58Step One Men's Bamboo Underwear

Step One Men's Bamboo Underwear

 Verified🏆 2024 Award
58Step One Men's Bamboo Underwear
4.7

14,393 reviews

PositivevsNegative
92% · 13,197847 · 6%

Reviews

14,393 reviews
Alex C.
Alex C.
  Verified Men's Boxer Brief

Great customer service and even better boxers

These would have to be the comfiest boxers that iv ever worn won’t be going back to any other brand. I just purchased some more on the Easter special they had going on and there must of been a mix up in the warehouse and they didn’t complete the order as soon as I emailed them they got back to me pretty much straight away with in a couple emails they had sent me the rest of my order. I would have to say the best customer iv ever had to deal with and the definitely the easiest to deal with as well thanks again step one Show details
Jeremy B.
Jeremy B.Greater Melbourne (Inner), VIC2 posts
  Verified Men's Trunk

HORRIBLE experience - is this a scam??

HORRIBLE order experience - 1 month since I paid and they say they've lost the parcel twice (Auspost says it was never sent out) seems like a scam !!! be careful
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Michelle E.
Michelle E.Sydney, NSW
  Verified Men's Boxer Brief

Family Fave

Amazing product quality and outstanding customer support. We'll definitely be back. Show details
Neil B
Neil B
  Men's Sports

Simply the Best

Great love wearing them and never chaff, simply the best Show details
Product Quality
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Adrian B.
Adrian B.
  Men's Boxer Brief

Great

These are so comfortable!
I bought a few pairs of step ones and after wearing them for one day I bought more! Show details
Jeffrey W
Jeffrey W
  Men's Boxer Brief Fly

So far, so good

So far, so good. Quick turn around postage wise. Very comfortable, no chafing. Real test will be to see how long they last Show details
Robert W.
Robert W.Wide Bay-Burnett, QLD
  Men's Boxer Brief Fly

Comfy nuts

Can't fault them so far. Bought a pair months ago to see how they perform. After numerous motorbike rides, long hot days at work and just general day to day stuff. They've been super great, comfortable and as good as the day I got them. Show details
Julie
JulieSouth East Queensland, QLD2 posts
  Men's Sports

Awesome

I wasn’t convinced that step one would be as good watching tv ads and the islander actor convinced me to get some as the slogan said. My husband is a Fijian big fella. Works as a formworker construction. I thought ok I’ll buy one pair. Hubby loved them I choose one size smaller my mistake but I ordered 3 pairs 2XL. And hubby still wore the XL cause he loves how they cup his boys his words hahah thanks STEP ONE Show details
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Scott O.
Scott O.Mid North Coast, NSW12 posts
  Verified Men's Boxer Brief

Rubbish quality great marketing

I've used these for boxers for the last year or so and every single pair failed along the seam on the inside edge. The sizing is incorrect too small but I think this is due to stepone having their products made in China and putting their own branding or patterns on them. To be fair a couple of pairs were replaced free of charge. They concentrate on marketing rather than quality product in my opinion and not worth a cent. FYI the photos attached are just the latest fail I'm pretty sure that's at least 4 pairs and counting Show details
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James gough
James goughPerth, WA3 posts
  Men's Boxer Brief

Day one it changed with step one

Legit changed my life! Threw away all other undies day one I got my step ones! Easy to order, fast postage and NO MORE RED RUBBING THIGHS Show details
Nick Herridge
Nick Herridge
  Men's Trunk

Pleasing as ever

Easy to navigate web page, the product is ‘as described’ and the most comfortable underwire the boys have ever experienced! Show details
Aaron H.
Aaron H.
  Men's Boxer Brief Fly

quality is no longer good

quality is no longer good , ive had 6 pairs rip within 3 months , they used to be better the last ones i got Lasted me 2 years but the new ones are ripping right away
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Gavan M.
Gavan M.
  Men's Trunk

Great value

Most comfortable I have ever worn! Great value and unlocking mystery pairs was an unexpected bonus Show details
Mavder
MavderGreater Melbourne (Metropolitan), VIC
  Men's Boxer Brief

best ever

My Hunbands will not wear any other one but Stepone underwear as it is the best under wear i have ever brought him 10/10 Show details
Michael Raphael
Michael RaphaelWide Bay-Burnett, QLD
  Men's Boxer Brief Fly

Great website great fit great creator great everything

Easy to use the website so comfortable to wear no more wanting to adjust at work or school not as breathable as I expected but still very good nothing sticks to the I could go on about how great they are even other companies are trying to get there foot In the door but these will always be best. ❤️ Show details
Ashley G.
Ashley G.
  Men's Boxer Brief Fly

Positive

Fast delivery, fantastic customer service when I made a mistake with ordering.
Will be buying more as they are super comfy Show details
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David
David
  Men's Boxer Brief

A good gist

Error with order quickly remediated with helpful customer service agent
Natarsha B.
Natarsha B.
  Fair Incentive Men's Boxer Brief

Brilliant

Brilliant, super comfy Great fit they are a must have loved them Show details
Karen C.
Karen C.
  Men's Trunk

Awesome underwear

My husband loves them, and they are a great sale team.
Mark W.
Mark W.
  Men's Trunk

comfy

very comfortable fit for me and the boys. Great pair of undies Show details
Toppa I.
Toppa I.
  Men's Boxer Brief
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Broddy G.
Broddy G.
  Verified Men's Boxer Brief

Professional

Had an issue with my order where one of items was not in its packaging and the packaging for it was all cut up. Customer service was on it. This is the best service I have experienced when purchasing something online. The say day I contacted them was the same day the problem was fixed. Nothing but Professional Show details
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Maria
MariaBundaberg6 posts
  Verified Men's Boxer Brief

It would be a 5 star review if the fabric was more durable

I ordered 4 pairs. They arrived 4 december 2018, now its 18 th, and the undies have all got pilling all over them. Just loock rough and horrible. I have since day one washed them with cold water in delicates bag. So thats just from wearing them. He is very active but paying $90 for 4 pairs that maybe last two months, is kind of painful, and its the only reason i am writing a review. And its sad. If you could just make the fabric more durable. I dont know if i would be buying any more. At first i was very excited because they do keep everything separate thanks to that strip between the legs. But i think he can maybe wear them for two minths and then they would go to the bin. Very sad. But very good design.

Barry Mcpherson
Barry McphersonGoulburn Valley, VIC
  Men's Boxer Brief

Great

Every is easy find & the product is great last five times longer than other products but do need to have bigger sizes in all of the range Show details
Jake G.
Jake G.
  Men's Boxer Brief

Fantastic

Fantastic product, especially having the longer pairs really help in the heat in Darwin!!
Definitely purchasing more Show details
Bel M.
Bel M.South East Queensland, QLD2 posts
  Men's Trunk

Excellent customer service

After 5 years of purchasing men's large trunk, my husband has accumulated numerous pairs because they just don't wear out. At Xmas 23 we purchased even more. For the first time ever we had 1 pair develop a small fault After 2 washes. I sent off e mail and photos. It was handled quickly and we received a replacement pair within a week. Customer service is easy to deal with, prompt service and a great product that lasts for years. My husband loves them, it's all he wears. Show details
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Rueben
Rueben
  Men's Trunk

Comfortable

They Seem pretty good so far, they are comfortable, cool colours Show details
HappyChappy
HappyChappyGreater Melbourne (Outer), VIC2 posts
  Men's Boxer Brief Fly

Awesome experience

Apart from being an excellent product, I have to shout out about the customer service. The team are super responsive and super eager to help. Show details
Pete m
Pete mMid North Coast, NSW
  Fair Incentive Men's Boxer Brief

Great customer service

Long time user, I had a set that ripped unexpectedly and after a few photos they had another set coming my way. Great customer service. Show details
Toby
Toby Mid North Coast, NSW2 posts
  Men's Boxer Brief

I brought a huge amount of undies accidentally an stepone refunded me without 20 minutes

The customer service for step one is top notch i made a big bistake an brought 150 worth of undies i messaged them an within 20 minutes i had my money back they are the best customer service I've ever had i would highly recommend the undies too iv been buying them for years an they last a year + if you dont put them in the dryer as stated on the tag they dry fast even thought they are bamboo an extremely comfortable they are the only undies i wear an buy thanks for the help an awesome undies step one
Sam G.
Sam G.
  Men's Boxer Brief

Very helpful team

great fit, good quality, and the team where really helpful with returns when i orders the wrong size! Show details
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Tom
Tom
  Men's Boxer Brief

Best boxers and customer service

The best boxers I've ever worn
Also Abi and Stephanie at step one have been so helpful and quick in there responses some of the best customer service I have ever received
10/10 Show details
Belinda F.
Belinda F.Hunter Region, NSW2 posts
  Men's Trunk

Next level comfort

The order process was super easy and the delivery super fast. My husband and I are both really enjoying the comfort of the underwear and look forward to purchasing more. Show details
Ella
Ella4 posts
  Men's Boxer Brief

Quality product and exceptional service

I love step ones. They are worth the money. Quality product and the customer service I have received was fabulous. Show details
Vladimir R.
Vladimir R.Sydney, NSW5 posts
  Men's Boxer Brief Fly
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Brett M.
Brett M.6 posts
  Men's Boxer Brief

Isn't that breathable

I've been testing these undies for 1 year now and my findings:
1: Not very breathable, so much sweat in summer and causes sweat rash and lots of pain.
2: They do tear easy if your not careful.
3: No chaffing between the legs.
4: Very comfortable if you get the correct size.
Overall not to bad but nothing to write home about. Show details
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Donna Saunders
Donna SaundersVictoria6 posts
  Men's Trunk

It's not You, it's Them

I've seen alot of reviews lately about people accidentally ordering the wrong size, and struggling with the company to return them.
Well I got on the website this morning, clearly added 2 larges to my cart.
Went to check out and the sizes had changed from L to XS and S.
So it's not you, it's their glitchy website.
And also why is an online store always out of stock of popular sizes?
Have your offshore sweat shops gone on strike? Show details
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Fork
ForkCentral Queensland, QLD
  Fair Incentive Men's Boxer Brief Fly

Very comfy

Very comfy underwear, getting a little bit expensive though, had dramas wth my order but with a bit of back & forwarding emailing StepOne I ended having my issue sorted.
Stewie
Stewie2 posts
  Men's Trunk

Good one step one

Very comfortable, nice & cool in the warmer months what more do you need. Let's not forget the quick and efficient delivery sweet
Mel
MelPerth, WA
  Men's Bamboo Underwear

Amazing quality and outstanding customer service!

This was the first time we’ve ordered from Stepone. We didn’t get the size right. My tip.. order a size larger then you’d normally take. The team at Stepone was so helpful getting us sorted. Thanks so much!! Show details
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