3Stiebel Eltron WWK 222 / 302

Stiebel Eltron WWK 222 / 302

 Verified
3Stiebel Eltron WWK 222 / 302
3.7

82 reviews

PositivevsNegative
66% · 5424 · 29%

Reviews

82 reviews
AngelaO
AngelaOSouth East Queensland, QLD2 posts
  Fair Incentive Verified 302 H

Great Heat Pump

Happy with our new heat pump. The pump looks great and is nice and quiet. No issues with water temperature fluctuation and easily services our family of 4 and additional visitors.
Jarred and his team at JR Gas & Water did a great job installing our Stiebel Heat Pump. Prompt delivery and install the day after ordering. Show details
Tim
TimSouth East Queensland, QLD2 posts
  Fair Incentive 222H

Great Unit, Very Quiet

Purchased and Installed by JR Gas & Water. They were very competitive on price, installed within 24 hours of initial quote and helped us make the right choice. Highly recommend JR Gas and Water and a Stiebel Eltron Show details
GSousa
GSousaSouth East Queensland, QLD3 posts
  302 H

Very quiet unit

Our old unit was quite loud and we could hear it at night. Under the advice of JR Gas & Water, we chose the 302 H as a replacement and could not be happier. The unit is very quiet and we sleep much better because of it. We can even run to showers at once!! Show details
Build Quality
Value for Money
Noise Level
William E.
William E.South East Queensland, QLD2 posts
  Fair Incentive 222

Perfect fit for us

Had the Stiebel Eltron installed by JR Gas & Water best installation people around
We had the Dux heat pump 250 for the last 10 years was that noisy never again

Since we installed the Stiebel Eltron we noticed how quiet it runs thank you
To top it off it really looks good it even looks solid well built been told it should go forever lol
I can understand that statement because of the electrical anode run from a rechargeable battery with 16 hours of emergency backup
The battery is charged every time the pump runs
The best idea yet thanks for a great pump also JR Gas & Water for a great installation
Thanks boys
William Show details

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Neil
Neil4 posts
  Fair Incentive 302 H

Excellent unit and service

I enquired about a heat pump on Monday,then priced around some more.
JR gas and water were very competitive.the unit was delivered,fitted and working Thursday.I am very pleased with both the stiebel eltron 302 unit and the professional installation. Show details
Stephen S.
Stephen S.South East Queensland, QLD2 posts
  Fair Incentive 222

Great water heater

I have just installed a Stiebel Eltron WWK222, it was professionally done by JR Gas and Water they were very quick and take pride in their work, It reheats quickly and the solar panels easily cover the power a great looking unit I happily recommend. Show details
Functionality
Temperature Consistency
Heating Speed
Tim W.
Tim W.2 posts
  Fair Incentive 222

Quiet and reliable unit installed by JR Gas & Water"

The unit is very quiet and able to supply sufficient hot water for a house with three occupants with sufficient hot water supply for two bathrooms at the same time.
Richard
RichardSouth East Queensland, QLD2 posts
  Fair Incentive 222H

Looks solid, Not noticed any noise

Only early days but unit looks well built, heated up quicker than I was expecting and I've not heard it other than when I go out and stand next to it. Show details
Brett
Brett Richmond-Tweed, NSW
  222H

Not sure what is worse the company or the unit

1st unit had a gas leak after 6 months , second unit now has a issue after another 6months no hot water. After being on the phone all day trying to sort out the issue, I was told bye the manger to get over it. It's getting fixed. Made 9 calls and never once got a called back. Neve purchase this brand as there company fails as much as there product. Show details
Ding D.
Ding D.Hobart, TAS
  302

Noisy fan

I've only had this in for a few weeks but already I'm disapointed with noise it makes. It seems to pulse when on and it can be easily heard upstairs from it. For the money I thought it would be quieter and now I'm concidering going back to electric. Show details
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
Adam J.
Adam J.Richmond-Tweed, NSW3 posts
  302

1 rubber ring replaced, working again now

Stiebel sent a very nice pair of service technicians to repair a rubber seal that was leaking, at the earliest opportunity...they reassured me of the quality, longevity and cost effective benefits of the 302...now I have calmed down after having no hot water for the weekend, I can say that the service was quite good, they took the time show me some cleaning tips to increase the longevity..looking forward to a warm shower... Show details
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
robertbickle
robertbickleSouthern and Hills, SA
  302 H
Overall
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Value for Money
Cleaning & Maintenance
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Functionality
Peter of Canberra
Peter of Canberra7 posts
  302
Adrian
AdrianMetropolitan Adelaide, SA3 posts
  222H
Jane
JaneNortheast, VIC
  222H

It’s failed twice already and the warranty runs out soon

Less than a year after installation the problem was a failed thermostat seal resulting in a corroded terminal. Last week it needed regassing. Both faults occurred in cold temperatures. The warranty runs out in September and I’m very worried it will fail again. (Not to mention the inconvenience). And by the way it is quite noisy and I’m very glad it is away from bedrooms. It seems to be on for hours at a time. I am however very encouraged that Siebel reply to reviews Show details
Value for Money
Noise Level
Janet
JanetCanberra Central 2601, ACT
  222

Noisy fan issues... Not happy

Stiebel Eltron water pump installed at my mothers place 30 March of this year. While expected leaking issues were resolved the Water pump fan is too noisy especially as the pump is located just outside a bedroom and the pump fan switches on all hours during both day and night. Lately the fan stays on for 3 to 5 hours at a time. I am trying to stay objective but I can't understand how a brand new water pump makes so much noise when the old hot water system made no noise at all. Very frustrated as it is having a major effect my elderly mothers life. Show details
Functionality
Temperature Consistency
Heating Speed
Stiebel Eltron
Stiebel Eltron   DM   
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Hi Janet. We would like to investigate this issue further. Please contact us on 1800 153 351 or email service@stiebel-eltron.com.au.

Electric Hot Water Storage Systems

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Bob
BobHunter Region, NSW2 posts
  222

Was having issues but now am happy

We were having problems with the unit leaking alot of water and so running out. To Stiebels credit, they arranged someone to look at it and I was informed the units are quite sensitive to high water pressure, which I have. A pressure regulator install later, and all is well. Haven't run out since. Show details ·  1
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Build Quality
Cleaning & Maintenance
Noise Level
Functionality
Ian Hosking
Ian Hosking3 posts
  222H
Overall
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Value for Money
Cleaning & Maintenance
Noise Level
Functionality
Ian Hosking
Ian Hosking  
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Brno
BrnoSoutheast, SA3 posts
  302 H

Great product

Installed 2018 as part of a new build, No issues so far and has been a very good unit. Unit is on the external wall of our main family room and it cannot be heard from inside. Very quiet and keeps up with a family of 4 no problem. We run out of hot water occasionally but with most of us liking long showers it is hardly surprising...lol. Unit recommended by our builder who has used them in the past and he said that Stiebel stand by their product and have very good customer service. Hopefully I never have to find out...lol. Show details ·  1
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
Stewart
StewartGreater Melbourne (Outer), VIC13 posts
  302 H
Overall
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Caroline N.
Caroline N.Greater Melbourne (Outer), VIC2 posts
  222

Problem with Heat pump

Purchased unit after totally lost everything in a fire in 2016, great up to now, today there was no hot water, just barely tepid. Not sure what the problem is or who can help with resolving this. Please call 0411029247. Show details
Stiebel Eltron
Stiebel Eltron   DM   
More

Hi Caroline. Our service team are available Monday - Friday, 8am-5pm on 1800 153 351. I have notified them to give you a call to assist with this issue.

Deborah C.
Deborah C.South East Queensland, QLD3 posts
  222

Faulty unit multiple issues

Purchased may 2018 list of issues after installed failed to run due to faulty weld and unit lost all its gas replaced under warranty
Issue two seal in top failed unit leaking water and as I’m on tank water had to turn unit water off between uses while awaiting repair unit again repaired
Issue three further issue with seal lower seal than first seal when repaired a part was dropped into tank that was replaced with dropped part left in tank
Issue four February 2020 no hot water unit leaking water between top and tank
Needless to say very unhappy with quality of this heat pump Show details
Richard
RichardLawson 2617, ACT
  Fair Incentive 302

Usually no hot water

Just buy it least 1 year. I think It is not good enough. Always stop work and no hot water. I need restart it every day. If not, I will no hot water to use on second day. Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Stiebel Eltron
Stiebel Eltron   DM   
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Will
WillSouth East Queensland, QLD4 posts
  302

Still going strong 11 years on!!

Installed in 2008, replacing old electric storage unit. We have a family of 5 and ran it on a timer from 9am to use the heat of the day and it will only run for around 2 hours max in the coldest party of winter. Always had plenty of hot water. Cost around 50c a day to run as it will only need an hour to reheat in summer.
We have since moved to a new house in (2016) with gas h/w and I’m just about to get another Stiebel electron to replace it to save on the $1200 a year gas bill.
In short it has been a great investment and I highly recommend this unit. Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Richard
RichardVictoria2 posts
  302
Build Quality
Value for Money
Noise Level
Stiebel Eltron
Stiebel Eltron   DM   
More

Hi Richard. We are very sorry to hear that. Unfortunately, we can't find your name in our records and we would like to investigate this issue further. Please contact our service department on 1800 153 351.

whitbyoz
whitbyozSouth-Eastern Region, NSW7 posts
  222

OUTSTANDING

Great unit. 2 yrs old now. Works perfectly and always has.
Hot water to spare even when we, 2 folks, have visitors, many times 3-5, always hot water to spare.
Quiet, efficient and reliable. Highly Recommended - not the cheapest but THE best. Show details ·  1
Electric Hot Water Storage Systems

Find out how Stiebel Eltron WWK 222 / 302 compares to other Electric Hot Water Storage Systems

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Compare all
Malaki
MalakiPerth, WA2 posts
  Verified 302

Great Heat Pump

Had the WWK302 for a few months now, very happy with unit. I was actually quite surprised how quiet it is, I'd say about the same as a pedestal/desk fan on low/med speed. Power consumption is about 600w & normally runs for about 4-8 hours per day. I do have two issues with it, one being the size but being 302L not much can be done about that (issue is more I did not provision for such a big HWS when building). The other issue is there is no timer/controller, so you will need a external timer to take advantage of solar production or off-peak tariffs. Show details ·  1
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
Dutchy
DutchySouth West, WA2 posts
  Verified 302 H

Heated up within 4 hrs from the start quiet operation and a great look

no issue so far copes with our families needs well. looking forward to our solar power system to help out with the running costs soon. 302l is plenty for our families needs and worth the investment so far. only early days i will re post once the system has been operating for a bit longer.

 Show details ·  1

Coho
CohoBlue Mountains4 posts
  Verified 222H

Incredible, very efficient compared to what we had

We've only just had it installed so I'll have a follow up review in the future. Initial impressions though are it's up there with some of the better investments we have made to our house. Not noisy at all as we've installed it under our house. A lot wider than the old one it replaced, required a new cement pad to sit on.

 Show details ·  1

rs2000
rs200022 posts
  Verified 302 H

Stiebel Eltron 1 st class engineering

Only early days so far , First impressions ,quality German designed unit (made in Slovakia ), plumbing setup is standard ,will fit where your old unit was ,It is higher than most at around 1950 mm . Quiet operation , hums like a refrigerator , much quieter than others I’ve heard , energy use minimal ,this is what they are all about saving power . Back up heater element for heating outside of standard unit operating temps

 Show details ·  1

Saltcastle
SaltcastleSydney, NSW32 posts
  Verified 302
Tony
TonyKarnup2 posts
  Verified 302
Silvo
Silvo2 posts
  302 H

Stiebel eltron heatpump

Stiebel eltron heatpump are leading the way in the hot water market as now we are able to truly help the environment and also pay back our financial investment compared to electricity in less than 5 years.

Its a no brainer!

An important part though to all, it must be installed by a licenced plumber who specializes with Stiebel.

Love german engineering

 Show details

Judy
Judy
  222H
Vicki
Vicki2 posts
  302

Great product - Great Service

When planning to build our brand new home, we researched the for best Hot Water solution and ordered a new Stiebel Eltron Heat Pump. We wanted a reliable and efficient hot water supply. We received great service and advice and our new heat pump was delivered on time so it could be installed when the builders required it. We have now been in our new home for about 2 weeks and are very happy with our decision. The Stiebel Eltron Heat Pump is super quiet and delivers plenty of hot water.

 Show details

Sunny
SunnyBrisbane3 posts
  222H
Electric Hot Water Storage Systems

Find out how Stiebel Eltron WWK 222 / 302 compares to other Electric Hot Water Storage Systems

Know better, choose better.

Compare all
Chloe G
Chloe GPerth, WA4 posts
  302

So far so good!

We needed to urgently replace our hot water system with an energy efficient electric system. We have solar panels and after much research came to the conclusion that a heat pump was the most cost and energy effective solution for our set-up. Dan at Stiebel Eltron was very helpful. We purchased the heat pump through retravision commercial Osborne Park who gave a great price (much cheaper than competitors). We always have hot water, it's quite quiet (located behind our laundry) and our electricity cost has come right down to not much at all. So far so good!

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Reyn
Reyn
  302 H

Fantastic Hot Water System

The WWK 302H Heat Pump unit is a superior hot water system to its competitors. It is very quiet and delivers plenty of hot water when needed. On top of those benefits it is also extremely efficient .I would have no issue recommending this product to friends, family or clients.

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Joshua
JoshuaTasmania17 posts
  Verified 222
Joshua
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Seanw
Seanw
  302

Awesome water heater!

We needed to replace our faulty solar pannels and the pump in the tank.The solar has been nothing but trouble so acter doing some research and getting a recommendation from a friend we decided to go with the Stiebel Eltron WWK302 system.

The install was done with minimum interruption for us and so far it's been great, hot water when we need it.

Worth mentioning that on some reviews that I read people were concerned about noise from the pump, yes you can hear it but it's a quiet hum that hasn't bothered us at all.

 Show details

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