Seriously great undies.
Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!
Why wear anything else
Purchased them last week, using the bulk buy offer.
They arrived within days, I had one very minor issue (my fault) but their customer services sorted it out the same day.
What service and what a product!!!
Best underwear I've ever bought.
- Bamboo Trunk (Shorter)
- Verified customer
Cannot Recommend - Expensive & Uncomfortable
After reading numerous positive reviews of this product, I recently purchased a pair of Step-One trunks in 'Juicy Plums' colour. (Order #515301) I was initially impressed by Step-One's site and their claims about the bamboo material the they were made from.
Unfortunately, as I only purchased one pair as a trial, and of course they're now in a worn condition, I can no longer return them and/or get a refund. This is of concern to me, particularly as at $29 these trunks are very expensive compared with the cotton Jockey trunks I usually buy for...half that price. I'm also concerned that no mention is made of the Step-One's bamboo production process; are the toxic chemicals sodium hydroxide and carbon disulphide, which have been linked to serious health problems, used in this product? From a wearer's perspective, I was also disappointed. The waist band tends to roll over at your abdomen (and no, I don't have a beer gut LOL); the fabric has a "slimy" feel, unlike the softness of cotton; it feels as though you're wearing pantyhose (I imagine); the so-called comfort pouch tends to let the family jewels bang around; the fabric itself is very thin; and after repeated sitting/standing movements, the legs gradually sneak up your thighs. I used Step-One's sizing guide, which 'seems' appropriate, and purchased the 2XL size for my 112cm waist. I can only think that their sizing charts are overly generous, as I now believe that the Extra Large would've been a better fit, and possibly negate the leg creep.
Purchased the briefs that were a bit long and a size too big for me - but very comfy. Contacted customer services and the response was efficient and excellent. Within a few minutes of emailing I have an exchange sorted for the shorter ones and a smaller size. Top notch.
I must admit I was sceptical about the claims on how comfortable these are, so only bought a pair to try. Well, arrived and they are so comfortable that I’ve ordered 2 further pairs.
Great comfort guys, you won’t be disappointed
Where have these been all my life so comfortable and will never ever buy another pair of normal boxers again
Brilliant website and will definitely buy more step ones and recommend to friends and family as the step ones are so comfortable and great value for money and very quick postage too
Undies super comfy, best customer service out.
The underwear is super comfortable, and kept true to their promises. The customer service was even better, and responded within minutes. They were very helpful, and I was very happy with the outcome of the customer service.
Why dont we have the choice for different colors?I bought four pairs last time and I could only get two colours thats because I got the trunks and boxers if I want to buy just the trunks for hubby I have to buy all the same colour? Why do you not have coour choice for different amount you buy...Made in china again like everything so what can you do about the colour choice?
Pants underwear ever
So I’ve been looking at these for a while but always thought it was another gimmick, any way I pulled the plug and ordered a single pair, I went for a size up as it states to do that if your between sizes, they arrived but found there a touch big, so contacted customer services and a guy called sid replied instantly, super friendly, gave me a few options and got me a smaller pair sent out instantly
Feels like I forgot my shreddies...
It took me a few pairs to get the size right, but once I had it instantly felt great. Step Ones really do feel like you’re not wearing anything and the pouch works a treat, my usual five minute stock check is a thing of the past. The material feels smooth and comfortable and I love the colours, but there is no way I’ll order ‘Hello Sailor’...
The customer service is fantastic too, my first pair went to a previous address but once this was highlighted another pair were dispatched and with me within a couple of days. I think I’ve ordered five tim...
Its all just advertising. They are standard undies
They are noting more than basic underwear. Make something dearer & run a good advertising campaign & they will come. Not even worth sending back as the post cost makes that not worth worrying about. Don't get sucked into the hype. You buying their TV ads & that's a fact
Never have to adjust yourself again.
You'll never have to adjust yourself again.
They breathe, great when you work in mining.
Customer service is A+. I had a minor hole in mine, sent in a picture and a replacement pair were sent within an hour. Aus post lost those and a second pair were sent, no questions asked.
A little tight in the waist due to the elastic but at least they won't stretch out of shape.
I've got pretty solid legs due to gym but still find they ride up a little bit. Perhaps a better sizing chart would help?
I love them and plan on buying more for both home and away.
Overpriced and not nice to wear
At first I was impressed with how they felt, that’s where it ended. The legs rolled up throughout the day, the waist band kept folding over. And worst of all, kept getting wedgies all day. Thank god I only purchased one to start with. I have now reverted back to my old ones.
Therefore I can not recommend these at all
- Bamboo Boxer Brief (Longer)
- Verified customer
Well I gotta say these are the most comfortable boxers I've worn but 1 of the pairs are starting to wear out and lose colour abit and i doubt that should be happening since ive only worn them twice
- Bamboo Boxer Brief (Longer)
- Verified customer
Not as good as I thought they would be, too much room in the front, so not much support in that region
not supportive where needed, always needing to adjust myself .
Quality is good but I wouldn't recommend to my friends.
Too much spam emails after purchase.
Good colour choices, disappointing they don't fit me well.
Great colours, great feel, partners loves them
Great item that feels amazing. So simple to order & use ‘First pair’ guarantee. Great customer service staff, thanks. Looks fantastic on & will be back for more. Dads day is nearly here!!
Excellent product and A+++ customer service!!!
Underwear felt amazing and the resolution of a question by the customer service agent Ann was FIRST CLASS!!! Fast, efficient, not quibbling or sidestepping and resolved the query immediately.
FANTASTIC product and team.
Thanks for the the brilliant service all round.
A first and NOW long time customer.!
Givin them a second chance!
I bought 2 pairs n found them to keep slipping down waist so ordered smaller pair n hope same don’t happen? Apart from that found them to b comfortable so fingers crossed
Product is brilliant - Step Ones customer service is even better though!
Product is great - absolutely no issues and fab quality! Step Ones customer service is even better though! Well done guys! It's been a pleasure! You have a customer who will come back again and again now :)
Top product, amazing customer service...
Ordered and arrived within 2 days, tried the first pair which are amazing, it’s like wearing clouds in your pants... using the first pair guarantee i asked if I could resend 3 of the 4 pairs for a smaller size. I was advised what to do, sent a pic of the receipt of sending and the replacements were sent straight away... will definitely keep buying...
A guarantee that is genuine
I ordered 2XL but when I put them on they were clearly too big.
Under the "1st pair satisfaction" guarantee system the company changed them with absolutely NO FUSS!
The new ones are a perfect fit, the Gentleman's Vegetables drop straight into the pouch with no fiddling around............ didn't ride up all day.
Ordering more today.
Questions & Answers
Frequently Asked Questions about Step One Bamboo Underwear
How much are they?
|Buy 1||$29 ea|
|Buy 4||$25 ea|
|Buy 7||$22 ea|
|Buy 15||$17 ea|
How do I get different colours when ordering more than one pair?
Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.
Latest Consumer Questions
Do you have a size guide. Large or extra large vary considerably for different manufacturers and/or countries.
Hi do you sell the under wear bottom for ladies yet.
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