Reviewer Photos & Videos
Seriously great undies.
Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!
I purchased my 1st pair to try them. They stretched and sagged after two wears and became extremely uncomfortable.
Washed once by hand. Worn them three times. Panel have stretched, Elastic in legs useless and waist band rolls over making it uncomfortable. Typical Chinese Manufacture all materials too light and poor quality. Having said that I am going to give them the benefit of the doubt and I have ordered a smaller pair. I would strongly suggest that you up the quality of your materials if you want to stay in the market because at the moment I feel that they are in the same range as Target $3 pair. Sorry to write this, part of me is disappointing and part of me wants to see you succeed. PS your site does not seem to offer the choice of multiple colors under one purchase.
These ride up like a shonky?!
Brought 4 pair they rode up so much took advice and got the longer ones (like 30mm longer) I thought thats not going to make any difference and was right they just ride up and bunch up so much its ridiculous, tried different sizes as well, tried about 10 other brands as well in my quest but all pretty average until I found Kmart alpha sports long briefs $8 and they are exceptional, someone in one of these reviews mentioned them. The step ones do feel nice when you first pug them on until you move like 30 seconds later they just ride hard
as a 2nd time returning customer
sadly 1st order sizing was too big BUT I stuck with them for a few months, now with no more elastic rubbing inner leg rashes I've returned for MORE <3
As per normal underwear they split so just the same as normal brands - just more expensive- bought 6 pairs after the glowing reviews- never again. Really disappointing as I wanted them to be great
- Bamboo Trunk (Shorter)
I was offered support and comfort, all I received was thin fabric undies offering no support.
The cheapest underwear if ever seen, and for your price that's ridiculous. They offered no support, I purchased them for support while riding sports bikes, very disappointed in the product.
- Bamboo Trunk (Shorter)
Not as good as they make out but still comfortable
I actually believed the hype and ordered 7 pairs as my first order.
I have large legs and these underpants are not tight enough on my legs to prevent ride up, in fact even putting on long pants pushed them up the legs, where as the lycra ones I use to prevent chaffing do not.
Other than that the material does feel really nice and soft. But if your expecting the "never ride up" and "never have to adjust again" is simply not true. They are actually a bit annoying like that
I wont be going back to buy more, but wont slam them down either.
Deceptive business tactics.
My first pair were fantastic, so I ordered 7 more, 5 of which have absolutely no comfort pouch, when I contacted support to resolve this, I was offered only okne pair replacement leaving me with 4 pairs of expensive garbage.... Dave your money the new design is horrible, just go buy cheap crap, because that's what they are now.
Very disappointed! I purchased them about 4 weeks ago in preparation for summer hoping to avoid CHAFE a bit better. First warmer day and I can barley walk it's that bad. I'm not a big man just active with work and these are no better than the cheapo underwear you get from any shop.
I must say in 33 years ive never heard my old man being so happy with a pair of undies.
I had purchased 2 from our first order for a trial run and then recently another order for 15 pairs to get the great special price.
He's now got enough to last a life time :)
He says that they are the most comfortable undies he's ever worn, no creeping up legs and not having to keep repositioning the valuables.
He even went on a mans weekend and as men do up early in there jocks noticed someone else wearing "Step Ones"
So begins another conversation about the best undies out there.
Great product "Step One"
It's ok but not worth the hype
I purchased 2 pairs to trial , one boxer brief and one trunk.
I would never again buy the boxer brief as it rides up like everything else. But then again I do admit I got slim legs, maybe for bigger guys this would suit.
The briefs are comfortable. The material is great, very slight ride up. The only thing is needs to harder material to support the "package" section.
Doesn’t deliver on promises
Ok Firstly they ride up. Secondly the band around the top keeps folding In Half making for an uncomfortable experience. Thirdly they don’t support your junk as advertised.
On a plus side they are well made
- Bamboo Boxer Brief (Longer)
For the price you pay and all the promises in the ads we are really disappointed, my partner is still experiencing chafing.
Also moisture is not wicked away.
Postage took a while and updates for tracking were seriously slow.
Save your money folks and just buy your regular jocks.
Most comfortable undies my crap.
As soon as I put them on they started riding up and giving me wedgies, don't fall for this scam, oh and they won't reply afterwards for a refund or explanation.
Bad qualitity but apparently comfy
Bought hubbie a few pairs 12 months ago & they already have holes in them , he says they are comfy but at this price I won’t buy again he can be uncomfortable in cheaper cotton undies.
- Bamboo Trunk (Shorter)
You owe me 14 bucks!
Ok, so I went to your store through your email ad where it said 7 pairs @ $18.00 ea. Got to the site and it said 7 pairs for $20.00 ea. I like them so much, I still bought them, but you owe me 14 bucks! Cheers, Michael
Comfy butt.... Still ride up
Comfy and good fabric, although it does take an age to dry, so if doing an activity while where you sweat, take a clean pair to put on, cos they stay damp. The so called never ride up on the long trunks doesn't work, they still ride up and I find myself forever pulling the legs down. Very let down, or rather bunched up. Sadly I bought several pairs living in hope. Won't be buying more.
Comfortable but the elastic waist continually folds over! Different sizes makes no difference
Very comfortable fabric but elastic waistband folds over continually and choosing a different size make absolutely no difference it’s just too flimsy or too wide and size changes won’t make any difference
August 5th 2019 Update: Waistband folds over continually
Staff here will continually tell you everything is a sizing issue ! It makes no difference what size you have the waistband continually folds over making it uncomfortable . It’s either too wide or to flimsy ! This is the only issue that needs to be sorted and then maybe the claim of most comfortable underwear will be true ! I’ve been refunded and sizes exchanged but this won’t change my rating as the product has not changed !
Great marketing but doped the ball
Marketing wise these guys have nailed it. However when it comes to the actual product, for me NO not comfy at all, like wearing a pair of poor quality cycling shorts without the chamois and no support for the package. Found myself constantly re-adjusting all the time. This my have to do with the fact i am an between size guy and opted for the size up + had to go the Brief due to being a cyclist and having largish upper legs. Worst of all and the main reason for the 1 star is "shipping". 7 days after the item shipped i contacted One-Step to only...get a reply "MATE" "LEGEND" wait a few more days! few days later and after i gave them some stick over the freight (7 days Melb-Syd) they followed up and agreed to send again. BUT sent slow mail and 4 day later i received. Basically you have a customer trying your product for the first time and it takes 2 weeks to get the product. then off course the blame is on the postage company. Guys you choose to use and only pay pittance for freight, unfortunately this is the result. Sorry guys not for me!
Product is great but customer service could be better
Bought a pair for my hubby. Unfortunately the pair we received had a manufacturing fault. I contacted customer service and they asked photos. I sent photos and got a reply: you are covered under our First Pair Agreement, however I can give you two options at this point:
Option 1: Send a single replacement
Option 2: A 25% off total basket code
Why would i want 25% off my next buy if I have nothing to show for the first money I spent? Off course i choose the first option but would have expected a discount code maybe for the inconvenience. Who w...ould choose Option 2? So you get nothing for the money you spend first time and go shop more to get 25%??? I feel they should have sent a replacement pair or offered a refund straight away. And then for the inconvenience they could offer 10% or 20% discount off next shop. To keep us as a customer... just very confusing. The first pair agreement means nothing! If I buy something I always expect to receive a quality product anyway... what is this first pair agreement??? If I order a pair I have to receive it anyway....
- Bamboo Trunk (Shorter)
Don't last very long.
Don't last very long. It doesn't take long for holes to appear and the fabric comes apart from the waist band. Would not purchase again. Would not recommend ever again
Not all they’re hyped up to be.
They are comfortable, but they still ride up. Especially when sitting in the car which is when it’s most frustrating. The cookouts I wanted weren’t available when choosing, even though they are advertised everywhere. Shipping took ages too.
New Briefs are second to none
Answer 1 - Was pretty easy to navigate the store
Answer 2 - Surprised that there wasn't more to offer (IE in colour) as well, I had thought you offered jock straps as well?
Answer 3 - Quality of product - Second to none
I have tried the new briefs in several environments (IE working out, sports, formal wear and everyday wear) I find that they live up to their reputation and are a great start to a new generation of Briefs
Great prefect comfortable
Thought I’d try 1 pair first and they were great. Have gone on to buy another 4 pair and will buy more. I’m very satisfied with my purchase and the fit is amazing.
Damn these undies are comfy
Easy to buy and a great range to choose from. Very satisfied overall with this product.feels like you are wearing nothing at all. I have just ordered 7 more pairs
Not a longer leg at all.
These are sold as a longer length. Well
compared to the trunks they probably are but not longer than existing boxers I have. Please have a rethink and make them longer. Sorry
Questions & Answers
Frequently Asked Questions about Step One Bamboo Underwear
How much are they?
|Buy 1||$29 ea|
|Buy 4||$25 ea|
|Buy 7||$22 ea|
|Buy 15||$17 ea|
How do I get different colours when ordering more than one pair?
Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.
What sizes do Step One underwear come in?
|Size||Waist (cm)||Waist (in)|
|2XS (Size 4/8)||52 - 57 cm||21 - 22 in|
|XS (Size 8/12)||62 - 67 cm||24 - 26 in|
|Small||71 - 76 cm||28 - 30 in|
|Medium||81 - 86 cm||32 - 34 in|
|Large||90 - 95 cm||36 - 38 in|
|Extra Large||100 - 105 cm||40 - 42 in|
|2XL||109 - 114 cm||43 - 45 in|
|3XL||119 - 124 cm||47 - 49 in|
|4XL||128 - 133 cm||50 - 52 in|
|5XL||137 - 142 cm||54 - 56 in|
|6XL||146 - 151 cm||57 - 59 in|
Latest Consumer Questions
Why do you only release some colours for a limited time & also only in the smaller sizes when it’s clear that your customers like me would purchase more pairs when they can afford too?
Can I order different colours
Of course, just add them to your cart!
Get an answer from our members and Step One representatives
Step One sets out to makes men’s bamboo underwear with simple aims in mind: to be really comfy, to remove the ‘permanent front wedgie,’ and to fit well, all for a fair price.
With an impressive 4.7 star rating from almost 4,000 reviews, this bamboo underwear succeeds. Many happy men reported that their new underwear was exceptionally comfortable, that it fit them well, and that there was no riding up or chafing.
According to Step One, thanks goes to the bamboo fabric, which breathes well and wicks away moisture away to ‘keep you dry and comfortable all day.’ Step One credits the underwear's good fit to a 3D contoured pouch with elastic stitching, which supports the crotch area and stretches to fit.
Step One is an ethical company with BSCI certification, and they use organically grown and FSC certified bamboo.
|Category||Underwear Shops & Brands||Underwear Shops & Brands|
|Mens / Womens Clothing||Mens||Mens|
|Labels Sold||Own Label||Own Label|
|Buy Now, Pay Later Options||None||None|
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