Excellent chain saw!
It is very easy to start once you figure it out,pops off every time like clock work and once warm....one pull every time. It has very good power and I'm running a 20" bar. Love It! quite baffeled with some of the negative responses???? ripped into some old very hard red oak last year, outdid my buddies comparable Husky. Again couldn't be happier. I run none oxy 91 and Steels top of line oil, never even changed plug yet.
Solid all round saw
Not a bad saw until you roll a 1000lb log over it. Sounds like all the start issues you guys complain about is failure of your local dealer jetting the carburetor for right altitude. I live at 9k feet saw runs great up to 11k so far. But have to say after I destroy saw has never ran the same and getting replacement parts takes ions for Stihl dealers. Has bean a year and still not right from my accident. Parts should not take 3 or more months to get to a authorized dealer
i have a311 as well runs like a dream, would not be without it. works all day long. like l said , if you look after them ,they do the jod really well, for a average saw i reckon they are the best in they range bye a stilh any dayRon
311 is perfect chainsaw for the average wood cutter
I have a 311 i give it a bitten when l go wood choppin. All day no stop you look after your saw and clean it regularly. It will last you for years to come, l chop about 4 trailer loads of wood a month, with my stihl 311 and still going strong. Like i said look after it, will last a long time.
January 8th 2017 Update: Chainsaw
When l go and get some wood it is always a large trailer load. I always take my stihl 311, it gets a bitten for a 2hours none stop, it is the only chainsaw i trust to do the jod. I used it for 2.5 years now and know ...trouble at all. When i finish use in it i stipit write down and give a sevice, look after it and will last a life time. Use stihl products. Like oil chains sprockets air filters and you not have any trouble with your stihl chainsaw. Thank you. Ron Brought it Geelong.
My problem with this and all the other Stihl saws, trimmers, and blowers I have is they won't give me a little bit of a break. Every other brand I've owned gave me a break every 30 minutes or so... Usually the break last an hour or more, but no such luck with these. Another problem I've had is replacing fuel caps because of the alcohol blended gases nowadays. I also have one that has been giving me problems and its only 15 years old, I had to spend all kinds of money to buy a plug, filter, and fuel lines.
Absolutely fantastic chainsaw! Cannot fault it.
I am staggered at some of the negative comments here. I wonder how much is operator error?? The 311 is a fantastic mid-range chainsaw. If you learn to operate it properly, use a good quality 2-stroke oil, and do a little basic maintenance on it to keep it (and the air filter) clean, it will give you years of powerful trouble-free operation. I've had mine for over 5 years and have never had it back at a dealer. I have never had a problem starting it - just follow the same basic procedure every time. I have other Stihl products and I would rate them all as good.
It's a good saw. It is much better than the other saw that I had before (and have written a bad review about - a competing brand). I agree though that sometimes it's hard to start because it floods easily.
Otherwise everything about it is awesome. All of the things you need to do (eg, fuel, oil, air) are very easily accessible. It's a bit confusing that it floods though and there is no explanation in the manual.
My local dealer is the best though and happy to help me out. I lost a bar nut and it cost $2 to replace! That alone tells me t...hat Stihl have got their stuff together. You don't need to be paying half the price of a saw to replace a small part (which is what other brands do). I like it. It cuts wood great. Have cut a 100ft gum and plenty of barrel sized willow trees without an issue.
Total design flaw piece of crap
I'm sure the Germans didn't design this engine and saw its total crap. We own 4 Mercedes have owned dozens of others and have faith in German engineering hence decided to buy the 311. Well right from the start beginning in the Bunbury Mowers shop where rude crap service was the welcome to my purchase became the standard. I should have headed the warning and walked away. We had starting problems from day one and having been raised on a farm in NZ I know how to operate a chainsaw was not good enough to the owners of the shop. Finally they tested ...it properly and agreed it had an ignition problem and fixed it begrugenly only for the problem to return. The bottom line is this saw can't cut can't perform can't get recognised as a dog design so don't buy it whatever you do.
a good thing.
I had starting problems too, took it back to dealer complaining, and they showed me the correct way. If you do it properly, it starts every single time. Once going, it is awesome. Tons of power, uses little fuel or oil. I rotate 5 chains, and keep them razor sharp. Initially we butted heads, now we're buddies ;) The backup from the Stihl dealer here is amazing too.
Oil pump broke
Bought this saw just over a year ago. It's only been used a few times to clear some storm damage. On the last occasion it started smoking. I took it to the dealer and they said the oil pump needed to be replaced at a cost of $114. I complained to Stihl but they wouldn't cover the repair cost.
125 face cords so far, No problems, Has worked perfectly not even a sparkplug change!! High power, Low fuel consumption,
Ok so far
Saw has more power than some cars i have driven !
I have had one issue with the saw not starting, but once i worked out how to start a flooded carb. it was all good. (tie throttle wide open, do not use any choke at all, just turn to "I" (on) and give it a few pulls)
I found it interesting that the manual only suggested taking out the spark plugs and clearing the gap as a solution to a non-starting saw. I could not find a reference to starting a flooded carb.
Lesson is : never use the choke or half-choke if the engine has been used in last 12 hours or so.
Waste of money and time!
This saw was design to be one big problem to the average timber cuter who just likes to cut wood and not rebuild a saw that never wonts to start and if or when it dose the maintenance that the Carburetor and air filter need is one big joke only a few hours work requires the same time to keep it running again if it will one big lemon from the sthil range of chainsaw that you should run from!!
It's a lemon.
This is my first saw and I cant stop using it! have 5 acres and used it on a 2ft diameter dry, dead tuart and it cut through like butter. it has the 20" bar so i can cut good sized logs in one pass. starts very easily when choke and decomp valve are used correctly, i have had no issues with reliability whatsoever. if i had read the previous revis prior to purchase i would not have gotten one but so glad i did, it is freakin awesome!! :-D
Good power and weight, easy start, cuts toughest woods like butter
Works great when it runs!
First off get rid of the safety chain, its worthless, (unless you have never used a chain saw before, then PLEASE do your self a favor and PLEASE keep it on) OK now that I said that, here's the low down on this saw. It works great when it is running, however, unless you are a trained Sthil service technician with run away from this saw. It hardly EVER starts when you need it. I have been in the out back twice now, hundreds of miles from home and needed this saw and it has failed to start on both outings. (I have only taken this saw out three...times) It simply will flood out and you can forget starting it for at least two or three days. WTF Sthil corporate, this saw SUCKS!!!!!! Works great when its running! Totally UNRELIAB, this saw will NOT start when you need it most
Good strong unit,sometimes hard to start.
Once started, this saw is a great tool to use. Well balanced, powerful and efficient.
My only concern is that it has been difficult to start on occassion.
Strong, well balanced, good on fuel.
Sometimes hard to start.
Other Petrol Chainsaws
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