Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!

Great product, had a small issue with 2 items but emails were answered immediately no matter the time which is very unusual but issues were addressed promptly and all is good again. 100% will recommend.

I saw these advertised and thought they would be excellent for my Son. He is a chef and suffers from chaffing, especially in the summer. So I ordered a pair and then found I had ordered the wrong ones. I sent an email to Step One explaining my mistake.. got a reply straight away, offering another pair for free. wow I thought what a response. I replied to their email asking them to send the new pair direct to my Son’s address. Straight away they replied.. new pair on its way to my Son.. all done and dusted within a few hours. my Son absolutely loves them.. not only for work but he does long walks every day and finds these are excellent for that. THANK YOU STEP ONE

Very satisfied with each aspect easy order, choice & delivery & the help I received when I had to return them for a smaller size

My husband was keen to try these undies & now will not wear any other brand. With standard undie stocking filler (although nothing standard about Step One) I decided to get my son a few pairs to be as cool as his dad.

I've accidentally ordered the wrong pair so have had a few interactions with customer service. Speed of reply has been within 30minutes each time friendly, precise email response which leaves me so confident in this brand. They have replaced my wrong order with no fuss. Delivery has been fast.

I have nothing but respect for this company. Pleasure doing business with you.

Love these jocks. So comfy, and eliminates chafing on those hot days.
I received my 4 pairs less than a week after ordering, and noticed 2 small holes in one pair.
Sent off a warranty enquiry at 8pm on a Thursday night, expecting to hear back in a day or two. Wrong!! Within 10 mins, I had heard from customer service, and 5 mins later a new pair of Step One's had been ordered for me.
The customer service was probably the best I've ever experienced. Well done Step One, comfy jocks AND good blokes!!!

So easy to order and customer service is 1st class. The quality of the products are excellent and the company has a wide range of styles and colour.

I had a small manufacturing issue and contacted the team, and the item was replaced immediately once I sent a photograph of the issue. No need to return the original. I am extremely happy with the product and service of step one

You can't ask for a better product. Keeps your bitts cool and no chafing. Great when your playing soccer, supportive

Very comfortable and great for Golf to stop chaffing. They have the right amount of support for the Meat and Potatoes.

I’m not athletic so that doesn’t matter too much but my cod’s have never been so comfy and the legs don’t ride up so no pinching of the ball bag.

Purchased 4 pairs of boxers, each a different colour. Throughly using them for about a month and i discovered pilling/bobbling on 2 of the 4 pairs despite using them all roughly the same amount. I reached out to step one and they were very fast in their replies. Eventually they replaced the 2 damaged pairs free of charge and submitted a report to their supplier. Excellect communication very easy to work with.

What a product!! I am so glad I ordered it. It was very easy to order online and it arrived shortly after my order. I spoke to the customer service team as it was longer than I had anticipated. A new one was sent to me. NO questions asked. Great customer service and great product. I will be replacing all my underwear.

Had to exchange sizes & the process was made simple by the great customer service I received from start to finish. Thank you very much

I found what I was looking for straight away, was easy to order and pay, delivery was quicker than I thought!

I had ordered 1 pair before and my partner loved them, so I ordered some more only I ordered the wrong size, i realised when They were delivered and opened a pair, I emailed straight them and got a reply straight away, advising me to send the unopened pairs back and they would send the correct size out once I proved postage, the customer care I got was quick, and very efficient,

Would recommend this company to any one and the product is true to the description, very comfy my man loves them!

Thank you for a great experience!

Sadly through no fault of the company had to return. Within 5 mins of emailing the receipt refunded- amazing service

These boxers are very soft & comfortable. I had the unfortunate situation of a fabric fault on my pair. I took a couple photos and then emailed the info@ last night (Sunday). To my astonishment they responded nearly immediately to discuss. They quickly made an offer to replace and then initiated the new order within minutes. This was incredible customer service and quality guarantee. Very impressed. Thank you.

So comfortable to wear everyday. Brilliant colours as they are bright and fun. Excellent customer service too. Love the names of the trunks.

Ordered what I thought was the right size only to find after trying on the firs pair we needed to exchange. Contacted customer service and after sending back the other 3 of the 4 ordered, they replaced all 4 pairs n the correct size.
My husband says they're the comfiest undies he's ever worn.

I ordered the incorrect pair (XL) I contacted step one via the live chat and they quickly sent me out a pair in the correct size (L) free of charge. All processed within 15mins. Excellent service, well done!

Love the bigger size options, my son hasn't had any chaffing since using step one. Awesome communication and quick replies.