Reviewer Photos & Videos
Seriously great undies.
Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!
I tried step one and was very surprised how comfortable they are . Only had one problem that the band rolled up , they have advised that a bigger pair should
fix that, so waiting to see if that will help.
Amazing underwear . Breaths great and is ultra comfortable . Great seller
Easy to navigate and purchase, super fast and absolutely fantastic seller . Size didn't fit and they refunded and sent through the size I needed .
Range is good enough .
Amazing product best underwear yet that I have purchased
Amazing customer service!
I ordered the wrong size and style, I sent them an email and within minutes the correct size and style were shipped out as part of their first pair guarantee, how good is that!?
Takes all the risk out of shopping for underwear online, customer for life!
Sensational feeling material just superb great looking boxer trunk when worn, comfort to the max. I wouldn't wear any others from now on. Great customer service. What a great gift to buy for a birthday.
These Boxes are a cut above the rest. So comfy.
Ordered the wrong size and customer service was amazing and exchanged for the correct size no questions asked.
Highly recommend them.
They are awesome
These are by far the best underwear I have ever worn, comfortable is an understatement. The website was easy to use and I found what I wanted easily with a good selection. The quality is really good and the after sales service is second to none.
so easy to navigate around their web site and choose the right product for you the range is amazing and the quality is fantastic. I ordered the incorrect size to begin with but this was not a problem the service is spot on.
Whilst we ordered the wrong size it was never a problem - the response time to my emails was instant, replacing my order with a different size was NO problem at all, will be returning and recommending
- Bamboo Boxer Brief (Longer)
- Verified customer
Comfortable super functional, I have large inner thighs and chafe when ever i exercise, Step One are life savers. No more need for hot sweaty compression wear. Customer service can not be beaten, they set the bar so high, highly recommended. An incorrect size choice made by myself was dealt with super fast and they replaced the both pairs and they only requested i return the un open pair. Between myself and teenage boys we are about to buy big and replace our undies draw with Step One
Wonderful service & Product
Purchased 5 pairs for my son, shipping was super fast, next day!
Trunks felt amazingly soft and son said comfortable, However were tight in the waist. Sent them back & customer service sent replacements the same day!
Super happy and will definitely purchase some more ..
Thanks so much!
Customer service was great.
The first pair I got were too small but the customer service was extremely helpful in getting them exchanged. Much easier than a lot of companies and replied very quick, sometimes even straight after I'd sent the email.
My partner loves them! ‘Finally something that doesn’t squeeze and pull his balls’ :)
Apart from that, the service was smooth and easy! I accidentally ordered large instead of medium. So I asked if I could exchange them. It was no problem for StepOne to do so and they sent me a correct size in a tickle. Amazing! Thank you so much!
I purchased 15 pairs, 5 each for my son, my brother and my son-in-law and they all love them.
Very easy to navigate and after sales service was super. Responses to emails were almost instant and helpful.
Very satisfied with the range of products.
Very satisfied with the quality of the products.
exceptional 5star customer service
1st pair were not quite right- contact made with customer service - no problem they said, 2nd pair received today- PERFECT - My husband rocks his Step Ones. Thank-you Step One
Great Product, Great Customer Service
- Bamboo Boxer Brief (Longer)
- Verified customer
Service was brilliant
My first selection was large, forgot my 6 pack broke, step one had no hesitation to send the xlarge. Within days all arranged and being swapped. Brilliant service and product. Comfortable fit
Great Customer Service
I really wasn't too jazzed about the underwear. Great quality but just not for me. However, I reached out to customer service and they were super prompt! And then they just sent all my money back. No hoops to jump through. Seriously great company!
Great Customer Service
When trying on I realised I purchased the wrong size, I sent them a Facebook message and without hesitation they were happy to send me out another pair free of charge! Great Service!
Great product and awesome customer service!
Tried a couple of pairs after hubby was having issues with a bit of chafing. Since he got them he hasnt had any issues and loves the trunks. Have since brought more, plus got my dad into them and my son. Unfortunately my sons were a bit small but customer service was great and was able to exchange them without issue. Responses to questions are super quick, even outside business hours. Really impressed. A bit pricey but worth it if you buy more. Happy days!
Top Customer Service!
Ordered a pair of these and found them to be pretty damn comfy but too small of a size. Emailed customer support with my issue and had a new pair of a larger size sent out within 20 minutes, no questions asked. Can't ask for much more than that in my book. Highly recommended!
I bought a pair of step ones but they were one size too small (my fault not theirs),I contacted the SO people, within 24 hours I had in my hands a free pair the right size.Such a good company.
Questions & Answers
Frequently Asked Questions about Step One Bamboo Underwear
How much are they?
|Buy 1||$29 ea|
|Buy 4||$25 ea|
|Buy 7||$22 ea|
|Buy 15||$17 ea|
How do I get different colours when ordering more than one pair?
Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.
What sizes do Step One underwear come in?
|Size||Waist (cm)||Waist (in)|
|2XS (Size 4/8)||52 - 57 cm||21 - 22 in|
|XS (Size 8/12)||62 - 67 cm||24 - 26 in|
|Small||71 - 76 cm||28 - 30 in|
|Medium||81 - 86 cm||32 - 34 in|
|Large||90 - 95 cm||36 - 38 in|
|Extra Large||100 - 105 cm||40 - 42 in|
|2XL||109 - 114 cm||43 - 45 in|
|3XL||119 - 124 cm||47 - 49 in|
|4XL||128 - 133 cm||50 - 52 in|
|5XL||137 - 142 cm||54 - 56 in|
|6XL||146 - 151 cm||57 - 59 in|
Latest Consumer Questions
how do l order a pair
Hi Im a 38 waist 36 to 38 looks ok but then you don't do a 38 to 40 as 40 to 42 will be too big could you advise
How long are the legs? my husband likes them down to his knees, I think that is classed as a 9” leg
Step One sets out to makes men’s bamboo underwear with simple aims in mind: to be really comfy, to remove the ‘permanent front wedgie,’ and to fit well, all for a fair price.
With an impressive 4.7 star rating from almost 4,000 reviews, this bamboo underwear succeeds. Many happy men reported that their new underwear was exceptionally comfortable, that it fit them well, and that there was no riding up or chafing.
According to Step One, thanks goes to the bamboo fabric, which breathes well and wicks away moisture away to ‘keep you dry and comfortable all day.’ Step One credits the underwear's good fit to a 3D contoured pouch with elastic stitching, which supports the crotch area and stretches to fit.
Step One is an ethical company with BSCI certification, and they use organically grown and FSC certified bamboo.
|Category||Underwear Shops & Brands||Underwear Shops & Brands|
|Mens / Womens Clothing||Mens||Mens|
|Labels Sold||Own Label||Own Label|
|Buy Now, Pay Later Options||None||None|
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