and sorted me out in a flash. They have great business ethics.

Bret-Leah

Bret-LeahCentral Highlands and Goldfields, VIC

  • 2 reviews

Amazing customer service!

published

Bought a 7 pack for my hubby for his bday. Apparently I see him through love goggles and I bought them a couple of sizes too small! Return was unbelievably easy and response times from the team were beyond fast! So bloody happy and can’t wait for Hubs to be enjoying them!

Daniel c

Daniel cSydney Surrounds, NSW

So bloody comfy for a bigger person aswell

published

The undies have never been so comfy for a bigger guy no ride ups no chaffing dont even notice they are even on would recomend to anyone

Fair dinkum, these are the best

published

Not only are these the best underdacks I’ve ever worn in 57 years, the service is even better. Fast, friendly responses to any inquiries and very focused on customer satisfaction.

Jaime

JaimeDarling Downs, QLD

Best Jocks Ever

published

I purchased Step one's for hubby and my son. They both love them and refuse to wear anything else. Shopping online is easy and the returns process is fantastic.
Do yourself a favour and treat your man.

Stephanie

Stephanie South East Queensland, QLD

Amazing!

published

I think it goes without saying that these are INCREDIBLE as a product but their customer service is even better.

Underwear Shops & Brands

Find out how Step One Bamboo Underwear compares to other Underwear Shops & Brands

Know better, choose better.

Compare all
chops_45

chops_45Gippsland, VIC

good undies,

published

100% reliable and honorable will be coming back and have already done so, focusing on customer not on the dollar well done, have had problems replaced straight away im impressed

Trish

TrishPerth, WA

Ultra comfortable underwear and awesome customer service!

published

I bought the trunks for my son and he says they are SO comfortable, it's incredible! They were a little on the big side and so I contacted support - who promptly sent me a link to reorder a pair one size smaller, absolutely free of charge! And it was boxing day! Awesome, fast customer service - very happy customers :)

Edward

Edward Central Highlands and Goldfields, VIC

Fantastic

published

Unreal first day i warn them i know i had to order more so happy with them and how quick they come to get delivered was good aswell definitely will be getting more in the future

Hebbie

Hebbie Hunter Region, NSW

My husband absolutely love step one

published

He works in very hot conditions and had continual chaffing between his thighs and he loves them on the golf course- worth every penny! Customer service was excellent - not a very savvy person with IT but they were very patient and helpful 10/10

Chantal T

Chantal TSouthwest, VIC

  • 2 reviews

Simple to order & the best customer service

published

Step One were simple to order & fast delivery. The customer service was great & super quick to respond to any issues or questions that I had. I couldn’t fault Step One in any way & will definitely be recommending to all my friends & family. So happy I ordered them & definitely will be ordering more for every male in my household.

WOOPS!!! wrong size :P

published

Well we've all probably been there one way or another. I ordered the wrong size and as soon as I noticed I contacted support and straight away they were on to it. Trying to organize new underwear as soon as possible. I love the feel of the material and how it breathes on my skin. So goooood!!!...

Underwear Shops & Brands

Find out how Step One Bamboo Underwear compares to other Underwear Shops & Brands

Know better, choose better.

Compare all

Super comfortable, super customer assistance

published

i initially ordered stepone after my mate said they were the most comfortable jocks he'd ever worn.
saw a sale and bought 7 pairs of the boxer brief.
Opened them and were super impressed with the comfort but just felt a bit long in the leg for me.
Contacted customer support via email who got back to me within 15 minutes.
I have sent off the 6 pairs i haven't opened and stepone are already sending me 7 replacements!
amazing product, amazing service, amazing company.

Adam I.

Adam I.Metropolitan Adelaide, SA

Clever marketing POOR product

published

Started wearing through the material in multiple pairs. Poor customer service. Still waiting on a response over a week later. Won't buy again...

  • Thumbnail

Over-extending myself

published
Patrick D.

Patrick D.Sydney Surrounds, NSW

Feels like im wearing nothing at all!

published

So glad i made the change.
After years of chafing isuues i finally made the choice to switch to step ones. And in the words of stupid sexy flanders it seriously feels like your wearing nothing all.
I do recommend getting a size bigger than what you would normally wear in regular undies as the sizes are abit defferent.
And had no issues getting mine replaced with the correct size using thier wonderful guarantee.
100% greatest undies on earth.

Spectacular - exceptional customer service

published

Online store was easy to navigate and I bought my products on a discount with the Black Friday deals. There could be a wider range of products including a trunk with a fly, and some more colours, but otherwise I was satisfied. There was a defect on one of my pairs, which I contacted the company and they happily replaced free of charge. Would definitely recommend.

Page 5 of 21
See all Step One Bamboo Underwear reviews

Questions & Answers

Frequently Asked Questions about Step One Bamboo Underwear

How much are they?

QtyPrice
Buy 1$29 ea
Buy 4$25 ea
Buy 7$22 ea
Buy 15$17 ea

How do I get different colours when ordering more than one pair?

Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.

What sizes do Step One underwear come in?

SizeWaist (cm)Waist (in)
2XS (Size 4/8)52 - 57 cm21 - 22 in
XS (Size 8/12)62 - 67 cm24 - 26 in
Small71 - 76 cm28 - 30 in
Medium81 - 86 cm32 - 34 in
Large90 - 95 cm36 - 38 in
Extra Large100 - 105 cm40 - 42 in
2XL109 - 114 cm43 - 45 in
3XL119 - 124 cm47 - 49 in
4XL128 - 133 cm50 - 52 in
5XL137 - 142 cm54 - 56 in
6XL146 - 151 cm57 - 59 in

Latest Consumer Questions

Shirley T.

Shirley T.asked

Bamboo Trunk (Shorter)

Why do you only go up to 2 XL in trunks. I want 3XL

No answers
Carrie

Carrie asked

Bamboo Boxer Brief (Longer)

The issue my partner has with his current underwear is that they are folding over from the waist and end up being very uncomfortable for him. How stretchy is the length and waist so that he doesn't experience the waistband folding over/down? Thanks.

No answers
Suzi

Suziasked

Bamboo Boxer Brief (Longer)

How much is delivery?

No answers

Get an answer from our members and Step One representatives

Details

Step One sets out to makes men’s bamboo underwear with simple aims in mind: to be really comfy, to remove the ‘permanent front wedgie,’ and to fit well, all for a fair price.

With an impressive 4.7 star rating from almost 4,000 reviews, this bamboo underwear succeeds. Many happy men reported that their new underwear was exceptionally comfortable, that it fit them well, and that there was no riding up or chafing.

According to Step One, thanks goes to the bamboo fabric, which breathes well and wicks away moisture away to ‘keep you dry and comfortable all day.’ Step One credits the underwear's good fit to a 3D contoured pouch with elastic stitching, which supports the crotch area and stretches to fit.

Step One is an ethical company with BSCI certification, and they use organically grown and FSC certified bamboo.

Compare both Step One Bamboo Underwear
Step One Bamboo Boxer Brief (Longer)
  • Award Winner 2021

Step One Bamboo Boxer Brief (Longer)

4.7
(5,071)
Step One Bamboo Trunk (Shorter)
  • Award Winner 2021

Step One Bamboo Trunk (Shorter)

4.7
(2,317)
CategoryUnderwear Shops & BrandsUnderwear Shops & Brands
Mens / Womens ClothingMensMens
Labels Sold Own LabelOwn Label
Buy Now, Pay Later OptionsNoneNone
Compare both Step One Bamboo Underwear

Visit official website

Other Underwear Shops & Brands

Previous
Curvy

Curvy

4.8
(923)
The Iconic

The Iconic

4.0
(2,623)
OzSale

OzSale

3.8
(12,290)
Popcherry

Popcherry

3.7
(1,112)
Zodee

Zodee

3.9
(113)
Beserk

Beserk

4.8
(24)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.