Reviewer Photos & Videos
Seriously great undies.
Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!
Don’t expect magic
It was really easy to find the right product toward what I was looking for and the full range offered was an ease to navigate within.
The product came has a very high quality and really comfortable.
It just didn’t prove what was advertised on the tin.
- Bamboo Boxer Brief (Longer)
- Verified customer
Ordered 2 Weeks Ago - Still Not Shipped!!
My Order Number is 403930, and I really need help from the spokes person for Step One.
2 weeks ago (2nd July) I ordered 7 pairs of the Boxer Briefs in all different colours. After 7 days, I contacted Step One wondering why they had not been dispatched, and last Saturday I received a reply, telling me that my order had been stuck on "Pending" status, because the Cookie Monster colour was no longer available. Rochell was very polite and helpful. I told her to replace them with the Butternuts colour instead.
Rochell said she informed the Wareho...use Team of this matter, and a shipping confirmation will be sent, as soon as the package is dispatched. But now, almost another week has passed and they still haven't been shipped. It's exactly 14 days ago that I did this order and paid $154.00 I think you have a wonderful product, because I bought 3 pairs of the Boxer Briefs for my 81 year old Dad about a month ago, and he loved them. Could you please contact the packing warehouse, and tell them to ship my order out, as I want my Dad to have these, so then he has 10 pairs, instead of 3. My Order Number is 403930, for 7 pairs of x-large Boxer Briefs in, Black Currant, Smashed Avo, Gun Metal, Ahoy Sailor, Juicy Plums, Butternut and Snow Flurries? hahaha, I can't remember. They are coloured white anyway. You have come up with some really interesting names. I have included a screenshot of my Order Confirmation email. Thankyou.
Comfortable but questionable quality
Good website. Easy to order the right size.
Delivery was really slow but to be fair that’s hard to judge during COVID.
Good design and cut producing good comfort.
Stitching protruding in a couple of spots and digging in. Had to be trimmed with scissors.
Hole in the bum after the first wearing.
Very expensive especially considering the poor quality.
Unfortunately wouldn’t recommend to anyone else and definitely wouldn’t purchase again.
Marketing/mass brainwashing...Where is the line?
I found the perfect boxers today...and they weren't step one! (Icebreaker merino)
The material used in these feels amazing, until the rigid, sand paper like waist band gets you! Got a bit if ball discomfort as well! Also, these are slow drying. But I definitely got sucked in by the ads! Baaa! Good concept, needs refining (soft waistband).
Comfortable but developed holes after one wear!!
Very comfortable but unfortunately they developed large holes in the material after only wearing once. This happened to all 3 pairs so it wasn't just a one off. Would not recommend based on my experience.
Not that great
The sizing is all over the place no 2 pairs are a like, stitching fell apart on 2 out of 5 pairs. Shipping took forever, I know auspost were under the pump durrimg COVID. Still rides up, never chaffed before until i tried them. Definitely not as comfortable as they are made out to be, had to purchased another brand as they are virtually un wearable
- Bamboo Trunk (Shorter)
- Verified customer
Not likely to repeat!
Bought 1 pair to trial! Trying on. Unlikely to repeat, no fly serious ommision in design especially for Senior citizens who tend to pee more often plus too many goods Made in China these days!
Great customer service, underwhelmed with the product.
I want to start off by saying that the customer service was faultless and I had no problem dealing with Step One while interacting with them.
I have big quads and big glutes from many hours in the gym and playing sport over the years - and like all the guys in the adverts, historically I have struggled with underwear riding up all the time and feeling too tight etc. (I have always had to buy loose fitting boxers one size up, which end up being not so loose fitting). I saw the Step One boxers via an ad on IG and thought these would solve all my...problems. In short, they didn't. My waist is 34 inch, but I always have to get underwear or trousers at 36 inch for them to feel comfortable on the legs/glutes (at their widest points my legs are 24-25 inch and my glutes 39-40 inch). For smart trousers/suits I always have to get tailor made. Seeing that this design was 'made for guys with big legs' I thought I'd order a pair true to my waist size (34inch = size M on the sizing chart) and let the technology of the design fit around me. I received my size M and thought they felt a tad tight, but not too bad. I liked the material, feel and aesthetic design of the boxers but after about one hour of moving around the house in them (nothing major, standing/sitting/stairs a few times), they'd ridden up and it all felt a bit 'close' down there. I wondered if I needed a size up. So I got in contact to take advantage of the 'first pair for free' scheme which they have available (which I think is brilliant by the way!). With a very swift reply to my email, Step One sent me a size up (they sent me a different colour which I thought was strange but I was willing to ignore this as I would have ordered more in a variety of colours if the size L were on the money). The larger size was definitely a better fit and are great if you just stand without moving much, but after a bit of time in them....they still rode up and left me a bit sweaty down there! Maybe my dimensions are on the extreme end, but I'm just left feeling a bit disappointed and cheated by the branding claims. I seem to be the minority in my experience but thought it'd be worth sharing as to my understanding - Step One are trying to target those with extreme measurements with their underwear.
Still ride up
Seems good when you first wear them, but after just 2 or 3 washes the fit changes and they ride up worse than other underwear, the colour fades very quickly.
- Bamboo Boxer Brief (Longer)
- Verified customer
Ouch - Nightmare seam down the middle of the pouch.
They seem comfortable when you’re not moving. As soon as you’re moving the inner seam down the middle of the pouch means a lot of adjustment is necesarry. Not for me. Get rid of the seam would be my advice.
Really disappointed in step one brief long that they rolls down showing plumber crack after sitting.
I’m wearing them now and need keep putting them up as they keep rolling down. And there aren’t made Australia only designed not worth the price when cheaper pairs I don’t have this problem
After the hype there is still chaffing - just elsewhere on the pants
The undies are overall comfortable, and you notice immediately that the upper inner leg and the male 'bits' are well catered for, which is great!...unfortunately, the seam between the 'no-chaff' item between the legs and the rest of the undies are very uncomfortable and rub, creating a different area for a 'rash' with a relatively uncomfortable 'sewing join'.... They can't be worn for very long distance walking
Make sure you order the right size and the claim they don’t ride up.
I ordered the wrong size, sent the unopened pairs back in return for the correct size. It has been over a month and I still have not received my replacement. I wonder if they would have let me pay for the items a month after receiving them.
In addition, the claim they don’t ride up when you squat is complete crap!
Not for me.
Against all claims up they rode, no difference to any others I've tried. They are comfortable to wear but only until they end up bunched at the top of the leg. Shame but they are not for me.
Great product but terrible shipping
i bought Step one previously and had a long wait despite paying for the express postage, got the underwear, they did great just as advertised, I was impressed enough to order again, selected express postage, 2 weeks later and there is still no dispatch notice and my email enquiry has gone unanswered.
great fit, doesn't last
The fit is great BUT they don't last, holes only after a few weeks. There are many people saying the same thing. We even wash them in a delicate s wash bag and we do not have a dryer. So sorry step one its the product not our washing machine. If you improve the quality ring us you will have a customer in us for life but with 3 pairs out of seven failing in a few weeks NO THANKS. Kynan H . Australia
The thinnest pair of undies on the planet! Already holes when opened!
I was really excited to try on my FIRST pair of Step One underwear. I received the package this morning, opened it up... it did not live up to my expectations.
The SIZING was completely fine!
I was expecting at least some sort of thick-ish material, but disappointingly, the material is as thin as THIN!! They feel so fragile, one stretch and I feel like they'll tear and become useless!!!
Opening it from the package, without even wearing it yet, I already see a hole in the seam of the crotch!!
I had really high expectations for this brand, but unfortunately, the underwear just does not live up to what claims to be... for the price, you really expect it to be thick, decent quality!!
Expecting a full refund. Thank you.
Disappointed big time .
When you first put them on there fine , but then as the day progresses they drift down , and when that happens your jewels are again not contained , also the band always tends to fold , so no im not happy with them , and unfortunately i bought eight of them .
They are essentially bike elastic pants,they stop chaffing but they keep everything bunched up..not good
Looks great.. gives no breathing room for male jewels.. they are literally like bike pants with a fancy name. They do stop chaffing, but a differemr material should be used
I purchased 1 pair of the longer version for my husband but thought they werw a little expensive . He loves the lycra section and the leg length but despises the fact there is no fly. Finds it very inconvenient without and for thus reason alone would not purchase additional jocks. Now if you were to improve the design by incorporating a fly you'd have the perfect pair of jocks.
Questions & Answers
Frequently Asked Questions about Step One Bamboo Underwear
How much are they?
|Buy 1||$29 ea|
|Buy 4||$25 ea|
|Buy 7||$22 ea|
|Buy 15||$17 ea|
How do I get different colours when ordering more than one pair?
Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.
What sizes do Step One underwear come in?
|Size||Waist (cm)||Waist (in)|
|2XS (Size 4/8)||52 - 57 cm||21 - 22 in|
|XS (Size 8/12)||62 - 67 cm||24 - 26 in|
|Small||71 - 76 cm||28 - 30 in|
|Medium||81 - 86 cm||32 - 34 in|
|Large||90 - 95 cm||36 - 38 in|
|Extra Large||100 - 105 cm||40 - 42 in|
|2XL||109 - 114 cm||43 - 45 in|
|3XL||119 - 124 cm||47 - 49 in|
|4XL||128 - 133 cm||50 - 52 in|
|5XL||137 - 142 cm||54 - 56 in|
|6XL||146 - 151 cm||57 - 59 in|
Latest Consumer Questions
Do you do these with a fly
when will you be getting trunks in white
When will 2xl in white boxer shorts be in stock again and do they shrink in wash
Step One sets out to makes men’s bamboo underwear with simple aims in mind: to be really comfy, to remove the ‘permanent front wedgie,’ and to fit well, all for a fair price.
With an impressive 4.7 star rating from almost 4,000 reviews, this bamboo underwear succeeds. Many happy men reported that their new underwear was exceptionally comfortable, that it fit them well, and that there was no riding up or chafing.
According to Step One, thanks goes to the bamboo fabric, which breathes well and wicks away moisture away to ‘keep you dry and comfortable all day.’ Step One credits the underwear's good fit to a 3D contoured pouch with elastic stitching, which supports the crotch area and stretches to fit.
Step One is an ethical company with BSCI certification, and they use organically grown and FSC certified bamboo.
|Category||Underwear Shops & Brands||Underwear Shops & Brands|
|Mens / Womens Clothing||Mens||Mens|
|Labels Sold||Own Label||Own Label|
|Buy Now, Pay Later Options||None||None|
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