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Stiebel Eltron SNU 5

Stiebel Eltron SNU 5 Questions & Answers

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1 question from our users




These things are superb and so easy to install.
But with my secondhand one the "Cold" water gets progressive Hotter the longer the tap is turned on.
Cold connection is fine,
The hot is hot
The connections to the heating unit are the right way round.
A new 40mm flat cartridge has been put in.
Siebel haven't heard of this one before
The mains pressure flow is not huge but pretty reasonable.
Any ideas to get the cold cold anyone?

1 answer
Stiebel Eltron
Kimberly J.Stiebel Eltron

The SNU is designed to be connected to cold water supply only. It sounds like the hot water supply is connected to the SNU - but we'd like to troubleshoot this with you further. Feel free to call our service team on 1800 153 351.

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