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Step One Bamboo Underwear (page 2 of 6)
Boxer Brief (Longer), Trunk (Shorter)Seriously great undies.
Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!
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the customer service is the best i have ever had
they helped me out with my issue really quick and were able to resolve the issue I had thanks you guys so much.
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Not a true fit
Not what I expected. I used their size guide but it was not right for me plus the leg length does ride up
2 comments
How do I find my order no?
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PaulCanberra 2600, ACT
- 19 reviews
- 13 likes
- Bamboo Boxer Brief (Longer)
- Verified customer
Don't believe the hype
First impression , very soft , lightweight.That is where all the good bits end. I can only describe it feeling like wearing a wet, butt magnet. No better than others.Since this post the main antagonist with these undies is the stitching of the pouch which has rubbed me almost raw.
1 comment
Taliah B.Step One
Hey Paul,
Sorry to hear they didn't work out for you mate. Please follow this link below as we offer a First Pair Guarantee and you can claim a refund on one pair.
https://stepone.life/pages/claim-fpg... Read more
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LytishaQueensland
Great
Great. The quality is great even know the first pair I bought only lated 3 wears before tearing the second pair lasted a while so J think I may have just got a dud pair first time round. Fingers crossed these ones last a bit longer. But they do work as well as advertised
1 comment
Greg T.Step One
Hey Lytisha! Sorry about the first pair. It could be a bad apple out of the bunch. Please fill out this form and one of the service representatives will sort it out for you: https://stepone.life/pages/warranty-first-pair-guarantee
Thanks!
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At last found some awesome boxer's
Very easy to order from the website, lots of choice of stys and cool colours. I love the compostable packaging, but best of all is the cool feel of the bamboo mix material
Customer service is excellent too , very quick responses
I will make them my long term supplier if comfortable underware
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ausGeoffGippsland, VIC
- 15 reviews
- 11 likes
Maybe OK for some, but not for me!
Purchased one pair of these trunks in order to check out all the company's sales hype. At $29 the price seemed high, but was prepared to trial top quality underwear. Made with a strangely "slimy" fabric, almost no thicker than pantyhose, and with an uncomfortable body feel.
Elastic waist band tended to roll over/down after some hours exertion, and legs rode up after repeated sitting and standing up. Pouch also let the family jewels rattle around a little disconcertingly, meaning it needs to be a tighter and/or more snug fit.
Applied for Fi...Read more
rst Pair refund, and after some prompting my purchase cost was fully refunded. Cannot recommend this company or its underwear, particularly for their products' excessive pricing. My advice? Stick with cotton undies for half the price.1 comment
Taliah B.Step One
Hey Geoff,
Sorry to hear that Step One wasn’t for you.
Yes the bamboo fabric is a lot thinner and silkier that cotton and we understand it’s not for everyone.... Read more
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Charlie BPerth, WA
- 2 reviews
- Bamboo Trunk (Shorter)
- Verified customer
AAA* Service
Feel great - I'm a 34" waist so bought first 4 pairs in size L and were a little big. Then I went for another 2 pairs in M to try the smaller size, they were too small! First Pair Guarantee - Step One swapped out my M for a L and gave me another FREE size L, legends. And the process was super easy and incredibly fast, responded to emails almost instantly, great service Step One keep it up! Recommended to family back in England and the lads at work.
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Worth every penny.
I wear overalls all day in a sweaty environment. These are the most comfortable i have ever worn. No chaffing and never once had to adjust. Waistband really comfy, will be buying more.
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Bought a pair of large which unfortunately did ride up so I've purchased a smaller size
They rode up disappointed apart from that I've ordered a smaller size hopefully will be a better fit we will see
1 comment
Greg T.Step One
Hey Chris! The ride up is generally a sizing issue. If you purchase within 30-days, we can send another pair under our first pair guarantee. Just send us an email at info@stepone.life. Cheers!
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Great pants
Great pants but very expensive, don’t know if I will be buying any more think they should be sold at about half the price.
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Gus34Geelong
Great fit
Very comfy. Almost like not wearing anything at all. Very happy so far. Will definitely be buying more. I started with one pair now have 5. I will slowly be buying more.
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Why wear anything else
Purchased them last week, using the bulk buy offer.
They arrived within days, I had one very minor issue (my fault) but their customer services sorted it out the same day.
What service and what a product!!!
Best underwear I've ever bought.
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MorwellMichael2Victoria
- 3 reviews
- 1 like
- Bamboo Trunk (Shorter)
- Verified customer
Cannot Recommend - Expensive & Uncomfortable
After reading numerous positive reviews of this product, I recently purchased a pair of Step-One trunks in 'Juicy Plums' colour. (Order #515301) I was initially impressed by Step-One's site and their claims about the bamboo material the they were made from.
Unfortunately, as I only purchased one pair as a trial, and of course they're now in a worn condition, I can no longer return them and/or get a refund. This is of concern to me, particularly as at $29 these trunks are very expensive compared with the cotton Jockey trunks I usually buy for...Read more
half that price. I'm also concerned that no mention is made of the Step-One's bamboo production process; are the toxic chemicals sodium hydroxide and carbon disulphide, which have been linked to serious health problems, used in this product? From a wearer's perspective, I was also disappointed. The waist band tends to roll over at your abdomen (and no, I don't have a beer gut LOL); the fabric has a "slimy" feel, unlike the softness of cotton; it feels as though you're wearing pantyhose (I imagine); the so-called comfort pouch tends to let the family jewels bang around; the fabric itself is very thin; and after repeated sitting/standing movements, the legs gradually sneak up your thighs. I used Step-One's sizing guide, which 'seems' appropriate, and purchased the 2XL size for my 112cm waist. I can only think that their sizing charts are overly generous, as I now believe that the Extra Large would've been a better fit, and possibly negate the leg creep.3 comments
Taliah B.Step One
Hey mate,
Sorry to hear that your Step Ones didn’t work out for you.
Regarding your refund, you only purchased on the 4th of October meaning you still qualify for a refund under our First Pair Guaran... Read more
Thank you for your timely and informative response Taliah. Much appreciated. I'll be happy to follow your link in order to claim a refund, rather than receive a smaller second pair. I'm also glad, d... Read more
espite my own issues, that your company is doing the right thing from an ecological standpoint by not utilising toxic chemicals. It's also pleasing that so many other blokes are wearing the Step-Ones, and supporting an Aussie company. Thanks again, and kind regards,Taliah B.Step One
No worries at all, glad I could help.
Thanks,
Taliah
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Great service
Purchased the briefs that were a bit long and a size too big for me - but very comfy. Contacted customer services and the response was efficient and excellent. Within a few minutes of emailing I have an exchange sorted for the shorter ones and a smaller size. Top notch.
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simon rusbridgeHunter Region, NSW
Wow!!
I must admit I was sceptical about the claims on how comfortable these are, so only bought a pair to try. Well, arrived and they are so comfortable that I’ve ordered 2 further pairs.
Great comfort guys, you won’t be disappointed
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Where have these been all my life so comfortable and will never ever buy another pair of normal boxers again
Brilliant website and will definitely buy more step ones and recommend to friends and family as the step ones are so comfortable and great value for money and very quick postage too
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Eamonn W.Metropolitan Adelaide, SA
Undies super comfy, best customer service out.
The underwear is super comfortable, and kept true to their promises. The customer service was even better, and responded within minutes. They were very helpful, and I was very happy with the outcome of the customer service.
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Colour choice?
Why dont we have the choice for different colors?I bought four pairs last time and I could only get two colours thats because I got the trunks and boxers if I want to buy just the trunks for hubby I have to buy all the same colour? Why do you not have coour choice for different amount you buy...Made in china again like everything so what can you do about the colour choice?
1 comment
Taliah B.Step One
Hey there,
You most certainly can purchase multiple colours and turn them into the packs (4, 7 & 15)
All you need to do is select the colour and size you require, add it to your cart and repeat the pr... Read more
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Pants underwear ever
So I’ve been looking at these for a while but always thought it was another gimmick, any way I pulled the plug and ordered a single pair, I went for a size up as it states to do that if your between sizes, they arrived but found there a touch big, so contacted customer services and a guy called sid replied instantly, super friendly, gave me a few options and got me a smaller pair sent out instantly
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Feels like I forgot my shreddies...
It took me a few pairs to get the size right, but once I had it instantly felt great. Step Ones really do feel like you’re not wearing anything and the pouch works a treat, my usual five minute stock check is a thing of the past. The material feels smooth and comfortable and I love the colours, but there is no way I’ll order ‘Hello Sailor’...
The customer service is fantastic too, my first pair went to a previous address but once this was highlighted another pair were dispatched and with me within a couple of days. I think I’ve ordered five tim...Read more
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Questions & Answers
Frequently Asked Questions about Step One Bamboo Underwear
How much are they?
Qty | Price |
---|---|
Buy 1 | $29 ea |
Buy 4 | $25 ea |
Buy 7 | $22 ea |
Buy 15 | $17 ea |
How do I get different colours when ordering more than one pair?
Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.
What sizes do Step One underwear come in?
Size | Waist (cm) | Waist (in) |
---|---|---|
2XS (Size 4/8) | 52 - 57 cm | 21 - 22 in |
XS (Size 8/12) | 62 - 67 cm | 24 - 26 in |
Small | 71 - 76 cm | 28 - 30 in |
Medium | 81 - 86 cm | 32 - 34 in |
Large | 90 - 95 cm | 36 - 38 in |
Extra Large | 100 - 105 cm | 40 - 42 in |
2XL | 109 - 114 cm | 43 - 45 in |
3XL | 119 - 124 cm | 47 - 49 in |
4XL | 128 - 133 cm | 50 - 52 in |
5XL | 137 - 142 cm | 54 - 56 in |
6XL | 146 - 151 cm | 57 - 59 in |
Latest Consumer Questions
sgoneasked
Morning all, just a quick question - I placed an order yesterday for one pair of undies order number (c17117223059593.1) just had no confirmation from yourself, but not sure I completed the order correctly could you just let me know, so if I didn't I can reorder. Thanks
No answers
Natalie Davisasked
Are these returnable?
No answers
Doug and Mary Oliverasked
My husband is about 121 kg, do you have the short ones to fit him
3 answers
Im 125kg and wear a XXXL.
I wear the long ones though, short ones would have the same sizes though. They have a size guide on the website.
I’m 133kg I wear the long ones in 3xl. In saying that I haven’t tried the short ones.
I’m 115kg and I have the XXL long boxers they fit perfect
Details
Step One sets out to makes men’s bamboo underwear with simple aims in mind: to be really comfy, to remove the ‘permanent front wedgie,’ and to fit well, all for a fair price.
With an impressive 4.7 star rating from almost 4,000 reviews, this bamboo underwear succeeds. Many happy men reported that their new underwear was exceptionally comfortable, that it fit them well, and that there was no riding up or chafing.
According to Step One, thanks goes to the bamboo fabric, which breathes well and wicks away moisture away to ‘keep you dry and comfortable all day.’ Step One credits the underwear's good fit to a 3D contoured pouch with elastic stitching, which supports the crotch area and stretches to fit.
Step One is an ethical company with BSCI certification, and they use organically grown and FSC certified bamboo.
Category | Underwear Shops & Brands | Underwear Shops & Brands |
---|---|---|
Mens / Womens Clothing | Mens | Mens |
Labels Sold | Own Label | Own Label |
Buy Now, Pay Later Options | None | None |
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Taliah B.Step One
Hey Adrian,
https://stepone.life/pages/claim-fpg Thanks, TaliahSorry to hear that. We offer a First Pair Guarantee so you're able to try another size and possibly the boxer brief style if you like, for free!
Please follow this link so we can help find you the perfect pair!... Read more