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Step One Bamboo Underwear (page 5 of 5)
Boxer Brief (Longer), Trunk (Shorter)Reviewer Photos & Videos
Seriously great undies.
Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!
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Just marketing ploy
The waist band is destroyed after less than a year. The elastic cuts in and is shreading and is the worst quality. Not worth what we paid for them. Would not buy again.
1 comment
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These ride up like a shonky?!
Brought 4 pair they rode up so much took advice and got the longer ones (like 30mm longer) I thought thats not going to make any difference and was right they just ride up and bunch up so much its ridiculous, tried different sizes as well, tried about 10 other brands as well in my quest but all pretty average until I found Kmart alpha sports long briefs $8 and they are exceptional, someone in one of these reviews mentioned them. The step ones do feel nice when you first pug them on until you move like 30 seconds later they just ride hard
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devina l.South East Queensland, QLD
Poor quality
My partner has worn his step ones 3 times since I brought them and the have treads coming off the underwear and they are riding up his legs I am not happy with this product this is the first pair I was think of buying another I am not going to buy another
1 comment
Greg T.Step One
Hey Devina,
So sorry to hear about this. We produce thousands of pairs and every now and then a few bad apples slip through QC.
We offer a full 12-month warranty. Can you please email us on info@stepone.life and we'll make it good for you. ... Read more
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Adam WSouth East Queensland, QLD
- 2 reviews
Disappointing
As per normal underwear they split so just the same as normal brands - just more expensive- bought 6 pairs after the glowing reviews- never again. Really disappointing as I wanted them to be great
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- Bamboo Trunk (Shorter)
- Verified customer
I was offered support and comfort, all I received was thin fabric undies offering no support.
The cheapest underwear if ever seen, and for your price that's ridiculous. They offered no support, I purchased them for support while riding sports bikes, very disappointed in the product.
1 comment
Greg T.Step One
Hey Tristan,
This is 99% of the time a sizing issue. We offer a 30-day First Pair Guarantee, so if you could email us on info@stepone.life we will send you out a new size to try. If that still doesn’... Read more
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PeterSydney, NSW
- 2 reviews
- 4 likes
Extremely comfortable no fitting issueses
Store easy to navigate and process very easy
Good range of products and colours
Product quality very good immediately brought more after first delivery.
Delivery excellent kept in touch with messages delivered on time.
1 comment
Greg T.Step One
Hey Peter!
Thanks for the review, I am not sure if there has been something missed here, but you seem quite happy with the product, but you've rated us a 1-star? If there is something we can fix, plea... Read more
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consumerHobart, TAS
- 3 reviews
Great, but....
They are, mostly, everything they claim. Extremely light, comfy and wear well. But....the waist band just keeps rolling and bunching. Very annoying, especially when flying. Maybe i should try trunks ....
November 3rd 2019 Update: In the bin
I bought 3 pairs. Loved them when i got them. Went from 5 star to 4 due to annoying waist band. It rolled down. Band lost flatness, always rolls. Cannot get briefs down to wee if you wear pants. Flying and sitting long periods band made it very uncomfortable. Longer i had them the looser they became and the more i hated them. Moved them to the back of the draw. Now I've now binned them after 3 months. So much promise but no value for money.
1 comment
Dave N.Step One
Hey Mate, thank you for the valuable and honest feedback. If you can send us an email at info@stepone.life, we will be happy to talk more about this concern. Thank you!
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Crap waistband
Leg and crotch are comfy but the waistband keeps rolling over. This is extremely annoying if you have to squat a lot while you work. I suspect that's why the fuller-figured models are wearing tshirts to hide it. Great marketing - fix the waistband.
1 comment
Greg T.Step One
Hey Marty,
This sounds like it could be a size issue. We offer a 30-day First Pair Guarantee, so we will either send you out a new size or style or give you a full refund. ... Read more
Can you please email us on info@stepone.life so we can look at some options? Thanks GregSimilar opinion? Write a review on ProductReview.com.au!
Peter N.Sydney, NSW
BS advertising
Most comfy undies!!! What a load of crap. Spent all day yesterday picking at my undies, unfolding the top of the waistband. Bought 7 pairs. What a waste of money.
1 comment
Greg T.Step One
Hi Peter
Thanks for the review. This could be a sizing issue. We offer a First Pair Guarantee for 30 days. Can you please email us on info@stepone.life with your order number so we can either send you a new size or provide a refund? Thanks Peter
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Find out how Step One Bamboo Underwear compares to other Underwear Shops & Brands
Know better, choose better.
AdamSouthwest, VIC
Comfy butt.... Still ride up
Comfy and good fabric, although it does take an age to dry, so if doing an activity while where you sweat, take a clean pair to put on, cos they stay damp. The so called never ride up on the long trunks doesn't work, they still ride up and I find myself forever pulling the legs down. Very let down, or rather bunched up. Sadly I bought several pairs living in hope. Won't be buying more.
1 comment
Greg T.Step One
Hey Adam,
Sorry to hear about this. This sounds like a sizing issue. We offer a First Pair Guarantee, which means if the sizing is incorrect, we will send you another pair free of charge to try. If t... Read more
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PedroFar North Queensland, QLD
- 4 reviews
- 1 like
Comfortable but the elastic waist continually folds over! Different sizes makes no difference
Very comfortable fabric but elastic waistband folds over continually and choosing a different size make absolutely no difference it’s just too flimsy or too wide and size changes won’t make any difference
August 5th 2019 Update: Waistband folds over continually
Staff here will continually tell you everything is a sizing issue ! It makes no difference what size you have the waistband continually folds over making it uncomfortable . It’s either too wide or to flimsy ! This is the only issue that needs to be sorted and then maybe the claim of most comfortable underwear will be true ! I’ve been refunded and sizes exchanged but this won’t change my rating as the product has not changed !
1 comment
Greg T.Step One
Hey Pedro,
Sorry to hear that, we do offer a First Pair Guarantee which we will send out another pair for free, (which by the looks of it we have done this), so if that still hasn't worked for you, t... Read more
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Sam H.Metropolitan Adelaide, SA
Definitely not the world's most comfortable undies
The elastic is constantly folding back on itself, certainly not the world's most comfortable undies. When you pull your pants down they get stuck up your crutch and you're constantly fighting with them
1 comment
Greg T.Step One
Hey Sam,
This sounds very much like a sizing issue. We have a First Pair Guarantee for 30 days, can you please email us at info@stepone.life so we can sort it out for you? If that still doesn't work,... Read more
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Great at first but then....
Very comfortable at first.
However, there is writing on the back inside of the briefs that becomes very scratchy after a few washes as the writing starts to peel in different spots. I bought 5 pairs and all 5 have this issue after about 1 month of wash and wear. It is extremely irritable around the tailbone area and makes the underwear unwearable.
I emailed step-one but didn't receive a response.
2 comments
Greg T.Step One
Hi Warren,
We no longer have the printed labels on the back, we moved to a removable care label about 9 months ago. ... Read more
Nonetheless, can you please email us with your order number so we can find a solution for you. It's info@stepone.life Thanks Warren, GregHi Greg - I emailed per your suggestion about 2.5 weeks ago. Still haven't received any response.
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sap01Sydney, NSW
- 5 reviews
- 8 likes
Great marketing but doped the ball
Marketing wise these guys have nailed it. However when it comes to the actual product, for me NO not comfy at all, like wearing a pair of poor quality cycling shorts without the chamois and no support for the package. Found myself constantly re-adjusting all the time. This my have to do with the fact i am an between size guy and opted for the size up + had to go the Brief due to being a cyclist and having largish upper legs. Worst of all and the main reason for the 1 star is "shipping". 7 days after the item shipped i contacted One-Step to only...Read more
get a reply "MATE" "LEGEND" wait a few more days! few days later and after i gave them some stick over the freight (7 days Melb-Syd) they followed up and agreed to send again. BUT sent slow mail and 4 day later i received. Basically you have a customer trying your product for the first time and it takes 2 weeks to get the product. then off course the blame is on the postage company. Guys you choose to use and only pay pittance for freight, unfortunately this is the result. Sorry guys not for me!2 comments
Greg T.Step One
Hey Sap,
Sorry to hear about your experience. I'll discuss with the Customer Service Team. ... Read more
Please note, our standard shipping time is 2-6 business days from when you place the order. Regardless, I'll take this up with the team. Apologies again. Secondly, I am also an in-between guy, we do offer a First Pair Guarantee, so we are more than willing to send you out the size down to try if you'd like for free? If that doesn't work for you, then we will under our Guarantee, give you a full refund on your First Pair. Can you please email us with ref: SAP01-PR and ill deal with this personally to ensure we sort this out and make it right for you? info@stepone.life Thanks, mate GregHi Greg, sorry the late reply.
Thank you for the offer and appreciate the fact you are a company willing to follow thru with their promises/guarantee
I will send you a quick email at info.
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YteeSouth East Queensland, QLD
Still do not know
If I had received them I could comment. Easy enough to order. Your communication with Dave was good. Let us hope I get my order soon or I will think twice before ordering again.
I have now received my order and am very pleased with the product, thanks to customer service.
4 comments
Greg T.Step One
Hey Ytee,
Really sorry about this. Can you please email us so I can look into what's gone wrong here. ... Read more
Rest assured we will resolve it for you. GregI have received my order thank you. Also very happy with the product and customer service. Many thanks.
Alan
Greg T.Step One
That's great to hear Alan.
Would you be able to update your review to how your experience has been so far now you have the product?
Thanks
Grewg
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Find out how Step One Bamboo Underwear compares to other Underwear Shops & Brands
Know better, choose better.
TobyGreater Melbourne (Outer), VIC
- 2 reviews
Very poor customer service and no warranty
I have bought 10 pairs of these. After the third wearing I found stitching was coming apart on a few of these. I made contact online with the company and they said to send photos which I did. I have not heard from them since and they don't return my emails now. Buyer beware...
3 comments
Greg T.Step One
Hey Toby,
Really sorry about that, not the experience we aim to provide. Can you please email me with your order Att to Greg and I'll personally look after it. Please note we offer a full 12-month warranty and any defects will be replaced. ... Read more
Regards GregHi Greg, Thanks for the reply. What is your email address so i can send to you? I have info@stepone.life but have emailed about half a dozen times since the start of the year with no response?
Greg T.Step One
Hi Toby,
Please send it to info@ and mark it 'Att Greg!' and I'll make sure I pick it up. Sorry again Toby! ... Read more
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They start off great... I loved them... now they're falling apart...
They start out great and then start to fall apart. I purchased 15 pairs and I've rotated them. I think rotating 15 pairs you should get a few years use, however, I think I'm going to get one year. If I purchased them singularly, this would mean $450 a year for underwear???
2 comments
Greg T.Step One
Hi Andrew,
Thanks for your review. Given yours are a year old you would have a Version 1. We are now up to v3 which includes thicker and stronger fabric and a totally new Waistband. Bamboo as you know... Read more
No problems. I'll do that soon. I purchased them on 18th of may, 2018, so about 3/4 of a year old. They have become extremely thin, to the point of getting holes...
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Questions & Answers
Frequently Asked Questions about Step One Bamboo Underwear
How much are they?
Qty | Price |
---|---|
Buy 1 | $29 ea |
Buy 4 | $25 ea |
Buy 7 | $22 ea |
Buy 15 | $17 ea |
How do I get different colours when ordering more than one pair?
Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.
What sizes do Step One underwear come in?
Size | Waist (cm) | Waist (in) |
---|---|---|
2XS (Size 4/8) | 52 - 57 cm | 21 - 22 in |
XS (Size 8/12) | 62 - 67 cm | 24 - 26 in |
Small | 71 - 76 cm | 28 - 30 in |
Medium | 81 - 86 cm | 32 - 34 in |
Large | 90 - 95 cm | 36 - 38 in |
Extra Large | 100 - 105 cm | 40 - 42 in |
2XL | 109 - 114 cm | 43 - 45 in |
3XL | 119 - 124 cm | 47 - 49 in |
4XL | 128 - 133 cm | 50 - 52 in |
5XL | 137 - 142 cm | 54 - 56 in |
6XL | 146 - 151 cm | 57 - 59 in |
Latest Consumer Questions
Suziasked
How much is delivery
No answers
Robbie asked
What size is XL in inches?
No answers
Alf Roseasked
When will the yellow ones be back in stock please?
No answers
Details
Step One sets out to makes men’s bamboo underwear with simple aims in mind: to be really comfy, to remove the ‘permanent front wedgie,’ and to fit well, all for a fair price.
With an impressive 4.7 star rating from almost 4,000 reviews, this bamboo underwear succeeds. Many happy men reported that their new underwear was exceptionally comfortable, that it fit them well, and that there was no riding up or chafing.
According to Step One, thanks goes to the bamboo fabric, which breathes well and wicks away moisture away to ‘keep you dry and comfortable all day.’ Step One credits the underwear's good fit to a 3D contoured pouch with elastic stitching, which supports the crotch area and stretches to fit.
Step One is an ethical company with BSCI certification, and they use organically grown and FSC certified bamboo.
Category | Underwear Shops & Brands | Underwear Shops & Brands |
---|---|---|
Mens / Womens Clothing | Mens | Mens |
Labels Sold | Own Label | Own Label |
Buy Now, Pay Later Options | None | None |
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Greg T.Step One
Dear Tammie,
We offer a full 12-month warranty on our products, by the sounds of it, these may require replacements if the fabric has worn like described. Please email us on info@stepone.life with yo... Read more
ur order number and some photos and if they are faulty we will, of course, replace them.