Reviewer Photos & Videos
Seriously great undies.
Have never reviewed a product before, these jocks are so seriously great that I’ve had to jump on and write one. I’ve got tree trunks for legs, always have a tough time buying leg related clothes, these bad boys fit perfectly, don’t ride up, keep everything where it’s meant to be and the Lycra panels really do make your legs glide together. No chaffing at all!! Got a 4 pack to start with, on day 5 after arrival I had to revert to a pair of the old ginch, felt like I’d strapped some sandpaper on.. So impressed that I’ve just dialled in and doubled my fleet. Don’t listen to any of the odd propaganda reviews; Do yourself a favour lads, take the dive, your getaway sticks will thank you!
Very over priced
Not as long as tradies brand - double the price - will stick to tradies in the future - got suckered in by tv ad - never again - very disappointing - a a a a
I have worn CK's and other big brand boxers for years and never thought of changing until I read about StepOnes - thought I'd give them a try as I was getting fed up with my boxers riding up but was expecting a bit of a gimmick. Well, what can I say, just wow, by far the best boxers I've ever worn. They are so comfortable, everything stays where it should, they don't ride up, they keep you cool and they just feel amazing on. I originally went for the medium, but they do come up quite tight so they sent me a large (for free) and they gave me a d...iscount code, so I bought 4 more pairs! I got two pairs of white ones, which look great on but found they dis-coloured on the lycra panel from wearing with jeans - I contacted StepOne and I have to say their customer service is just amazing, they were very quick to respond and very helpful. Overall, I can not recommend enough and will be sticking with them for the foreseeable. My only concern would be how long they last, as I notice after a few washes they have started to bobble - I have a feeling my better half has washed at a higher temperature than the recommended 20 degrees though. Will most certainly be purchasing more though and replacing my other boxers! Thank you StepOne!
Quality is dropping
I have bought 15 pairs over 3 transactions and the most recent are smaller, thinner and a tight/smaller cut in the back meaning they ride low. Will try a bigger size to see if this overcomes the size issue
Every pair just does the same thing
My very first pair the pouch stitching came undone and step one sent me a new pair... I then bought more considering their stand by their product but they all just do the same and either come apart at the pouch or elastic waist band... they are however, very comfy and I like the fit but for the price you pay you expect a better product. Tradie seems to hit the mark with a similar product but cheaper... I’ll try them next.
So far underwear is fantastic, can't vouch for lifespan but after several washes holding up great! And so comfy with no riding up!!!
And if things couldn't get better, the customer service has
Love their sense of humour, and they use biodegradable plastic packaging, nice to see someone taking Our environment seriously!!
Best undies ever!
Started out with one pair as a test and haven’t looked back - they are now the only undies the 2 men in the house will wear. Very good quality, they are expensive but worth it.
don't fit right
don't fit right to short on the hips no room in the front to put my Johnson ,still sweat around my thighs was not happy with them at all no way i would buy others
Awesome product and spectacular customer service
I came across Step One through the Facebook ads and after previous purchases from On That Ass and Oddballs, I thought I'd give this a try. Most boxers I find tend to squish and push things and after a while it tends to get a bit uncomfortable. I ordered a pair of small trunks (not a tall chap bear in mind) and they arrived within a week.
I tried them on and they were very comfortable, but I found the waistband to be a bit tight. This could be during the lockdown where one might of had a few too many takeaways etc. I did read that Step One do h...ave a First Pair Guarantee. So I contacted them and literally a few moments, not days, moments later I got a reply asking if I wanted a refund or exchange. As I felt the trunks were comfortable but just the wrong size, I asked if I could get the medium pair to which Anne, the agent was happy to oblige. Anne did ask if I was sure as they would not be able to exchange the second pair due to their Guarantee terms and conditions, which is obvious. This was fine by me and Anne confirmed the replacement was on its way. I received my medium pair today and these are fantastic. No issue whatsoever. I didn't have to send the small pair back, so maybe if I lose weight they may fit. Maybe... Step One definitely has a new customer. Top customer service. And comfy underwear. Finally! Thanks!
- Bamboo Trunk (Shorter)
- Verified customer
Crazy comfy - waist bands slightly too tight - excellent postage and customer service!
Purchased these boxers and found the waist sizes are slightly restrictive upon wearing.
Sent an email out, had a response within a few hours and had new boxers back within the week! Incredibly comfy and will be rebuying again in the future.
They are comfortable, but no more so than a pair of Calvin Kleins.
Also, I would not have bought them if I knew they were made in China, which is not obvious.
Our family are boycotting Chinese goods.
Very supportive customer service!!!
I bought some pairs as a present for My husband, but got a wrong size!
No worries, the support team solved the problem easily And provided us with clear instructions As they kindly processed the next delivery with the, hopefully, right size! He can’t wait for them to arrive! Thanks!!!
Great Customer Service
Saw the TV advert and thought I’d give them a try, which for me was a big step as I have used the same brand of premium underwear for years. Ordered a small trunk as a tester. Item arrived quickly and seemed good quality, soft to the touch but was a little snug especially on the thighs.
Contacted customer support and Matt was brilliantly helpful, agreeing to send out a larger pair for free or as an alternative also offering a discount on a multiple order of another size.
Can’t fault the service helpful, friendly and quick, just wish all companies were this switched on.
Will definitely use them again.
These are so comfy, I ordered an L but needed an XL, the customer service is spot on, no quibble new pair sent out pronto, I will be recommending to my mates, cheers!
Slightly small and a bit overpriced
Slightly small and a bit overpriced. I wouldn't go overboard and recommend people to go out and rush out buy them and the price certainly needs to drop that's my honest opinion
Unbeatable Customer Service!
Ordered a pair of briefs after reading the reviews online which unfortunately didn’t fit right and were extremely uncomfortable. Thought I’d dished out on some duds but when I contacted customer services they advised of a change in style and size, sent them out for free and what a world of difference!
These boxers are legit the most comfortable I’ve ever worn (once the right size was pinned down) and I will definitely be filling my drawer with more.
Customer service is also exceptional!
- Bamboo Boxer Brief (Longer)
- Verified customer
The best undies I have ever had
These are so soft and comfortable and you hardly know your wearing them and they do not ride up.
They keep your tackle in place so you are no longer putting you bits back in or re adjusting yourself to get comfortable throughout the day. The Lycra panels glide together stopping the chafing and the bamboo material is so much cooler to wear than other materials. The waste band is very comfortable and stays in place all day keeping the butt crack covered. The customer service I received was fantastic, the original pair I bought had a sizing issu...
Stopped the sweating and chafing on the legs and were comfortable but created a rash round the waist so ordered a bigger size this time and hope that solves it.
Not all that great.
I found these to be quite expensive and not living up to the hype that seems to be around.
They aren't as comfy as they make out, the material actually feels hotter to wear than standard cotton trunks.
I shall not buy a second pair.
Buy bc a size up
The trunks are very comfortable. Just bought them so don’t no about durability but buy a size up.Mine were to small but they are sending another pair free of charge .
The most comfy undies ever!
I highly recommend purchasing this product. Extremely comfy and worth buying. Would recommend them to everyone!! I have recommended them to 5 of my good mates and we all love them!
Questions & Answers
Frequently Asked Questions about Step One Bamboo Underwear
How much are they?
|Buy 1||$29 ea|
|Buy 4||$25 ea|
|Buy 7||$22 ea|
|Buy 15||$17 ea|
How do I get different colours when ordering more than one pair?
Just pick a colour and size and add to cart, then repeat! Quantity discounts will be applied automatically.
Latest Consumer Questions
I have a mild latex allergy and the elastic bands in undies give me an itchy rash. If the bands are covered I tend to avoid the rash. How are Step One waistbands made?
Howdy to the best pair of jocks I've ever had. I have a $9 dicount code 1oprjqp. How do I use it? It didn't work the first time I bought the Sherpas trunks to try. I contacted you guys and your sent a massage saying I could use the code:1oprjqp.
I have medical issues down there and they hold my aggarts in place and not inflamed.
Taliah B.Step One
Can you please contact us via firstname.lastname@example.org and we can help you out.
how do I select different colors in the 15 pack ????
Taliah B.Step One
Simply select the colour and size you’re after, add to cart and repeat the process on the other colours you wish to have. If you want several of the same colour you can select the number in the QTY on the left.
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